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Vienna House by Wyndham Andel's Cracow

4.0 star property

Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Bar (on property)
Superior Twin Room
Point of interest
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Parking available

Explore the area

Map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
  • Royal Road
    ‪1 min walk‬
  • Galeria Krakówska
    ‪1 min walk‬
  • Kraków Barbican
    ‪4 min walk‬
  • Kraków (KRK-John Paul II - Balice)
    ‪27 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

TV, pay films

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Kraków

Vienna House by Wyndham Andel's Cracow is centrally located in Kraków, a 4-minute walk from Kraków Barbican and 10 minutes by foot from Main Market Square. .This hotel is 1 mi (1.6 km) from Cloth Hall and 1 mi (1.6 km) from St. Mary's Basilica.

What's nearby

  • Kraków Barbican - 4 min walk
  • Main Market Square - 10 min walk
  • St. Mary's Basilica - 10 min walk
  • Cloth Hall - 11 min walk
  • Wawel Castle - 7 min drive

Getting around

  • Kurdwanów P+R Station - 8 min drive
  • Kraków Główny Station - 11 min walk
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • ‪Costa Coffee - ‬2 min walk
  • ‪Sphinx - ‬3 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪La Stazione - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Vienna House by Wyndham Andel's Cracow

Hotel with a fitness center, a quick walk to Kraków Barbican
Vienna House by Wyndham Andel's Cracow offers 159 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 159 guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 100 meters.
Satisfy your appetite for dinner at Restauracja Mavericks, a restaurant which specializes in Californian cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kraków? This hotel has 4736 square feet (440 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Restauracja Mavericks - This theme restaurant specializes in Californian cuisine and serves breakfast and dinner.
Bar Smok - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 100 metres
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 80 for adults and PLN 80 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restauracja Mavericks
  • Bar Smok

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Free bike hire
  • Sauna
  • Shopping centre
  • Spa services

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference centre (4736 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 300
  • Deep-pile carpet in room
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 250 per day
Cribs (infant beds) are available for PLN 250 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 80 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250 per day
  • Rollaway bed fee: PLN 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 734 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 19 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

ANDREA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but shame about the cleaning staff.
Really nice hotel, great location, modern and clean. Comdy beds, large bathroom and breakfast amazing. However our room was opposite the cleaners storage room at 7am each morning they were banging, shouting really loud and i had to out ans tell them to be quiet and they ignored me. On the day we left the cleaner came into our room at 9.30am tapping her watch because she wanted us out, so she could clean. Checkout was 10am. She was very rude.
Stayed 2 nights in Nov 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, spacious room. Mattress a little firm for my taste.
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
I stayed at this hotel twice on my solo journey. The staff was absolutely wonderful, the choices around the area are supurb! This was the best hotel to stay at for train access as it was across the courtyard. I will be back!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location very good food
Great hotel in very good location . Very modern and near the train station and old city . Perfect for a few days visiting krakow. Would highly recommend and breakfast also excellent
Stayed 2 nights in Nov 2024

8/10 Good

Wing Lun

Stayed 4 nights in Nov 2024

10/10 Excellent

Alphonse

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here as we pass through to Ukraine. It is always clean, quiet, comfortable, and the staff is accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Krystyna

Liked: Property conditions & facilities, room comfort
This hotel was absolutely wonderful, fabulous location, clean, modern, wonderful amenities and excellent staff/service
Stayed 4 nights in Oct 2024

8/10 Good

Mordechay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stop removing comforts and required items
Hotel continues to put weird policies in place vs guest comfort and convenience. 1. No soaps, sewing kits or other in rooms any more - all removed 2. Irons and boards are now in the basement meaning you need to trudge all your stuff around - used to be placed in the rooms which is helpful as a business traveler. Overall nice but going backwards
Stayed 3 nights in Oct 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had convenient location
Stayed 1 night in Oct 2024

10/10 Excellent

Alphonse

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to place for short stays in Krakow. It is easy to get to from the airport by train. Beautiful facility. Great staff and great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping and main train station. Staff spoke English and were accommodating. Very convenient walk to old town
Stayed 5 nights in Oct 2024

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We def recommend this hotel and will stay there in the future.
Stayed 2 nights in Oct 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect holiday....room upgrade was totally appreciated and like always parking was easy and convenient...breakfast was amazing....location could not be better...thank you for afain and again an amazing deal 😀
Stayed 2 nights in Sep 2024

6/10 Okay

Sergio, Adderbury

Travelled with partner
Liked: Cleanliness, staff & service
The location,service and decor was excellent! The breakfast was great and there was ample to choose from. However, having stayed at the Vienna house in Berlin earlier this year( which was amazing), the Krakow one was underwhelming especially the spa which was pretty basic and sauna struggled to work the one day.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel. Nice restaurant for breakfast and great hotel bar serving great cocktails, really cheap. I was upgraded on arrival to a suite which was lovely. Brilliant location to get to the main square and shopping mall. The only negative was the air conditioning and the gym. The room was just too warm, even though there were 2 AC units in my suite, they literally blew out nothing. The gym was a tiny room, with 4 pieces of cardio (one of which was out of order) and a few free weights, plus it was really warm in there. As a big gym user, sadly this would put me off staying here again, everything else about this hotel I loved. Friendly staff too.
Stayed 2 nights in Sep 2024

10/10 Excellent

SIEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and clean. Breakfast was excellent too. The property is conveniently located just next to a shopping mall and Krakow Glowny train station.
Stayed 2 nights in Sep 2024

8/10 Good

Rhodora Marie, Overland Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Wael

Stayed 1 night in Aug 2024