Embassy Suites by Hilton Knoxville Downtown

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Knoxville Downtown

Exterior
Fireplace
Rooftop terrace
Lobby
Seasonal outdoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking available
    Parking available

Explore the area

Map
507 South Gay St, Knoxville, TN, 37902
  • Tennessee Theatre
    1 min walk
  • Tennessee Vallley of Authority
    4 min walk
  • Market Square
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    19 min drive

Room options

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (2-Room)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (2-Room)

  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds, Accessible (Hearing)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Bedrooms, City View

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Knoxville

Located in Knoxville (Downtown Knoxville), Embassy Suites by Hilton Knoxville Downtown is within a 15-minute walk of Knoxville Convention Center and University of Tennessee. .This hotel is 1.2 mi (1.9 km) from Neyland Stadium and 0.1 mi (0.1 km) from Charles Krutch Park.

What's nearby

  • Tennessee Theatre - 1 min walk - 0.1 km
  • Market Square - 4 min walk - 0.3 km
  • Knoxville Convention Center - 7 min walk - 0.6 km
  • University of Tennessee - 13 min walk - 1.1 km
  • Neyland Stadium - 2 min drive - 2.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬3 min walk
  • ‪Downtown Grill & Brewery - ‬2 min walk
  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬1 min walk
  • ‪Coffee & Chocolate - ‬1 min walk

About this property

Embassy Suites by Hilton Knoxville Downtown

Hotel with 3 restaurants, near University of Tennessee
Embassy Suites by Hilton Knoxville Downtown offers 177 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 177 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Enjoy local cuisine at Brickstones Kitchen and B, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Knoxville? This hotel has 4588 square feet (426 square meters) of space consisting of conference space and meeting rooms.
A complimentary manager's reception is offered each day.
Brickstones Kitchen and B - This restaurant specializes in local cuisine and serves dinner only.
KBrew - This café serves breakfast, lunch, and dinner. Open daily.
KoPita - This restaurant serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 35.00 per night; includes in/out privileges)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Brickstones Kitchen and B
  • KBrew
  • KoPita

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Separate living room

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (4588 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 107
  • Phone accessibility kit
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during November, December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton Knoxville Downtown Hotel
Embassy Suites Hilton Knoxville Downtown
Hotel Embassy Suites by Hilton Knoxville Downtown Knoxville
Knoxville Embassy Suites by Hilton Knoxville Downtown Hotel
Hotel Embassy Suites by Hilton Knoxville Downtown
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites Hilton Hotel
Embassy Suites Hilton
Embassy Suites by Hilton Knoxville Downtown Hotel
Embassy Suites by Hilton Knoxville Downtown Knoxville
Embassy Suites by Hilton Knoxville Downtown Hotel Knoxville

Embassy Suites by Hilton Knoxville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 466 out of 600 reviews" "
Rating 8 - Good. 83 out of 600 reviews" "
Rating 6 - Okay. 25 out of 600 reviews" "
Rating 4 - Poor. 10 out of 600 reviews" "
Rating 2 - Terrible. 16 out of 600 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Apr 2024

10/10 Excellent

sara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very pretty and clean. Staff was super nice and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at the Embassy Suites in Knoxville Dntn
Extremely clean and the most comfortable bed I have ever slept in for a hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Carolee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back!
I was blown away how nice this hotel was! Friendly service and very clean. Loved the rooftop restaurant. We didn’t eat there but great drinks. The location was also perfect for walking downtown!
Stayed 2 nights in Aug 2024

10/10 Excellent

Hanan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a convenient location
Stayed 4 nights in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Fab!!
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna, Greer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came on the day of the software outage and they handled everything so quick! Didn’t miss a beat.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica Lindsay, Knoxville

Stayed 1 night in Jul 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Today was a good day
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley, Fort Recovery

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience! Fantastic location close to the square!
Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Amenities
Great rooms and great service. Wonderful rooftop bar. Definitely will stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Awesome location and a great Hotel. Will definitely be choosing this one again
Stayed 1 night in Jun 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024