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Centara Grand Beach Resort & Villas Krabi

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Centara Grand Beach Resort & Villas Krabi

2 outdoor pools, pool umbrellas, pool loungers
Aerial view
View from room
Aerial view
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Pool
  • Spa
  • 24/7 front desk

Explore the area

Map
396-396/1 Moo 2, Ao Nang, Muang, Krabi, Krabi, 81000
  • Pai Plong Bay
    1 min walk
  • Ao Phai Plong Beach
    1 min walk
  • Ao Nang Beach
    14 min walk
  • Krabi (KBV-Krabi Intl.)
    49 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe Spa Ocean View - Double Double (Club)

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Spa Ocean View - Double Double (Club)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool, Ocean View (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Ocean View (King)

  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Spa)

View from room

Deluxe Room, 2 Double Beds, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Garden View

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Private Pool, Beachfront

  • 239 sq m
  • Beach view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool, Beachfront (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Beachfront (King)

  • 183 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Spa)

View from room

Deluxe Room, 1 King Bed, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 1 King Bed, Garden View

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Single Deluxe Garden View Room

  • Sleeps 1

Spa Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Double/Twin Deluxe Garden View (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 3Ad

  • Sleeps 3

Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Premium Deluxe Ocean Facing (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Premium Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad+1Ch)

  • Sleeps 3

Double/Twin Deluxe Garden View

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Spa Deluxe Ocean Facing 3Ad

  • Sleeps 3

Similar properties

Exterior

Varana Hotel Krabi

Pool
Breakfast included
Spa
Pet-friendly
4.8 out of 5, Exceptional, (88)
The price is NZ$421
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Varana Hotel Krabi

About the area

Krabi

With a stay at Centara Grand Beach Resort & Villas Krabi in Krabi (Ao Nang), you'll be within a 15-minute drive of Ao Nang Beach and Nopparat Thara Beach. .This beach resort is 7.9 mi (12.8 km) from Khlong Muang Beach and 3.6 mi (5.8 km) from Ao Nam Mao.
View more Resorts in KrabiOpens in a new window

What's nearby

  • Pai Plong Bay - 1 min walk - 0.0 km
  • Ao Nang Beach - 14 min walk - 1.1 km
  • McDonald, Aonang - 3 min drive - 1.1 km
  • Nopparat Thara Beach - 11 min drive - 3.8 km
  • Ao Nam Mao - 14 min drive - 5.9 km

Getting around

  • Krabi Intl. Airport (KBV) - 49 min drive

Restaurants

  • ‪RCA Ao Nang - ‬18 min walk
  • ‪The Omelet Restaurant - ‬10 min walk
  • ‪Last fisherman bar - ‬9 min walk
  • Coast Beach Club & Bistro Krabi Centara Grand
  • ‪Beach Bar - ‬15 min walk

About this property

Centara Grand Beach Resort & Villas Krabi

Luxury resort on the beach, with 2 outdoor swimming pools
Centara Grand Beach Resort & Villas Krabi offers 192 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Cenvaree has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Lotus Court, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Lotus Court - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Suan Bua Restaurant - Overlooking the ocean and garden, this restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Hagi - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
COAST Beach Club & Bistro - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Estonian, Filipino, Finnish, French, German, Italian, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:30 AM to 10:30 PM
  • Airport shuttle at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 1219.09 for adults and THB 609.54 for children
  • 4 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Lotus Court
  • Suan Bua Restaurant
  • Hagi
  • COAST Beach Club & Bistro

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Sauna
  • A hot tub
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is accessible only by boat. The property provides scheduled shared boat transfers from Nopparatthara Pier at no cost from 6 AM to 10 PM. Guests who require different departure times may book private boat transfers at a surcharge.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Dining venue(s)
The following facilities are closed on Tuesday and Wednesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 3649.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 1219.09 for adults and THB 609.54 for children
  • Airport shuttle fee: THB 700 per person (one-way)
  • Airport shuttle fee per child: THB 350 (one-way), (up to 11 years old)
  • Rollaway bed fee: THB 3649.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Centara Grand Beach Resort & Villas Krabi
Centara Grand Beach Villas Krabi
Centara Grand Villas Krabi
Centara Grand Beach Krabi
Centara Grand Beach Resort & Villas Hotel Ao Nang
Centara Grand Beach Resort & Villas Krabi Ao Nang
Centara Grand Beach Resort And Villas
Central Bay Resort Krabi
Central Krabi Bay Resort
Central Krabi Hotel
Centara Grand Beach Resort Villas Krabi
Centara Grand Beach Resort Villas
Centara Grand Beach Villas

Centara Grand Beach Resort & Villas Krabi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

wendi

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful. Staff was very helpful… especially Jeff and others when our safe wouldn’t open. Breakfast was fabulous. Pool and beach were wonderful. Spa was amazing.
Stayed 5 nights in Aug 2024

10/10 Excellent

Manjula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Glynda

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and facilities. Gorgeous place, amazing view, peaceful and quiet, the staff are wonderfully friendly. I had a great Thai massage here. Very close to Aonang Beach, and that was fun. Paddle boarding was fun. The Velcro safety ankle bracelet on the paddle board was very worn and I was t sure it would hold. Something to replace. There is some west and tear on furniture here and there but I didn’t mind. The breakfast options were astounding. For me as a gluten free person I would love a few more options. The chef was more than happy to let me know which items were gluten free.
Stayed 3 nights in Aug 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This place has just one thing going for it. The location is amazing. The view from the room is outstanding. Service and anything else you might expect from a 4 or 5 star hotel with pricing to match is not there. We would not recommend this location and it is a place we would not try to stay again.
Stayed 9 nights in Aug 2024

2/10 Terrible

Matthieu

Travelled with group
Low maintenance. Borderline filthy… sad
The hotel is suffering from very very low maintenance. Its sad because its such a beautiful resort. I really suggest Centara group or to invest in deep renovation or to change the manager. Some things cannot be unseen and left like this. Its a scandal.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amit, Nairobi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort with good food - breakfast spread was amazing. Nice pool with a small water slide. Be ready to walk over a small hill thru a steep wooden staircase called the monkey trail if you wanna get to Ao Nang Beach. Nice speed boat takes you in and out of the hotel however this may not be convenient for all guests. The hotel buggy (golf cart) takes a while to come for the transportation of all the guests around the hotel but the staff try really hard and are very helpful despite being overwhelmed. Hotel was full even in low season. Our room had a hot tub which was superb and the view to the ocean was even better.
Stayed 3 nights in Aug 2024

2/10 Terrible

Berkley

No refunds
Stayed 3 nights in Aug 2024

10/10 Excellent

KRYSTYNA

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything is beautiful. The people very friendly very helpful. The best experience I recommend that everybody thank you for your service thank you everything what you do I see you next.❤️Krystyna Wittmann From USA❤️😘
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven, LEESBURG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. I don't think you can find more beautiful. Rooms are a tad dated and could use some upgrades. I also think they should have more frequent boats running to ao nang. But other than that i highly recommend. I would stay there again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ayan

Stayed 2 nights in Jul 2024

8/10 Good

Kou, Brooklyn Park

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself was amazing, right on the beach with a great pool. The only downfall is if you want to do some shopping or get out of the resort, you have to take a boat shuttle or walk the monkey trail. The continental breakfast was great as they had many options to choose from. However, restaurants in the resort were very pricey (at least we felt like)!
Stayed 6 nights in Jul 2024

10/10 Excellent

Sanita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the beach. But I do think there should be more liveliness like music in different areas instead of just the beach club.
Stayed 6 nights in Jul 2024

2/10 Terrible

Ahmad, San Diego

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the beginning it was very tough as the Hotel has a fake location where you arrive to an empty building and then a bus transports you for the boat pick up which is almost 20 to 25 minutes until you arrive to the beach where there's a tiny wooden boat that transports you to the main hotel. This boat was delayed for almost 35 minutes and then once you get on the boat, it's almost a 35 minute ride. The boat is very incapable and very unprofessional for a five star hotel it's open from the all sides, unconditioned, and you could get very wet from the waves as I got very wet from the sea and they are very harsh Mid-sea the benches you sit on are made of wood, which is very uncomfortable specially when the right is very bouncy on the wave. Since they load your baggage along the boat with you and 10 other people, you could expect all your baggage to get wet because once they put them on the floor of the boat and the waves starts hitting the bottom of the boat which gets completely filled with water, it could get into your bags like it happened to me. Once you arrive to the main hotel on the island, you'd have to walk for 10 minutes through the pool and the beach to arrive to the lobby and then wait almost 20 to 25 minutes to get your room. There's only one person that is available to help you check in, and then they take one family per time to their room so you'd have to wait until they come back to pick you up and show you to your room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Demjan

Stayed 3 nights in Jul 2024

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Ne vaut pas le prix demandé
L'hotel à besoin de beaucoup d'amour en entretien, tout est aau laissez aller, piscine pas très propre, les allées de marche jamais balayer, les prises de courant dans la chambre lousses. Bref ne pas payer le gos prix, ça ne vaut pas ce qui est demandé. Le personnel très gentil c'est le plus de la place.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sudha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude and unhelpful. They totally don’t care about the guests and their needs. Don’t recommend this property. Stay in one of the properties in Ao Nang town instead. There are lots of activities and longer beach with walk along the pier.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

2/10 Terrible

Carmelo

Stayed 4 nights in Jul 2024

10/10 Excellent

Hector, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing resort tucked between the mountains
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
highly recommend. great resort and spa
Stayed 5 nights in Jul 2024

8/10 Good

Graham

Travelled with group
Liked: Staff & service
Isolation was a plus point initially, but transportation to/from was limited. Some guests while I was there were boorish and demanding. Staff were a delight, but forgot some minor requests. The premises need a lick of paint, but it was clear some maintenance, particularly to gardens and infrastructure was taking place.
Stayed 7 nights in Jun 2024

4/10 Poor

kendrick

Travelled with family
Disliked: Amenities, property conditions & facilities
It is incredibly dated. They have about half the number of staff they need. Basic things like showerhead and door locks are all poorly constructed. Very limited access to the outside. They don’t tell you about the floating dock until after you’ve already booked. All in all, fairly terrible experience.
Stayed 6 nights in Jun 2024

6/10 Okay

Yong-jin

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jun 2024

2/10 Terrible

Vinayak

Travelled with partner
Disliked: Cleanliness, staff & service

2/10 Terrible

Cara

Travelled with family
Disliked: Cleanliness, staff & service, amenities
How could anyone rate this hotel good? Please please take this review into consideration before booking. The service for the boat transfer is not worth your time, your money, ANYTHING. This hotel is only accessible by boat, or monkey trail (hike) which is not something anyone wants to do more than once, especially not to finish a relaxing night. I had reserved a boat to the hotel at 8:30 after an island tour. Our tour ran late and we arrived at the pier at 8:40. The worker at the pier said that the last three boats 9:15, 10, & 11 were full and that we basically had to take a taxi to the whole other side of the beach and do the monkey trail. He did not give a crap about us being stuck at the pier, not to mention, there was no tuk tuks or taxis around and the path to get to the main part of the road was pitch black? How can this hotel know that there are guests of theirs at the pier and not give a crap enough about them to at least run an extra boat or help us figure it out? What if you go for dinner and decide you want to grab drinks after? They could not give less of a crap how we got back to the hotel even if we swam. Awful experience and you MUST reserve a boat 1 day in advance. 2k bhat for a drink and 2 bad meals. For the price of this hotel the stress is so not worth it. PLEASE Save your money, save your peace, find somewhere that you won’t have this issue. I ignored some of the reviews warning about this before booking because I figured “how bad can it be” but it ruin
Stayed 3 nights in Jun 2024