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Quality Inn & Suites

2.0 star property

Photo gallery for Quality Inn & Suites

Free toiletries, hair dryer, towels
Exterior
Laundry room
Reception
Breakfast area

Reviews

6.6 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

Map
309 N Peters Rd, Knoxville, TN, 37922
  • West Town Mall
    ‪5 min drive‬
  • Dead Horse Lake Golf Course
    ‪6 min drive‬
  • Turkey Creek Shopping Center
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪19 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

With a stay at Quality Inn & Suites in Knoxville (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. .This hotel is 10.6 mi (17.1 km) from Knoxville Convention Center and 10.7 mi (17.2 km) from Neyland Stadium.

What's nearby

  • West Town Mall - 5 min drive - 5.7 km
  • Dead Horse Lake Golf Course - 6 min drive - 4.3 km
  • Turkey Creek Shopping Center - 7 min drive - 8.0 km
  • Pellissippi State Community College - 7 min drive - 9.7 km
  • University of Tennessee - 11 min drive - 16.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Culver's - ‬10 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Cookout - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Main Event Entertainment - ‬8 min walk

About this property

Quality Inn & Suites

Hotel in Knoxville with free parking
Quality Inn & Suites offers 82 air-conditioned accommodations with hair dryers and irons/ironing boards. Premium satellite television is provided.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 239 out of 1020 reviews
Rating 8 - Good. 258 out of 1020 reviews
Rating 6 - Okay. 226 out of 1020 reviews
Rating 4 - Poor. 163 out of 1020 reviews
Rating 2 - Terrible. 134 out of 1020 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Lawrence

Liked: Staff & service
The property was undergoing extensive renovation, of which I was unaware. My room had a non-functioning toilet and bathroom faucet, but the staff was very nice and moved me to another room, which was very good. The cleaning staff was very nice.
Stayed 6 nights in Nov 2024

10/10 Excellent

Opal

Liked: Amenities
Noce clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Opal

Clean nice
Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Was under remodel construction
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer

Stayed 4 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and disgusting!! Place looked like a war zone! Wet paint with no signs ruined our backpacks and the bed sheets were filthy. Toilet was broken and door to the bathroom was off it's track. Smelled like weed and mildew. Random wet spots on cushions and doors extra safety latch was busted off. Absolutely did not feel safe but was unable to get a refund and had limited funds to go elsewhere.
Stayed 1 night in Sep 2024

2/10 Terrible

Bonnie

Disliked: Cleanliness, property conditions & facilities
Not ready for guests
This place is renovating and should not rent out rooms until they are thru. Mold in bathroom. Dirty walls. Fire alarms, hair dryer didn't work. Looked online and we were charged almost double the rate ...we should at least be credited with half of what we were charged.
Stayed 1 night in Sep 2024

4/10 Poor

Tracy

Business traveller
No office so you checked in at a back hotel room. My room was dirty… hallway hot and noisy. Would not recommend this place to stay.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property under renovation, no free breakfast
Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Eva

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!
The room was huge, and my niece loved he window seating! Nice breakfast too!
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelly
The place smelled bad and was excessively stained .
Stayed 1 night in Aug 2024

4/10 Poor

Gerhard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast?
Breakfast consisted of pancakes and cereal. Excuse was renovation taking place soon, but more food could have easily been provided. We count on starting the day with a good meal when traveling. Photo was deceiving and this was a major disappointment.
Stayed 1 night in Aug 2024

2/10 Terrible

michAEL

Travelled with partner
Walls have marks and dents. Bathroom moldy and no water pressure. Free breakfast is a bagel with nothing to put on it and Coffee. Believe the review. The great reviews are fake.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth, North Port

Liked: Cleanliness
Disliked: Amenities
My reservation was for a room with a king bed, but I was informed that the room with a king bed had an air conditioning problem, so they put me in a room with a double bed. Otherwise, the property was clean, convenient (close to the interstate), and in a quiet neighborhood.
Stayed 1 night in Aug 2024

6/10 Okay

April, Sevierville

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
hour before checkout they woke us up to take our sheets from us
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! The staff is so welcoming and kind! And the breakfast was the best we have ever had at a hotel! Multiple juice, coffee, and cereal options and fresh waffles! Yum!
Stayed 1 night in Jul 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Overall clean and safe.
Stayed 1 night in Jul 2024