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Hilton Queenstown Resort & Spa

5.0 star property

Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Suite, 1 Bedroom (Residence) | Private kitchen
Lake
Room, 1 Queen Bed, Accessible
Room, 1 King Bed (Relaxation) | Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Remarkables Park Town Centre
    ‪4 min drive‬
  • Queenstown Event Centre
    ‪4 min drive‬
  • Queenstown Gardens
    ‪10 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

  • 100 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen

Suite, 2 Bedrooms (Residence)

  • 100 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

  • 54 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

  • 60 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Building design

Kamana Lakehouse

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (403)
The price is NZ$589
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Kamana Lakehouse

About the area

Kawarau Falls

Located in Kawarau Falls, Hilton Queenstown Resort & Spa is on the waterfront, within a 5-minute drive of Lake Wakatipu and The Kingston Flyer. .This luxury hotel is 8 mi (12.8 km) from The Remarkables Ski Area and 14.3 mi (23 km) from Coronet Peak Ski Area.
View more Resorts in Kawarau FallsOpens in a new window

What's nearby

  • Remarkables Park Town Centre - 4 min drive
  • Queenstown Event Centre - 4 min drive
  • Queenstown Gardens - 10 min drive
  • Skyline Queenstown - 12 min drive
  • The Remarkables Ski Area - 16 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬4 min drive
  • ‪Rata - ‬10 min drive
  • ‪Manaia Lounge - ‬4 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury hotel with a full-service spa and a fitness center
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 220 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite to eat at Wakatipu Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Stacks Pub - Onsite restaurant. Open select days.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Wakatipu Grill
  • Stacks Pub

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 122 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Calum

Stayed 2 nights in Oct 2024

10/10 Excellent

Mikeala Oriwa

Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Queenstown was a beautiful property! The staff were all very nice and helpful! They even upgraded us to a 2-bedroom apartment with a lake view! It was an incredible night!
Stayed 1 night in Nov 2024

10/10 Excellent

Rikka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt very luxurious! The staff are truly all so wonderful!
Stayed 5 nights in Nov 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
pristine property
Stayed 3 nights in Nov 2024

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks will definitely stay again
Stayed 1 night in Nov 2024

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Isis

The decor felt dark and outdated, which impacted the overall atmosphere of the space. The balcony facing the lake, while offering a beautiful view, was in need of a thorough cleaning; bird droppings on the glass balustrade and general grime detracted from the experience. Only basic bathroom amenities were provided, and oddly, there was only a single teaspoon for cutlery. On a positive note, the staff were genuinely lovely. However, given the limited amenities and upkeep issues, I didn’t feel it was worth the price and would likely choose other accommodations in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Tariq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, on the shores of beautiful Lake Wakatipu. However, parking is not included with the room and free parking is extremely limited
Stayed 4 nights in Nov 2024

8/10 Good

Steve

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night staff were really helpful as we checked in late. The room was incredible with a stunning view and the breakfast had everything you could want. The servers at breakfast were also really friendly. Wish we could have stayed longer!
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location
Stayed 6 nights in Oct 2024

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous! 20yr wedding anniversary! Felt like I was on our honeymoon again! Xxx
Stayed 1 night in Oct 2024

10/10 Excellent

Olivera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing, would recommend to anyone, Queenstown New Zealand was a great place to visit. Had a fantastic time
Stayed 5 nights in Oct 2024

8/10 Good

dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean. Room was excellent with quiet location Was a bit confusing on the elevators between areas. Address in uber was on adjacent street
Stayed 2 nights in Oct 2024

10/10 Excellent

Temitope Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with hilton. Myself and husband stayed at the kings deluxe room which was very nice. Nice staffs,everything was amazing! We enjoyed our stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay and would stay again. Our room had the most amazing views of Queenstown and the mountain ranges. The team of staff were so obliging and friendly.
Stayed 4 nights in Oct 2024

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families with car Great Lake view
Stayed 3 nights in Oct 2024

10/10 Excellent

Frances

Stayed 3 nights in Sep 2024

10/10 Excellent

Kalleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were so please with our choice of hotel for our stay in Queenstown!!! Hotel facilities and rooms were amazing, staff super helpful and friendly after taxi to the city was a really fun way to soak in the views of this iconic city - will be recommending to everyone!
Stayed 2 nights in Oct 2024

8/10 Good

salima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was amazing except the parking
Stayed 5 nights in Oct 2024

6/10 Okay

Brock

Travelled with partner
Liked: Cleanliness, staff & service
Parking was horrible, had to pay another $80 to park across the road from the hotel, pillows were terrible and the bed was uncomfortable, nowhere to do washing on-site. those couple of issues didn’t ruin our stay though, was rather inconvenient however.
Stayed 5 nights in Oct 2024