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Hilton Queenstown Resort & Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Suite, 1 Bedroom (Residence) | Private kitchen
Room, 1 Queen Bed, Accessible
Lake
Room, 1 King Bed (Relaxation) | Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Remarkables Park Town Centre
    4 min drive
  • Queenstown Event Centre
    4 min drive
  • Queenstown Gardens
    10 min drive
  • Queenstown (ZQN-Queenstown Intl.)
    4 min drive

Room options

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

  • 100 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen

Suite, 2 Bedrooms (Residence)

  • 100 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

  • 54 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

  • 60 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Building design

Kamana Lakehouse

Hot tub
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (378)
The price is NZ$769
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Kamana Lakehouse

About the area

Kawarau Falls

Located in Kawarau Falls, Hilton Queenstown Resort & Spa is on the waterfront, within a 5-minute drive of Lake Wakatipu and The Kingston Flyer. .This luxury hotel is 2.1 mi (3.5 km) from Remarkables Park Town Centre and 2.4 mi (3.9 km) from Frankton Beach.
View more Resorts in Kawarau FallsOpens in a new window

What's nearby

  • Remarkables Park Town Centre - 4 min drive
  • Queenstown Event Centre - 4 min drive
  • Queenstown Gardens - 10 min drive
  • Kiwi and Birdlife Park - 11 min drive
  • Skyline Queenstown - 12 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬4 min drive
  • ‪Rata - ‬10 min drive
  • ‪Manaia Lounge - ‬4 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

Hilton Queenstown Resort & Spa

Luxury hotel with a full-service spa and a fitness center
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 220 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Grab a bite to eat at Wakatipu Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Stacks Pub - Onsite restaurant. Open select days.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Wakatipu Grill
  • Stacks Pub

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 18 2024 to December 20 2024 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1005 reviews" "
Rating 8 - Good. 232 out of 1005 reviews" "
Rating 6 - Okay. 119 out of 1005 reviews" "
Rating 4 - Poor. 71 out of 1005 reviews" "
Rating 2 - Terrible. 22 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kalleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were so please with our choice of hotel for our stay in Queenstown!!! Hotel facilities and rooms were amazing, staff super helpful and friendly after taxi to the city was a really fun way to soak in the views of this iconic city - will be recommending to everyone!
Stayed 2 nights in Oct 2024

6/10 Okay

Hiten Kumar

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The place lacked cleanliness in general. Whether its the bar area filled with customers dirty dishes or the pillows with dirt or the bath tub being not washed etc etc. i had something biting my skin whole time i stayed there.
Stayed 5 nights in Sep 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Our go too Queenstown accommodation. Easy to catch the ferry/boat into town to avoid traffic between Frankton and Queenstown. Will be back
Stayed 1 night in Sep 2024

10/10 Excellent

FREDERICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Arden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, beautiful location just a bit far from city centre which is probably my fault for not looking into it. Other then that it was a great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, comfy beds, nice bathroom
Stayed 1 night in Sep 2024

10/10 Excellent

Jaycil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, staff were amazing, excellent facilities.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time I stayed here and I love it. It's a nice escape from the city centre but it's only a short ferry ride away. The rooms are spacious and beautiful and very relaxing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views across the water.
Stayed 2 nights in Aug 2024

8/10 Good

joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but could have done better !
Enjoyed our stay.Lovely views. Although for the price I feel it would have been enhanced with more quality and quantity of amenities - such as the tea / coffee / milk in bedroom . Bath robes had holes in them . Small things would have made a big difference !
Stayed 2 nights in Sep 2024

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a few days of traveling and exploring, we arrived feeling a bit tired and unsure about where to park while checking in. A staff member outside immediately noticed our confusion and kindly stepped in to assist without us even asking. He was incredibly friendly and helpful. Inside, we were greeted warmly by Lara at the front desk, who was not only kind but also very informative. She answered all our questions and ensured we had all the information we needed about our room, parking, and breakfast. I couldn’t speak more highly of her service. When we returned to get our bags from the car, still debating whether to handle the bags or parking first, the same gentleman who had assisted us earlier graciously offered to carry our heavy bags to the room while we sorted out parking. His help was truly a lifesaver, especially given our fatigue, and he did it with professionalism, kindness, and a smile. The room was impeccable—clean, comfortable, and beautifully maintained. We encountered a small issue with the TV (a minor glitch), but after texting the front desk, Carl responded promptly and quickly arranged for someone to come up and fix it. The issue was resolved in no time. Housekeeping did an excellent job with the turn-down service, and we truly appreciated that while the room was spotless, our personal belongings were respectfully left untouched. It was a thoughtful and appreciated detail. We also ordered room service, and the food was simply fantastic. The lady who deliv
Stayed 3 nights in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run properly staff were awesome amazing views and so peaceful
Stayed 1 night in Aug 2024

6/10 Okay

Pamela Anne

Stayed 5 nights in Aug 2024

8/10 Good

JERRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Alvin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are beginning to look dated. Area can be noisy when the planes are landing/ taking off - even inside the room. Description states there’s a coffee maker but it’s just a kettle not a coffee machine
Stayed 3 nights in Aug 2024

8/10 Good

Adam, Gisborne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed there for three nights it was very comfortable very warm rooms with the fireplaces. We got there on a Monday and stay through till Thursday only one of the restaurants was open on the Monday and the Tuesday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Amazing level of professionalism shown by all staff, maybe our honeymoon all the more special
Stayed 7 nights in Aug 2024

6/10 Okay

Ryan Mitchell

Travelled with family
Liked: Cleanliness, staff & service
Had to pay for parking, fireplace wasn't a real fireplace just a little gas fire that barely produced heat, bathroom poorly ventilated had to buy air freshener apart from that pretty good stay.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

JM

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the serenity of the property and its surroundings:one of the highlights was sitting outside each evening with other guests around the fire pit sharing travel stories.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wei

Stayed 2 nights in Apr 2024