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Quality Inn & Suites

2.0 star property

Photo gallery for Quality Inn & Suites

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Place, Thompson–Boling Arena
    ‪13 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

8.0 out of 10
Very good
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

With a stay at Quality Inn & Suites in Knoxville (Knoxville West), you'll be a 5-minute drive from West Town Mall and 7 minutes from Pellissippi State Community College. .This hotel is 10.4 mi (16.7 km) from University of Tennessee and 10.5 mi (17 km) from World's Fair Park.

What's nearby

  • Parkwest Medical Center - 1 min drive - 1.4 km
  • Turkey Creek Shopping Center - 5 min drive - 7.0 km
  • University of Tennessee - 12 min drive - 21.3 km
  • Thompson–Boling Arena - 13 min drive - 22.3 km
  • Neyland Stadium - 13 min drive - 22.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Culver's - ‬10 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Cancun Mexican Restaurant - ‬7 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Quality Inn & Suites offers 72 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub (76 centimetre high)
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Quality Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 74 out of 162 reviews
Rating 8 - Good. 39 out of 162 reviews
Rating 6 - Okay. 28 out of 162 reviews
Rating 4 - Poor. 13 out of 162 reviews
Rating 2 - Terrible. 8 out of 162 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Andy

Liked: Property conditions & facilities
A/c had issues
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Amenities
Very nice and comfortable bedding and sheets. I slept like a dream.
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Got soaking wet in the rain due to the property not having a portico. Clerk was hard to understand. He would not look up at the customer. The room was clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Dominic

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Sep 2025

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Needed a cheaper place to stay during a wedding weekend. The room was a good size and was quiet.
Stayed 2 nights in Sep 2025

4/10 Poor

Heather

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Noisy and funny smell with a very small room
Stayed 1 night in Sep 2025

10/10 Excellent

Zack

Stayed 2 nights in Sep 2025

4/10 Poor

Anne

Travelled with family
Disliked: Cleanliness
Room was very small, bugs in our room huge cockroach this morning
Stayed 2 nights in Sep 2025

6/10 Okay

Heather

Travelled with family
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful! Rooms are small, but cozy, and have all of the amenities you may need. The recent room upgrades maximize the space. Little things like nice-sized TV, built-in luggage space, comfortable bed linens, and fog-proof mirror make a value hotel a great place to stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Benecia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Cathy

Business traveller
Liked: Staff & service, property conditions & facilities
Clean room but small.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained in like-new condition. Friendly staff, good breakfast, nice rooms.
Stayed 1 night in Aug 2025

2/10 Terrible

Nancy, Clermont

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The lobby reeked of cugarette smoke. There was NO internet. No decaf coffee and very sparse offering for breakfast. My room was clean and comfortable
Stayed 1 night in Sep 2025

8/10 Good

Sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
The first room had the shades off the window, the room was clean but a little musty smelling. I went to the staff and they gave me a new room no problem. I travel with febrez so the damp smell was no problem. For a quick had to have a slepp on traveling through it was good.
Stayed 1 night in Aug 2025

6/10 Okay

Andrea

Travelled with family
Disliked: Cleanliness

Not as good as advertised

I was surprised that this hotel had a good rating. We felt that it was shabby, and not the most appealing. Our room had a very strange odor in it that had us both feeling a little ill by morning. Definitely wouldn't stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Small but comfortable.

Room was very small (this hotel used to be a Microtel so no surprise), so there wasn't much room to move around, but you could tell it had been recently updated and was clean. The a/c was not working properly the first night, but after I requested they look at it they came in and replaced it with a new one that worked great the rest of the trip. There was no soap in the room when I arrived, and they didnt remember to bring me some when I asked, but I was able to track some down. Was clean and bed was comfortable and place was relatively quiet. Staff was helpful when needed.
Stayed 6 nights in Aug 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Quiet, safe environment, easy to park. Problem is the front entrance is not handicap accessible. Kinda inconvenient if you have your hands full and trying to enter 2 sets of doors.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was confortable. The staff went out of their way to make sure everything was good. The room was clean.
Stayed 1 night in Sep 2025