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Quality Inn & Suites

2.0 star property

Photo gallery for Quality Inn & Suites

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
309 N Peters Rd, Knoxville, TN, 37922
  • Place, West Town Mall
    ‪4 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪5 min drive‬
  • Place, University of Tennessee
    ‪12 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

Standard Double Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

Room, 1 King Bed (Accesible)

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Single Room, 1 King Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About the area

Knoxville

With a stay at Quality Inn & Suites in Knoxville (Knoxville West), you'll be a 5-minute drive from West Town Mall and 7 minutes from Pellissippi State Community College. .This hotel is 10.4 mi (16.7 km) from University of Tennessee and 10.5 mi (17 km) from World's Fair Park.

What's nearby

  • Parkwest Medical Center - 1 min drive - 1.4 km
  • West Town Mall - 3 min drive - 5.6 km
  • University of Tennessee - 12 min drive - 21.3 km
  • Thompson–Boling Arena - 13 min drive - 22.3 km
  • Neyland Stadium - 13 min drive - 22.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬4 min walk
  • ‪Culver's - ‬10 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Panera Bread - ‬10 min walk

About this property

Quality Inn & Suites

Hotel with free breakfast, in the vicinity of West Town Mall
Quality Inn & Suites offers 72 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Bathrooms include shower/tub combinations.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub (76 centimetre high)
  • Grab bar in shower (76 centimetre high)
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2025
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a smoke detector
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Microtel Inn Knoxville
Microtel Inn Wyndham Hotel Knoxville
Microtel Inn Wyndham Knoxville
Knoxville Microtel
Microtel Hotel Knoxville
Microtel Inn Knoxville Hotel Knoxville
Microtel Knoxville
Microtel Inn Wyndham Knoxville Hotel
Cedar Bluff Inn
Quality Inn & Suites Hotel
Quality Inn & Suites Knoxville
Microtel Inn by Wyndham Knoxville
Quality Inn & Suites Hotel Knoxville

Reviews

Quality Inn & Suites Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 131 reviews
Rating 8 - Good. 30 out of 131 reviews
Rating 6 - Okay. 25 out of 131 reviews
Rating 4 - Poor. 13 out of 131 reviews
Rating 2 - Terrible. 7 out of 131 reviews

Reviews

10/10 Excellent

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathrooms. Small room but has everything- microwave, fridge, ironing board/iron.
Stayed 1 night in Aug 2025

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interior condition was really good. The exterior is in need of a fresh look.
Stayed 1 night in Aug 2025

8/10 Good

Lee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was obvious the hotel was older, but the room renovations were nice and used space wisely. The bed was comfortable and the air conditioning worked well. The bathroom was clean, as well. I would make a suggestion to put shower gel on the wall, too. Conversely, the elevators were dirty. I usually prefer taking stairs, but the stairwells were too filthy. They looked like a renovation in progress, which I understand, but there was trash on the floor and construction debris. A sign indicating construction would have at least explained the mess. There was such a stark contrast between the rooms themselves and the stairwells and elevator. Overall, we had a nice stay. Hopefully, the renovation will continue throughout the property.
Stayed 1 night in Aug 2025

6/10 Okay

Troy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

J L

Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nikia

Travelled with family
Very comfortable hotel. The breakfast was basic. The location had a good variety of restaurants and shops.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and easy check-in, helpful front desk, surprisingly good breakfast option. We stayed one night, we were just passing through. We had a peaceful night's sleep and felt safe.
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. The clerk was right there when I checked in very late in the evening. A short, polite, considerate, conversation, then a key card, easy peezy.
Stayed 1 night in Jul 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet and comfortable. Nice location
Stayed 1 night in Jul 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at QualityInn& Suites

Stay was excellent. Room was very clean organized and orderly. Hotel included internet. Loved the kitchen with refrigerator and kitchen.
Stayed 3 nights in Jul 2025

8/10 Good

Carlos

Stayed 3 nights in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Doug

Liked: Amenities
No other comments
Stayed 1 night in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Scott

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, under the beds have not been cleaned in a while as lots of dust and dirty Kleenex under the beds..gross…sink did not work (it was removed) in the kitchenette. Air conditioner was in its last legs and made some loud noises going on and off. Lighting was poor. Breakfast was poor… boxed eggs were a strange consistency .
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret

Stayed 1 night in Jul 2025

8/10 Good

LisaMaria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Lariea

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Mona

Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Paul, Knightdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a quick place for one night! Great location, easy to get to, many food options nearby and just worked out!!
Stayed 1 night in Jun 2025

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Salim

Stayed 2 nights in May 2025

8/10 Good

John

Stayed 1 night in Jun 2025