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Best Western Knoxville Suites - Downtown

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Knoxville Suites - Downtown

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Indoor pool

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
5317 Pratt Rd, Knoxville, TN, 37912
  • Knoxville Expo Center
    2 min drive
  • Knoxville College
    6 min drive
  • Historic Southern Railway Station
    7 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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includes taxes & fees
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About the area

Knoxville

Located in Knoxville (Inskip), Best Western Knoxville Suites - Downtown is within a 10-minute drive of Knoxville Convention Center and University of Tennessee. .This hotel is 5.7 mi (9.2 km) from Neyland Stadium and 1.4 mi (2.2 km) from Knoxville Expo Center.

What's nearby

  • Knoxville Expo Center - 2 min drive - 2.2 km
  • Knoxville Convention Center - 6 min drive - 8.2 km
  • University of Tennessee - 7 min drive - 8.6 km
  • Neyland Stadium - 8 min drive - 9.2 km
  • Market Square - 8 min drive - 8.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬9 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬18 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Best Western Knoxville Suites - Downtown

Knoxville hotel in Inskip with free breakfast and a fitness center
Best Western Knoxville Suites - Downtown offers 58 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Knoxville Suites - Downtown. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 173
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Knoxville
Best Western Knoxville Suites Downtown Hotel
Best Western Suites Hotel Knoxville
Best Western Suites Knoxville
Knoxville Best Western
Knoxville Suites
Best Western Knoxville Hotel Knoxville
Best Western Knoxville Suites Hotel
Best Western Knoxville Suites Downtown
Knoxville Suites Knoxville
Best Western Knoxville Suites - Downtown Hotel
Best Western Knoxville Suites - Downtown Knoxville
Best Western Knoxville Suites - Downtown Hotel Knoxville

Best Western Knoxville Suites - Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 398 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 155 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Maria Lourdes, Henderson

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Edlyn

Travelled with partner
Liked: Cleanliness, staff & service
Air conditioner was loud and tv channels not available.
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy R.

Liked: Cleanliness, staff & service, property conditions & facilities
Truly southern hospitality at its best!! My son was in the hospital. Betty and Jennifer went above and beyond to help me during my extended stay. I will definitely stay here again when I return to Knoxville.
Stayed 6 nights in Aug 2024

2/10 Terrible

Faith

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and facility were very GROSS. Would not recommend. Pictures were extremely deceitful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Patrick

Disappointed
Lots of small, strange issues. There was leftover trash in the room, the hotel is NOT in fact downtown, but more like 5 miles away, the workout room was not functional, and the sofa cushions were old and the covers were coming off the cushions. All in all, much less than expected as we've had really good stays at Best Western in the past
Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible - NOT downtown and bad customer service
First of all - this hotel is NOT downtown. It’s about 15 minutes to downtown. The hotel smells. The room smells. The door lock was acting up. The front desk lady was beyond rude. There are homeless people everywhere outside of the hotel. Including a sizable encampment. We asked for a refund, for all of these reasons and the difficult front desk lady refused.
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

4/10 Poor

Jane

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We did not even stay. We chose to loose money. Only thing good was the super helpful front desk woman. Card key machine did not work so they had to let people into their rooms. Rooms smelled. Couch and floors are gross!
Stayed 1 night in Aug 2024

6/10 Okay

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there a night but was very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is old and has not been maintained. The area is rough. There are certainly better hotels in Knoxville for the same price.
Stayed 1 night in Jul 2024

10/10 Excellent

Doug

Stayed 1 night in Jul 2024

10/10 Excellent

Jolynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Knoxville trip
Nice hotel with friendly staff. The kids loved the pool and hot tub! Breakfast was very good with an adequate selection. Convenient location. The room was clean and comfortable. Overall, an excellent choice for our family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Edmond

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
People where friendly hotel was clean. My only complaint was the Air Conditioning did not keep the room cool. We had to keep the sheets off completely to sleep, also pillows where small and not very comfortable.
Stayed 1 night in Jul 2024

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needs some updating but clean and a decent hot breakfast. Staff was great
Stayed 4 nights in Jul 2024

10/10 Excellent

eugenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not go here Horrible policy’s and very dirty
Stayed 4 nights in May 2024

8/10 Good

JoAnn

Travelled with family
Liked: Cleanliness, room comfort
Microwave smelled after using it. Could have been an electrical issue.
Stayed 1 night in Jul 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area needs cleaned and roof repaired
Stayed 1 night in Jun 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024