Best Western Sevierville/Kodak Inn

2.5 star property

Photo gallery for Best Western Sevierville/Kodak Inn

Terrace/patio
Free toiletries, hair dryer, towels, soap
Reception
Desk, laptop workspace, WiFi, bed sheets
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
3385 Winfield Dunn Parkway, Kodak, TN, 37764
  • Great Smokies Flea Market
    ‪19 min walk‬
  • Smokies Stadium
    ‪2 min drive‬
  • Wilderness at the Smokies
    ‪10 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪38 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Kodak

Located in Kodak, Best Western Sevierville/Kodak Inn is within a 15-minute drive of Douglas Lake and Wilderness at the Smokies. .This hotel is 11.6 mi (18.7 km) from Titanic Museum and 13.3 mi (21.4 km) from Island at Pigeon Forge.

What's nearby

  • Tennessee Smokies Minor League Baseball and Smokies Park - 19 min walk - 1.6 km
  • Great Smokies Flea Market - 19 min walk - 1.6 km
  • Smokies Stadium - 2 min drive - 1.9 km
  • Wilderness at the Smokies - 10 min drive - 10.8 km
  • Sevierville Convention Center - 10 min drive - 11.0 km

Getting around

  • McGhee Tyson Airport (TYS) - 38 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Chesters Chicken - ‬6 min drive
  • ‪Subway - ‬6 min drive
  • ‪Taco Bell - ‬8 min drive
  • ‪Cracker Barrel - ‬2 min drive

About this property

Best Western Sevierville/Kodak Inn

Hotel in Kodak with free breakfast and a 24-hour fitness center
Best Western Sevierville/Kodak Inn offers 76 air-conditioned accommodations with hair dryers and complimentary toiletries. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and desk chairs, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Smokies Inn Kodak
Smokies Inn
Smokies Kodak
Best Western Sevierville/Kodak Inn Kodak
Best Western Sevierville/Kodak Kodak
Best Western Sevierville/Kodak
Best Sevierville Kodak Kodak
Best Western Sevierville/Kodak Inn Hotel
Best Western Sevierville/Kodak Inn Kodak
Best Western Sevierville/Kodak Inn Hotel Kodak

Best Western Sevierville/Kodak Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 403 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 111 out of 1003 reviews
Rating 2 - Terrible. 95 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with family
Disliked: Staff & service
After checking in we noticed our remote in room was broke. Then we fixed the air because the unit said 68 degrees so we set it on 66. The thermostat kept going back to 68 and not cooling down. I called the front desk and he told me what to do and the unit still did not work. When went to eat breakfast, the guest had to keep going to front desk and asking for things because the food was running out and no one was restocking. I asked the front fesk for some eggs and she rolled her eyes. The room also had hair balls on the floor and sidnt not look like the pictures.
Stayed 1 night in Dec 2024

8/10 Good

D Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Location, convenience, clean, and economical
Accommodating staff. Room was clean and well presented. Needed more hangers as only two were provided. Bathroom was nice but needed a shelf/trays for the soap and shampoo. Pillows could’ve been larger. All in all, a pleasant stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Reilly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, and good rates at a site that's easily accessible from the interstate. Having a balcony was a nice surprise, though my view was pretty much just the buc-ee's sign.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Not clean and no solution offered for it.
Checked into our room and my husband always does a check for bed bugs. While the room was clear for that, the beds hadn’t been cleaned underneath, the floors had not been mopped, light fixtures, appliances, and tub were dirty. When informing the front desk, they said we could talk to the manager tomorrow. No offer to clean the room again or move to other room was offered.Completely unacceptable.
Stayed 1 night in Dec 2024

8/10 Good

RONALD, RINGGOLD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good breakfast. Exercise room was Ok. No problems.
Stayed 1 night in Dec 2024

6/10 Okay

Lucy

Travelled with partner
Disliked: Staff & service, amenities
Building was extremely cold, breakfast was poor, very unfriendly, for the money spent things could have been a lot better
Stayed 3 nights in Nov 2024

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing stay!
Worst Best Western experience I’ve had! Most are good, safe stays. This one falls way short on customer service, safety, and health concerns for customers. Broken door locks and black scum in waffle batter. Desk clerk not suited for dealing with customers. Rooms were clean and a good location but other issues will make it my last stay with them.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Easy access.
Stayed 1 night in Nov 2024

8/10 Good

lekniv

Stayed 1 night in Nov 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Nov 2024

10/10 Excellent

KENNETH

Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Stayed 2 nights in Oct 2024

6/10 Okay

Ali

Travelled with family
Liked: Staff & service
Good for 1 night stay. Carpet in the hallway could be replaced. Exit door on 1st floor lock is broken and anyone can walk-in. This should be addressed quickly as this could be a safety concern.
Stayed 1 night in Nov 2024

6/10 Okay

Misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a little table & chairs. Clean & quiet! Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
The carpets in the hallways were awful, stains everywhere! The exterior was fine, and appeared to have been updated somewhat recently. The interior needs a lot of work. It should also be noted that the cleaning staff needs some adjustment too as there was no toiletries including paper in our bathroom. Would assume that would be basic thing to check but here we are.
Stayed 1 night in Nov 2024

2/10 Terrible

Ireisi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty dirty dirty old property
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Amenities
Nice staff- room had been clean - but cleaning products smell overwhelming and floor felt sticky from their residue.
Stayed 1 night in Oct 2024

4/10 Poor

Peter Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be back
Stayed a total of 11 hours. Dimly lit room with one window facing a rocky ledge. Bed linens and pillows low quality. Room had a very odd smell. Entire place is run down. Carpets in room and hallways are awful. Complimentary breakfast was bad.
Stayed 1 night in Oct 2024

8/10 Good

Diane

Stayed 6 nights in Oct 2024

10/10 Excellent

Larry

Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Christopher

Stayed 4 nights in Sep 2024

4/10 Poor

Alan

Stayed 1 night in May 2024