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Sonesta Simply Suites Knoxville

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sonesta Simply Suites Knoxville

Terrace/patio
Business centre
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
10206 Parkside Dr, Knoxville, TN, 37922
  • Tennova Hospitalist Group
    ‪5 min drive‬
  • Turkey Creek Shopping Center
    ‪5 min drive‬
  • West Town Mall
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Baymont by Wyndham Knoxville/Cedar Bluff

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1675)
The price is NZ$187
for 1 room
includes taxes & fees
4 Feb - 5 Feb
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About the area

Knoxville

With a stay at Sonesta Simply Suites Knoxville in Knoxville (Knoxville West), you'll be a 5-minute drive from Tennova Hospitalist Group and 5 minutes from Turkey Creek Shopping Center. .This hotel is 13.2 mi (21.2 km) from University of Tennessee and 13.5 mi (21.7 km) from Neyland Stadium.

What's nearby

  • Tennova Hospitalist Group - 5 min drive
  • Turkey Creek Shopping Center - 5 min drive
  • Pellissippi State Community College - 7 min drive
  • West Town Mall - 8 min drive
  • University of Tennessee - 15 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Olive Garden - ‬5 min drive

About this property

Sonesta Simply Suites Knoxville

Knoxville hotel in Knoxville West with a fitness center and a 24-hour front desk
Sonesta Simply Suites Knoxville offers 98 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

This Knoxville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 98 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. This hotel also features barbecue grills and a banquet hall.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Hairdryer

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Knoxville
Candlewood Suites Hotel Knoxville
Candlewood Suites Knoxville
Knoxville Candlewood Suites
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Suites Knoxville Hotel
Sonesta Simply Knoxville
Candlewood Suites Knoxville
Sonesta Simply Suites Knoxville Hotel
Sonesta Simply Suites Knoxville Knoxville
Sonesta Simply Suites Knoxville Hotel Knoxville

Sonesta Simply Suites Knoxville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 266 out of 593 reviews" "
Rating 8 - Good. 173 out of 593 reviews" "
Rating 6 - Okay. 70 out of 593 reviews" "
Rating 4 - Poor. 50 out of 593 reviews" "
Rating 2 - Terrible. 34 out of 593 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Fannie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were fleas in the bathroom
Stayed 1 night in Oct 2024

2/10 Terrible

Anna

Business traveller
Disliked: Cleanliness, staff & service
I tried to check-in, but there were issues with my reservation and I had to cancel it. I had to reach out Expedia to cancel it. The guy at the desk tried to hold onto my driver’s license after Expedia had cancelled the reservation. He got hostile towards me and another person waiting to check-in. I never stayed here and am still waiting for the refund back to my bank.
Stayed 1 night in Oct 2024

10/10 Excellent

richard, na

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Rooms need work/inefficient redeposit
First, I want to say the lady who checked me in at the front desk was wonderful. I do not want this review to reflect her at all. I don't know where to start so I'll start with the location of the room the room was located less than 10 ft from the lobby making it quite noisy, and the $200 deposit for locals that I had to pay won't be redeposited back into my account for 7 to 10 days which I know can be done quicker and theoretically should be done shortly after checking out, The AC worked but not well and was rattling loudly you could feel it vibrate the floor if you were standing close to it, the furniture in the room was in poor shape and the bed was squeaky but on the positive side, comfortable. The best thing about the room I stayed in which was handicap accessible was the shower, if you have difficulty with stability this was a great shower. On the other hand the toilet was very difficult to flush, I called the front desk because I thought something was wrong with it and I was informed I needed to turn the water on so it would flush properly but the water was on and I had this experience one other time at the same location in a different room. So the toilets at this hotel are a problem. And morning to anyone who reserves a handicap accessible room with a rolling shower, you'll be getting the same room I'm talking about. I was informed that the room directly in front of the lobby is the only one with a walk-in shower . That's a shame!
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty
Stayed 2 nights in Oct 2024

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t spend your money on this hotel
This property is old and filthy. The suites are roomy but the bathroom is moldy and one of the outlets in the room has been on fire. Sketchy. Don’t leave your room alone at night. No restaurant or bar area to enjoy the evening.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, updated and affordable stay
Very clean room and comfortable bed. Bathroom was nice. Staff was friendly. A stay worth the money.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean good value
Stayed 1 night in Oct 2024

10/10 Excellent

DeLoris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deposit
The hotel was clean. The people were friendly. The only thing was that I had a ID because I used to live here, but I moved to Georgia so they charge me a deposit because my address was within 50 miles because they said of people partying and I was not told that When I made my reservations so I was out extra hundred dollars on my card that I needed to have a rental car to go back home
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Property was clean and staff was very friendly had to book a last minute stay and everything went smoothly.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Sep 2024

10/10 Excellent

LACEY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy room at reasonable price.
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Vanessa

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not clean from the minute that you walk in. The staff was nowhere to be found when we were trying to check in. The room had black mold and you could smell it. It was also very visible on the walls. There was what look like feces on the wall. The towels had pubic cares on them, and there was also pubic hair in the bed so we know the linens weren’t changed. The whole experience was horrible and we only stayed because it was so late at night that we had nowhere else to go in a a city we know nothing about. I wouldn’t recommend this place to anybody.
Stayed 1 night in Sep 2024

8/10 Good

Margo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let's start with the Pros: Bedding was excellent. We slept well. However, the hotel is in need of some major repairs and upkeep. walls, doors, and floors were dirty. Shower head was clogged with calcium deposits.
Stayed 1 night in Sep 2024

4/10 Poor

Jamisen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is just a NO! my wife and I travel all over and we rarely leave hotel reviews. This place is just NOT as pictured. The hotel is ran down, smells, stains on the carpet. There is no “store” it’s legit 2 vending machines. The rooms are incredibly outdated. Stains on the fridge, dishwasher from the 1980’s, old AC unit, terrible view outside the window… tried to upload pics just won’t work. This place is not worth your money. 1st night we laid in bed searching hotels to find a different one to go to. We ended up toughing it out and staying, but given the choice to leave and find another we would have taken it! Staff was nice, location was good, but those are my only positives.
Stayed 2 nights in Sep 2024

4/10 Poor

Christa, Englewood

Disliked: Property conditions & facilities
Great location,
Stayed 1 night in Sep 2024

4/10 Poor

Victoria

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I wish I would’ve taken pictures, but I totally spaced it . 1st thing you smell when walking into the room is a musty/mildew smell. Above the window you can clearly see water damage that has molded. Above the AC unit, something clearly happened to the wall and has never been fixed. I would assume it’s also water damage as the AC is directly under the window. The bathroom also has mold/mildew on the ceiling above the shower. One of the bedside tables was completely rusted on the top (for some reason the beside tables were different). The Kitchenette appliances are rusted and outdated. I honestly would have just left, but I was in town for the Morgan Wallen concert so the hotels were all booked up. Had a hard time sleeping because I could hear people walking around and slamming doors at 2am. Also the AC hardly worked and my room was really hot.
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

4/10 Poor

Brenna

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel photos are slightly misleading. The hotel room we stayed in had older appliances and the bathroom was outdated. The property had an older musty/moldy smell. The price was good compared to surrounding hotels, but be aware that the rooms seem to look different in person.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela R

Liked: Cleanliness, staff & service
Much
Stayed 2 nights in Sep 2024