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Comfort Hotel ERA Kobe Sannomiya

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel ERA Kobe Sannomiya

Lobby
Lobby
Lobby
Room, Multiple Beds, Non Smoking
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
4-2-10, Kumoidori, Chuo-ku, Kobe, 651-0096
  • Ikuta Shrine
    11 min walk
  • Kobe City Hall
    11 min walk
  • Higashi Yuenchi Park
    13 min walk
  • Kobe (UKB)
    13 min drive

Room options

View all photos for Standard Double Non Smoking

Standard Double Non Smoking

Standard Double Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

Standard 2 Singles Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Kobe Luminous Hotel Sannomiya

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1001)
The price is NZ$152
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Kobe Luminous Hotel Sannomiya

About the area

Kobe

Located in Kobe (Sannomiya), Comfort Hotel ERA Kobe Sannomiya is within a 5-minute drive of Nankinmachi Square and Higashi Yuenchi Park. .This hotel is 1.6 mi (2.6 km) from Meriken Park and 1.6 mi (2.6 km) from Kobe Tower.

What's nearby

  • Meriken Park - 2 min drive
  • Kobe Tower - 3 min drive
  • Kobe Harborland - 3 min drive
  • Port of Kobe - 4 min drive
  • Kobe University - 5 min drive

Getting around

  • Kobe Sannomiya Station - 5 min walk
  • Sannomiya Hanadokeimae Station - 7 min walk
  • Kobe Airport (UKB) - 13 min drive

Restaurants

  • ‪サイゼリヤ - ‬3 min walk
  • ‪すき家 - ‬6 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬6 min walk
  • ‪もりもり寿し 三宮OPA2店 - ‬2 min walk
  • ‪京都嵐山清修庵三宮OPA2店 - ‬3 min walk

About this property

Comfort Hotel ERA Kobe Sannomiya

Hotel with a 24-hour front desk, near Higashi Yuenchi Park
Comfort Hotel ERA Kobe Sannomiya offers 219 accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 219 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Comfort Hotel ERA Kobe Sannomiya. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 1650 for adults and JPY 700 for children

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 1100.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 700 for children
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Kobe Sannomiya

Comfort Hotel ERA Kobe Sannomiya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 383 reviews" "
Rating 8 - Good. 132 out of 383 reviews" "
Rating 6 - Okay. 43 out of 383 reviews" "
Rating 4 - Poor. 13 out of 383 reviews" "
Rating 2 - Terrible. 7 out of 383 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Misato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean, had excellent service and was in a very convenient location. We will stay here again if we are ever in Kobe again.
Stayed 2 nights in Jun 2024

8/10 Good

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New mixture of retail shops
Stayed 1 night in Jun 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train
Close to train station, the room was clean and the beds comfortable. Close to main shopping areas and very good buffet breakfast. Service mostly Japanese customers, with limited English. This wasn’t a negative thing, you just need to be aware.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayumi

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Cyndy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay in the middle of town if you don’t need a lot of space for your room and you don’t mind checking in on a machine.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeannie, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Room pretty big compare with hotels normally in Japan
Stayed 2 nights in Mar 2024

6/10 Okay

Ching ting

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
There a lots of supermarkets and restaurant around this hotel. However, we find the chair in the room is fully of dirt….feel a bit uncomfortable
Stayed 4 nights in Mar 2024

8/10 Good

Miya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Shiro

Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impressions weren’t great, walking past a lot of construction sites to get there but once I saw the room things improved . Great use of space , nice bathroom , comfortable bed, didn’t hear any street noise and nice breakfast . Area is close to a few 7/11 type stores and not far from restaurants and cafes . It’s actually in a great spot . All you need to do is walk through the station west gate and you’re in the thick of things .
Stayed 2 nights in Feb 2024

8/10 Good

SUN HYE

Liked: Cleanliness, staff & service, property conditions & facilities
Real comfortable stay. Very conveniently located.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love our stay
Location was so central for Kobe. Love the library cafe offering coffee and tea and little snacks. The breakfast has good selection of Japanese food and also salads, yogurt, fruits and pastries etc. The staffs were always so helpful and we find our hotel room very comfortable. We don’t have any problem with the bed or pillow, maybe it’s a personal preference thing.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nicola

Travelled with family and small children
Liked: Cleanliness, amenities
Close to Sannomiya Station. Sushi train next door, other cheap restaurants (udon, raamen, beef bowl etc) very close by. 30 second walk to convenience store. Lovely clean rooms! Great views from 13th floor corner room - thank you for this great place to relax and enjoy Kobe! Helpful staff. Nice cafe area - free drinks and snacks all afternoon.
Stayed 5 nights in Jan 2024

10/10 Excellent

Song Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

KIAN GUAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and hotel is clean. Love the lounge.
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The hotel room was clean, and the staff were friendly. The location is very convenient. The only thing that could use improvement are the pillows and beds, which were a bit uncomfortable.
Stayed 5 nights in Nov 2023

8/10 Good

Abby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free hot drinks whole day. Quite cosy and relax. Walking distance to many places including the bus station
Stayed 1 night in Dec 2023

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. I find it funny it’s named the Comfort Hotel, when the pillows and bed are quite hard and uncomfortable. However, after travelling for 20hrs, it was a very convenient, short walk from Sannomiya Station, and I was only there for a quick sleep.
Stayed 1 night in Nov 2023

10/10 Excellent

Jae Min, Capelle aan den Ijssel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel due to its location
Stayed 2 nights in Nov 2023

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in close to Sannomiya station. Close to restaurants, shops, and few attractions. Would definitely stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Mei Ki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for 2 people. Delicious breakfast. Free coffee at night. Near the train and bus station. We can walk to the shopping mall and the attractions. Good experience. Hope to visit again.
Stayed 5 nights in Oct 2023

10/10 Excellent

Christopher Sean, Adachi-ku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location. Plenty of amenities
Stayed 2 nights in Oct 2023

10/10 Excellent

Chok Loon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. Not too far from JR Sannomiya with lots of eateries nearby on the way to hotel. Room was clean and spacious. Check in and out was smooth and concierge was friendly and helpful. Hotel breakfast was mediocre though. Not much variety but filling. They provide coffee, tea and cocoa. Very nice and comfortable reading area in hotel.
Stayed 1 night in Oct 2023