Bad experience. reception and our hotel (Star ferry) not the same building. walk about 10min after check in at reception. Hotel staff leading us to the right building walking in a hurry, so dragged big luggage trying to catch up the hotel staff. upon arrival to Star Ferry, gave us the wrong room (paid for balcony but gotta economy room) without notifying us. wasted almost few hours just to settle our hotel room. As promised, 2nd shifted us to balcony room, but blind for the balcony door not working well, bedsheet is dirty(not sure if they changed the bedsheet). nearest exit is P3 from MTR, but is a far walk after you exit from train as compared to what we thought that it would b B2.