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Centara Grand Beach Resort & Villas Krabi

5.0 star property

Photo gallery for Centara Grand Beach Resort & Villas Krabi

2 outdoor pools, pool umbrellas, pool loungers
TWO BEDROOM BEACHFRONT VILLA WITH POOL - KING
Premium bedding, minibar, in-room safe, desk
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Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Bar

Explore the area

Map
396-396/1 Moo 2, Ao Nang, Muang, Krabi, Krabi, 81000
  • Ao Nang Beach
    ‪14 min walk‬
  • West Railay Beach
    ‪52 min walk‬
  • Tonsai Beach
    ‪86 min walk‬
  • Krabi (KBV-Krabi Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Ocean Facing)

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Deluxe Room, 1 King Bed (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View (Deluxe Club Spa)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Ocean Facing)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds (Ocean Facing)

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe Spa Ocean View - Double Double (Club)

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Premium Deluxe Spa Ocean View - Double Double (Club)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool, Ocean View (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Ocean View (King)

  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View (Spa)

View from room

Deluxe Room, 2 Double Beds, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Garden View

  • 72 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Private Pool, Beachfront

  • 239 sq m
  • Beach view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Ocean View (Premium Deluxe)

  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool, Beachfront (King)

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Private Pool, Beachfront (King)

  • 183 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View (Spa)

View from room

Deluxe Room, 1 King Bed, Garden View (Spa)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 1 King Bed, Garden View

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Single Deluxe Garden View Room

  • Sleeps 1

Spa Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Double/Twin Deluxe Garden View (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 3Ad

  • Sleeps 3

Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Premium Deluxe Ocean Facing (3Ad)

  • Sleeps 3

Deluxe Ocean Facing 2Ad+1Ch

  • Sleeps 3

Premium Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Deluxe Ocean Facing (1Ad)

  • Sleeps 1

Spa Deluxe Ocean Facing

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad+1Ch)

  • Sleeps 3

Double/Twin Deluxe Garden View

  • Sleeps 2

Premium Deluxe Ocean Facing (2Ad)

  • Sleeps 2

Spa Deluxe Ocean Facing 3Ad

  • Sleeps 3

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine

Centara Ao Nang Beach Resort & Spa Krabi

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (282)
The price is NZ$522
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Centara Ao Nang Beach Resort & Spa Krabi

About the area

Krabi

With a stay at Centara Grand Beach Resort & Villas Krabi in Krabi (Ao Nang), you'll be within a 15-minute drive of Ao Nang Beach and Nopparat Thara Beach. .This beach resort is 7.9 mi (12.8 km) from Khlong Muang Beach and 3.6 mi (5.8 km) from Ao Nam Mao.
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What's nearby

  • Ao Phai Plong Beach - 1 min walk - 0.0 km
  • Pai Plong Bay - 1 min walk - 0.0 km
  • Ao Nang Beach - 14 min walk - 1.1 km
  • Nopparat Thara Beach - 11 min drive - 3.8 km
  • Ao Nam Mao - 14 min drive - 5.9 km

Getting around

  • Krabi Intl. Airport (KBV) - 49 min drive

Restaurants

  • ‪RCA Ao Nang - ‬18 min walk
  • ‪The Omelet Restaurant - ‬10 min walk
  • ‪Last fisherman bar - ‬9 min walk
  • Coast Beach Club & Bistro Krabi Centara Grand
  • ‪Beach Bar - ‬15 min walk

About this property

Centara Grand Beach Resort & Villas Krabi

Luxury resort on the beach, with 2 outdoor pools
Centara Grand Beach Resort & Villas Krabi offers 192 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Cenvaree has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Lotus Court, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary at scheduled times, and a ferry terminal shuttle is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Lotus Court - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Suan Bua Restaurant - Overlooking the ocean and garden, this restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Hagi - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
COAST Beach Club & Bistro - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Estonian, Filipino, Finnish, French, German, Italian, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free return airport shuttle from 9:30 AM to 10:30 PM
  • Airport shuttle at scheduled times
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: THB 1219.09 for adults and THB 609.54 for children
  • 4 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Lotus Court
  • Suan Bua Restaurant
  • Hagi
  • COAST Beach Club & Bistro

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Sauna
  • A hot tub
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle

More

  • Beach towels
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is accessible only by boat. The property provides scheduled shared boat transfers from Nopparatthara Pier at no cost from 6 AM to 10 PM. Guests who require different departure times may book private boat transfers at a surcharge.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Dining venue(s)
The following facilities are closed on Tuesday and Wednesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 3649.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 1219.09 for adults and THB 609.54 for children
  • Rollaway bed fee: THB 3649.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Centara Grand Beach Resort & Villas Krabi
Centara Grand Beach Villas Krabi
Centara Grand Villas Krabi
Centara Grand Beach Krabi
Centara Grand Beach Resort & Villas Hotel Ao Nang
Centara Grand Beach Resort & Villas Krabi Ao Nang
Centara Grand Beach Resort And Villas
Central Bay Resort Krabi
Central Krabi Bay Resort
Central Krabi Hotel
Centara Grand Beach Resort Villas Krabi
Centara Grand Beach Resort Villas
Centara Grand Beach Villas

Centara Grand Beach Resort & Villas Krabi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1014 reviews
Rating 8 - Good. 289 out of 1014 reviews
Rating 6 - Okay. 111 out of 1014 reviews
Rating 4 - Poor. 59 out of 1014 reviews
Rating 2 - Terrible. 50 out of 1014 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sreekanth

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Stuart

Travelled with partner
Liked: Amenities
This is the perfect hotel for getting away from it all, it’s in a unique location with a lovely beach and plenty of beds to lie on. The staff are also very friendly and the hotel has a great pool and gym. The rooms are however a little tired and in need of renovation as is the exterior of the hotel in parts. The walk up several stairs and a couple of steep hills to our room also became a bit of a drag towards the end of our stay mainly because of the heat and humidity. It’s definitely worth staying at this hotel though.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel if your looking for a quiet getaway from busy Ao nang.. Nice beach , clean modern rooms. signs of wear and tear in the property shows needs for maintenance on the exterior grounds. Staff are all wonderful
Stayed 5 nights in Nov 2024

2/10 Terrible

Derek

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We liked the location but had various problems that included: power outages over a two days/nights, bed was very uncomfortable and we had a leaky sink. The staff was nice but the property needs some TLC. We ended up leaving early.
Stayed 6 nights in Nov 2024

6/10 Okay

Daniel

The resort is beautiful, awesome beach. The restaurants are mediocre at best and cost 10 times more than anywhere else in Thailand. The place is big and built on a cliff but if you want a ride to the room you need to wait half an hour. The staff does a favour when addressing any issue. For the price they charge I can not recommend
Stayed 3 nights in Nov 2024

6/10 Okay

Ali

Travelled with family
The resort was nice and all very nice and on the beach but the sounds of loud frogs and toads was very disturbing at night couldn’t sleep at all they spend so much on everything else they should really put sound proof windows
Stayed 5 nights in Nov 2024

8/10 Good

Ankur

Liked: Cleanliness
Disliked: Staff & service
Be sure why you want to stay here!
Great location but service is below par. Ferry from pier to hotel can be a hassle. Checkin experience was slow and painful too. Staff is courteous but doesn’t seem too bothered towards customer comfort or requirements. However, the location is great and private beach is nice too. So if you are here for few days of quiet, relaxed holiday - it’s fine. But if you want to go to other parts too , it can be a hassle and you would loose time in transfers. Food / restaurants at the hotel are expensive too. Breakfast is decent.
Stayed 4 nights in Nov 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather in ,November is not good. Raining the whole time.
Stayed 7 nights in Nov 2024

6/10 Okay

Steve

Ideal location. Isolated but can still walk/climb and desend stairs into Krabi, the "monkey path". Staff does an excellent job, unequivocally! Especially when you consider the property will be closed in 3 months time for a much needed renovation. Was told the property opened its doors in 2006. If you plan on staying before the renovation please lower your expectations in regards to the conditions of rooms and other facilities.
Stayed 2 nights in Nov 2024

2/10 Terrible

Kayla

Travelled with group
Disliked: Staff & service, property conditions & facilities
I had a terrible experience here right from check in. Poor communication. The staff had us sitting there for 45 minutes before he told us the room was not ready. The facility Must have ran out of face cloths and hand towels as we didn’t not have any for our entire 3 day stay despite asking multiple times. Getting to your room is a hike. The golf carts for transportation weren’t available ever for 20 minutes. The amount of money we paid for this hotel did NOT match what we got. Would not recommend this place to anyone
Stayed 3 nights in Nov 2024

6/10 Okay

Dominick

Liked: Cleanliness, staff & service
The view is unbelievable, and the monkey trail was so cool. But that’s really it. The rooms need a touch up seem a little outdated. The food and drinks were just simply subpar. It felt like we were paying for all-inclusive quality, but had to pay out of pocket for each meal and drink; which is fine but the quality should then be better in my opinion. Also, the shuttle boat takes you so far out of the way when in reality you just need to go to Ao Nang right where the monkey trail lets you off, so you have to take a cab where the boat leaves you off. The staff were of course friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic!
Beautiful setting and gorgeous room Spa service was also fantastic
Stayed 2 nights in Nov 2024

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice property to get away. It is a little older but they looked to be always working on the maintenance and upkeep. You are alone with no other properties or town near by unless you take the monkey trail over to the town around the mountain. Lots of steps / steep steps by very manageable. Make sure to double check any reservations that you might make to be sure they were made properly, we had a couple that were not correct and must have been lost in translation. Jeff at the front desk did a nice job.
Stayed 3 nights in Nov 2024

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great. Only negative is that there is no late checkout.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort with a beautiful beach and surroundings. Food and drinks too expensive though compared to Ao Nang.
Stayed 10 nights in Nov 2024

10/10 Excellent

Roberet Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was GREAT! Getting familiar with the boat and pier schedule is helpful because walking monkey trail everyday could get tiring. The breakfast buffet was good too but unfortunately I got food poisoning from a pork plate that was being served.
Stayed 7 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities
If you are looking for a quiet break with stunning views, this is perfect
Stayed 4 nights in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, cliffside beach views
This hotel is beautiful! Definitely the grandest in Ao Nang with cliff views from the beach. My husband & I came here on our honeymoon and we couldn’t have asked for a better hotel room, overlooking the cliffs and ocean, and beach/pool area was great to relax at. The room itself is very nice as well and the shower was great. The pools and beach are very well kept. The breakfast was amazing. It had such a huge selection of breads, international foods, and juices. We only had a few dislikes 1. The hotel food and drink is extremely overpriced, and is not good. We could not fathom the price of anything there. Everything is basically 4-5x the price of anything else in the rest of Thailand. Sadly, we were so appalled by the prices we could not bring ourselves to spend any money there on anything other than the hotel room we had already paid for. Luckily we were able to take the monkey trail every day for food. 2. The romantic dinner was right in the middle of their beach, in front of a ton of people, and was not private whatsoever. I had booked online before visiting the hotel and the moment I got to the hotel and realized where it was located on the beach, I was very disappointed. For the very high price, the food wasn’t good either 3. The shampoo had the same effect on my hair as dish soap and they had no conditioner. Overall, great stay though! We loved the beachfront view from our room and the hotel is in a good location right on the other side of the monkey trail in Ao Nang.
Stayed 5 nights in Nov 2024

10/10 Excellent

Michael

Travelled with group
Amazing location on a gorgeous private beach surrounded by 200’ limestone cliffs, with plenty of dining and shopping opportunities just on the other side of monkey hill. The property is starting to show its age as it is getting ready to go through a major overhaul, but the rooms are large with great balconies and amazing views.
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

6/10 Okay

Leanne

Stayed 7 nights in Oct 2024

6/10 Okay

gary

Disliked: Staff & service
Property was OK but misrepresented. Maybe my fault for not investigating.Only boat transport, inconvenient .Staff was young, inexperienced and although very cordial just not trained in hospitality especially for a 5(?) star hotel.A lot of moving parts that were not explained to me, the staff pushed me into the app which was far from seamless for me(senior not terribly computer savvy), room size was not represented correctly , there was much of the room outside as an enclosure, not in the actual room.TV not always working,..Small blood stain on my sheet , food not bad but limited as was alcohol selection, beach OK but not Phuket pristine,Overall for a younger crowd who Iare looking for a secluded getaway. Not for a senior couple who wants a little more selection,convenience and graciousness.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kai

Stayed 3 nights in Oct 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful escape. Wonderful service.
Stayed 3 nights in Oct 2024