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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Interior entrance
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
Room, 1 King Bed, Accessible, Bathtub (Mobility)
Junior Suite, 1 King Bed with Sofa bed

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
215 S Illinois Ave, Oak Ridge, TN, 37830
  • American Museum of Science and Energy
    16 min walk
  • Children's Museum of Oak Ridge
    3 min drive
  • Y-12 National Security Complex
    39 min drive
  • Knoxville, TN (TYS-McGhee Tyson)
    31 min drive

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Refrigerator

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn Oak Ridge Knoxville

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (508)
The price is NZ$254
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hampton Inn Oak Ridge Knoxville

About the area

Oak Ridge

A stay at DoubleTree by Hilton Hotel Oak Ridge - Knoxville places you in the heart of Oak Ridge, within a 5-minute drive of American Museum of Science and Energy and Children's Museum of Oak Ridge. .This hotel is 5.2 mi (8.4 km) from Haw Ridge Park and 7.4 mi (11.8 km) from Windrock Park Campground.

What's nearby

  • American Museum of Science and Energy - 16 min walk
  • Children's Museum of Oak Ridge - 3 min drive
  • Windrock Park Campground - 13 min drive
  • Oak Ridge National Laboratory - 25 min drive
  • Y-12 National Security Complex - 39 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Sonic Drive-In - ‬2 min walk
  • ‪Taco Bell - ‬6 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬11 min walk

About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Hotel with free parking, near American Museum of Science and Energy
DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers 168 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Oak Ridge hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 168 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a ballroom, and a vending machine.
Satisfy your appetite for lunch or dinner at Burchfields, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Burchfields - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Burchfields Lounge - This bar specializes in American cuisine and serves light fare only.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 16.41 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Burchfields
  • Burchfields Lounge

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Indoor pool
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fence around the pool
  • Free cots/infant beds
  • Indoor pool
  • Outdoor pool
  • Pool gate
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 106
  • Grab bar in shower
  • Shower grab bar height (centimetres): 84
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 84
  • Handrails in hallways
  • Hallway handrail height (centimetres): 84
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 84
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 32.93 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16.41 per person
  • Fee for in-room wireless internet: USD 6.95 (rates may vary)
  • Fee for in-room wired internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 32.93 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Oak Ridge Knoxville
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DoubleTree by Hilton Hotel Oak Ridge - Knoxville Oak Ridge
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 902 reviews" "
Rating 8 - Good. 275 out of 902 reviews" "
Rating 6 - Okay. 82 out of 902 reviews" "
Rating 4 - Poor. 32 out of 902 reviews" "
Rating 2 - Terrible. 26 out of 902 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with family
Disliked: Property conditions & facilities
Past its prime
Like most Double Tree properties, this one was old, tired, and in desperate need of an update. Smelled bad, needs so much that maintenance just isn’t enough. Time to call it a day.
Stayed 1 night in Sep 2024

6/10 Okay

Heather

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay again…
After check-in we put our stuff in the room and went out to get dinner after driving all day. Once we got back to relax for the night and unpack we noticed how dirty the bathroom was. There was hair all over the bathroom floor, dirty shower floor/hair on it and the toilet was dirty and had dried up urine on the bottom of the toilet seat. This made us grossed out and unsure how clean the rest of the room could be and the bedding. So we went down and showed photos and were given a new room. The lady at the front desk was nice but did mention how housekeeping was busy and had to turn rooms quickly. I stated that I understand it’s busy, but that’s not an excuse for cleanliness issues. We pack back up and move across the hall to a new room. Upon opening the door we hear a weird noise and it’s coming from the ac unit. It will not operate properly when adjusting it and continues to make a horrible noise. So, back down we go and now we are given another room. The third room seemed to be cleaner and had a new ac unit. We unpack again and relax. We noticed was there are no bathroom vents to run while you shower so it steams up fast and everything gets wet and/or very damp in there. The water also comes out of the shower head very hard and hurts when you’re showering, to the point where you cannot wash your face in the shower. The shower drain didn’t drain well at all so you’re standing in water. This wasn’t a horrible stay and the front desk staff was nice, but I would not choose
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 2 nights in Aug 2024

10/10 Excellent

Eli

Stayed 1 night in Sep 2024

10/10 Excellent

Lia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Judy, Nashville

Travelled with family, Business traveller
Just a little note tucked in key card to day no towels or maid service of any kind for four days unless asked. When I did see little note and called , I had to go to front desk to get towels and mostiurizer because lotion bottle was empty. Also told hotel did not provide glasses in the room when there were glasses in the room. Just wanted clean ones for second day. The restaurant personal were very friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Carolyn

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Property is in need of an update- smells musty, reds an overall freshen up. Our first room had a dirty toilet, so we moved to a second room which was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Misty

Liked: Cleanliness, staff & service
It is an older hotel. The lobby looked nice with all the plants. The room we had very humid and no pictures on the wall. It was clean though and that says a lot. Price wasn't terrible probably due to it being an older property and no breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Nice restaurant and great bar. Everyone was very nice and helpful
Stayed 3 nights in Jul 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. No problems with check in and the room was very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the DoubleTree in Oak Ridge. We stay with them every chance we get.
Stayed 1 night in Jul 2024

6/10 Okay

Bryon

Travelled with family
Liked: Cleanliness, staff & service
Lots of little things kept this from being an above average property/stay. Noisy bathroom door, whistling toilet, moldy looking caulk around tub, and broken soda machine on the floor. The front desk clerk was on her phone and sitting out of my view in a corner area when we walked up. Waited a few minutes before walking around and noticing where she was and had to get her attention. Breakfast was very good, but didn't have a chance to eat dinner there. View outside was nothing special, but the main lobby was nice. Room was average.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 1 night in Jul 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating to us, and changed our roomat no cost because we had a disabled person in our party and the original room had a tub that we couldn't make work. They changed us to a walk in shower with a shower chair.
Stayed 2 nights in Jul 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Joey

Stayed 3 nights in Jun 2024

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Giulia, Los Alamos

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2024

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness, amenities
Restaurant was good service, but food was subpar, disappointing breakfast buffet for $16
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Daniel

Stayed 2 nights in May 2024

10/10 Excellent

Johanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay - Great Service
I was in town for a work event the following day that was being held at the Roane State Community College. Staff were upbeat and welcoming during check in. The room was very comfortable. I enjoyed the pool which was quite nice. We had dinner in the restaurant. The food was good and the service was excellent. There was plenty of parking and the location is in a convenient area with many things nearby.
Stayed 1 night in May 2024