The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Exterior
Meeting facility
Waterslide
Down duvets, in-room safe, desk, iron/ironing board
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
705 Cherokee Orchard Road, Gatlinburg, TN, 37738
  • Traffic Light #5
    ‪11 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Anakeesta
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

Room, 1 King Bed, Balcony, Partial View (Partial View)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Two King Beds, Non Smoking, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Room, 2 King Beds, Balcony, Partial View (Partial View)

  • 33 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, Two King Beds, Non Smoking, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Non Smoking, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Mountain View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (Partial View, Lower Floor)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Gatlinburg

When you stay at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. .This family-friendly hotel is 0.7 mi (1.2 km) from Gatlinburg Convention Center and 0.8 mi (1.2 km) from SkyPark.

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk
  • Anakeesta - 12 min walk
  • Gatlinburg Convention Center - 14 min walk
  • SkyPark - 15 min walk
  • Gatlinburg Space Needle - 16 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬16 min walk
  • ‪Cliff Top Grill & Bar - ‬10 min walk
  • ‪Anakeesta Smokehouse - ‬14 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬14 min walk
  • ‪Subway - ‬10 min walk

About this property

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Family-friendly hotel with 2 restaurants and a fitness center
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers 300 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 300 guestrooms featuring refrigerators and MP3 docking stations. Rooms have private balconies. 42-inch LCD televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Gatlinburg? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 16.95 for adults and USD 6.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (25000 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 20 2025 to February 7 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gatlinburg Park Vista
Gatlinburg Park Vista DoubleTree
Hilton Gatlinburg Park Vista
Park Vista DoubleTree Hilton
Park Vista DoubleTree Hilton Gatlinburg Hotel
Vista DoubleTree Hilton
Vista DoubleTree Hilton Hotel
Park Vista DoubleTree Hilton Hotel Gatlinburg
Park Vista DoubleTree Hilton Gatlinburg
The Park Vista a DoubleTree by Hilton Gatlinburg
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotel

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 982 out of 1574 reviews" "
Rating 8 - Good. 346 out of 1574 reviews" "
Rating 6 - Okay. 155 out of 1574 reviews" "
Rating 4 - Poor. 53 out of 1574 reviews" "
Rating 2 - Terrible. 38 out of 1574 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katarzyna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, delicious breakfast, very friendly staff. Thank you! We’ll come back
Stayed 3 nights in Oct 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
☆☆☆☆☆
A1
Stayed 3 nights in Oct 2024

6/10 Okay

James

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location for Gatlinburg Visit
Hotel is in a perfect location for visiting downtown Gatlinburg. Free trolley service right to the front door of hotel was a huge perk! Communication with the front desk was excellent. Room was very clean with all the amenities- a nice size fridge and even a wireless phone charger (great bonus). View from the balcony was beautiful (photo attached). Will definitely be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg trip 2024
Park Vista was a great place to stay!! We loved it! Would stay there again.
Stayed 3 nights in Oct 2024

6/10 Okay

James

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Enjoyed our stay in the area, but the daily maintenance of the room was lacking. Also, the bug issue in the rooms is much more than the one bug species noted by the front desk staff when asked about the multitude of bugs in the room.
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason not a 5 is excessive beatles on balcony preventong use at all & bathroom too tight. Great views, service, trolley to the strip, nice lounge & breakfast buffet.
Stayed 4 nights in Oct 2024

4/10 Poor

Micah

Travelled with family and small children
Disliked: Cleanliness, staff & service
I enjoyed waking up and looking at the mountains. I was with housekeeping not cleaning the room.
Stayed 3 nights in Oct 2024

10/10 Excellent

matthew, Oshkosh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tho I wasn’t sure where the hotel was, when we arrived I realized there def wasn’t an option to walk from hotel thru Gatlinburg do to the high grade driveway. The positive is that there are city trolleys frequently around so that was a positive instead of having to drive. Hotel is in great condition and staff up front is very fast and friendly. View from room over mountain was def worth it in its own. Strongly recommend if wanted for a “relaxing vacation”
Stayed 3 nights in Oct 2024

8/10 Good

Nancy, Levittown

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Nice setting
Stayed 4 nights in Oct 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay nice room beautiful mountain view good food
Stayed 1 night in Oct 2024

10/10 Excellent

Lyndi

Travelled with family
Beautiful views!
Stayed 7 nights in Oct 2024

8/10 Good

Kennedy

Liked: Cleanliness, staff & service, room comfort
Trip
This is our second time staying at the hotel. We had a better experience the first time. The rooms definitely need to be updated for the price you pay. We could not sleep the first night due to a loud AC unit in our room. We asked the front desk if they could send someone to look but all the person did was lift up the cover. We had to just leave the AC off at night to sleep. Overall, the view was beautiful as usual and restaurant staff were nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Marlana, Windermere

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old carpet, rooms need renovations small shower, old property that desperately needs updating
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Amazing stay for a family of four! Will be back.
Stayed 1 night in Oct 2024

6/10 Okay

Traci

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are outdated and they had a beetle problem in the rooms
Stayed 2 nights in Oct 2024

6/10 Okay

mark

One thing I did not like when they were asking for a tip or I come from a tip is earned by service a true waitress or waiter knows what to do so otherwise they wasn’t worth the tip they couldn’t understand, etc. etc.
Stayed 7 nights in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an excellent experience staying at the Park Vista. The entire hotel smelled so clean and was very refreshing. They were very accomodating with getting us in early as we had a photo session to get ready for. 10/10 recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Clean Friendly
Stayed 2 nights in Oct 2024

2/10 Terrible

Ronnie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are gross
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi, Columbus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 5 nights in Oct 2024

4/10 Poor

Miranda

Travelled with family
Disliked: Staff & service
Let me start with the good . The view was absolutely gorgeous. You could see the mountains and even though we were only on the 5th floor it was beautiful. The beds were comfortable and my oldest loved the pool. The bad….. we could never find a cart for our luggage , the floors were disgusting, our sink was clogged and the hot water handle wouldn’t work correctly , our fridge wouldn’t get cold, there are so many bugs which I know the hotel says they are harmless but they are very annoying. They charge for parking yet we could never find a place to park at night so we had to drive around and finally park in the absolute very back of the property. The last night we had to park down behind the hotel where the staff parks which is so fun with two little children . This last part is the main reason we won’t be back . I called on the morning of our last day to ask that our room be cleaned and was told as long as we left the tag off our door they would clean it . When we came back that night we had new towels and that was it . The beds were not changed or made which was why I had called because our little ones had some accidents on them . When I called to ask about it they said well they should have changed them but housekeeping was gone for the day. The lady then said she would send someone to take care of it . The man they sent came in was not friendly at all and when he was finished I tried to talk to him and thank him and he ignored me and walked out . That was it for us.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service
Some water was leaking above our balcony and puddled on our balcony. We didn’t go out there at all. The toilet kept running several times after we flushed it. Very annoying.
Stayed 3 nights in Oct 2024