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Quality Inn Oak Ridge - Knoxville West

2.5 star property

Photo gallery for Quality Inn Oak Ridge - Knoxville West

Lobby
Exterior
Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
216 S Rutgers Ave, Oak Ridge, TN, 37830
  • Place, American Museum of Science and Energy
    ‪5 min walk‬
  • Place, Cinemark Tinseltown Oak Ridge
    ‪9 min walk‬
  • Place, Y-12 National Security Complex
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Comfort Inn Oak Ridge - Knoxville
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,003 reviews
The price is NZ$207
includes taxes & fees
22 Mar - 23 Mar
Comfort Inn Oak Ridge - Knoxville

About the area

Oak Ridge

With a stay at Quality Inn Oak Ridge - Knoxville West in Oak Ridge, you'll be within a 10-minute walk of American Museum of Science and Energy and Cinemark Tinseltown Oak Ridge. .This hotel is 1.1 mi (1.8 km) from Oak Ridge Art Center and 1.3 mi (2 km) from International Friendship Bell.

What's nearby

  • American Museum of Science and Energy - 5 min walk - 0.4 km
  • Cinemark Tinseltown Oak Ridge - 9 min walk - 0.8 km
  • International Friendship Bell - 16 min walk - 1.4 km
  • Oak Ridge Playhouse - 2 min drive - 2.1 km
  • Y-12 National Security Complex - 3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬16 min walk
  • ‪Applebee's Grill + Bar - ‬2 min walk
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Quality Inn Oak Ridge - Knoxville West

Quality Inn Oak Ridge - Knoxville West offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Oak Ridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 5:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Oak Ridge? This hotel has 300 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 5:30 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Roll-in shower (114 centimetre wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 32.93 per pet, per night, plus a deposit of USD 32.93 per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 32.93 per night
  • Pet fee: USD 32.93 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Oak Ridge
Quality Oak Ridge
Oak Ridge Hotel Pagosa Springs
Jameson Inn Oak Ridge Hotel Oak Ridge
Oak Ridge Jameson Inn
Quality Inn Oak Ridge Hotel
Quality Inn Oak Ridge Oak Ridge
Quality Inn Oak Ridge Hotel Oak Ridge

Quality Inn Oak Ridge - Knoxville West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 334 out of 935 reviews
Rating 8 - Good. 312 out of 935 reviews
Rating 6 - Okay. 167 out of 935 reviews
Rating 4 - Poor. 67 out of 935 reviews
Rating 2 - Terrible. 55 out of 935 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean.
Stayed 1 night in Dec 2025

6/10 Okay

Chuck

Disliked: Property conditions & facilities
Room 315 has a chair that was filthy, need to spend more time on cleaning
Stayed 2 nights in Nov 2025

2/10 Terrible

Ginger

Management/staff did not ever respond to in person, over the phone or multiple messages sent via Expedia. Zero resonse.
Stayed 2 nights in Nov 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was good staff was great . I will stay again and recommend to others
Stayed 1 night in Nov 2025

10/10 Excellent

Marcellus

Stayed 7 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff, she was very pleasant
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremiah

Stayed 2 nights in Nov 2025

8/10 Good

Don

Stayed 3 nights in Nov 2025

10/10 Excellent

Leshaud

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2025

6/10 Okay

Calvin

Stayed 3 nights in Nov 2025

4/10 Poor

Martine, Cordova

Disliked: Property conditions & facilities
The hotel is old and needs some work. The room was small and dark. There were silverfishes in the bathtub. The fridge made so much noise, we had to shut it down. Breakfast was not ready at 7:30 am. And the selection was mediocre. However, the staff was very nice and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean accommodations. Staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Bob

Travelled with partner
Liked: Cleanliness, staff & service
Not a bad place to stay while traveling. Some updates have been made but it an older hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina, Maple Shade

Stayed 1 night in Oct 2025

6/10 Okay

Jacky

Stayed 1 night in Oct 2025

2/10 Terrible

emilio

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Lakisha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older gentleman checked us in at about 320am after leaving another hotel that was horrible. The rooms were clean and the shower pressure was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was some good options. A lot of carbs tho
Stayed 2 nights in Oct 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service
Good
Stayed 6 nights in Sep 2025

8/10 Good

Lori

Travelled with family
Liked: Staff & service, room comfort
Overall the customer service and staff was very good. Super nice and very accommodating. The toilets were loose in our rooms, the faucets in the bathtubs were super loose. The windows needed caulked (it looked like just foam but no caulk). The floors in our rooms were filthy. Definitely need swept/mopped/steam mopped. The breakfast was the typical Continental breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate hotel from lobby to the room.
Stayed 1 night in Sep 2025