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Smile Hotel USJ

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel USJ

Exterior
Exterior
Family Room
Reception
Family Room | Bathroom

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
21, Jalan USJ Sentral 3, Subang Jaya, Selangor, 47610
  • Taylor's College
    5 min drive
  • USJ Giant Food Unlimited
    2 min walk
  • SS 15
    5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    20 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 15 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

Basic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Room

Romantic Room

Romantic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception

Sun Inns Hotel Subang

Free WiFi
Air conditioning
Parking available
Laundry
2.5 out of 5, (4)
The price is NZ$40
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Sun Inns Hotel Subang

About the area

Subang Jaya

Located in Subang Jaya, Smile Hotel USJ is within a 15-minute drive of Sunway Pyramid Mall and University of Malaya. .This hotel is 9.3 mi (15 km) from Mid Valley Megamall and 14.3 mi (23 km) from Berjaya Times Square.

What's nearby

  • Sunway Pyramid Mall - 6 min drive
  • Sunway University - 6 min drive
  • Sunway Pyramid Convention Centre - 6 min drive
  • Sunway Lagoon Theme Park - 7 min drive
  • Paradigm Mall - 9 min drive

Getting around

  • SS 15 - 5 min drive
  • USJ 21 Station - 5 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 20 min drive

Restaurants

  • ‪USJ Giant Food Unlimited - ‬2 min walk
  • ‪Rasa Village Food Court - ‬6 min walk
  • ‪KFC - ‬10 min walk
  • ‪Food Unlimited - ‬2 min walk
  • ‪Coffee & Toast - ‬10 min walk

About this property

Smile Hotel USJ

Hotel in Subang Jaya with free parking
Smile Hotel USJ offers 36 air-conditioned accommodations with safes and complimentary bottled water. LED televisions are featured in guestrooms.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Subang Jaya hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 36 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Room service available

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 20.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Smile Hotel Subang USJ
Smile Hotel USJ
Smile Subang USJ
Smile USJ
Smile Hotel USJ Subang Jaya
Smile USJ Subang Jaya
Smile Hotel USJ Hotel
Smile Hotel USJ Subang Jaya
Smile Hotel USJ Hotel Subang Jaya

Smile Hotel USJ Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 38 reviews" "
Rating 8 - Good. 19 out of 38 reviews" "
Rating 6 - Okay. 8 out of 38 reviews" "
Rating 4 - Poor. 3 out of 38 reviews" "
Rating 2 - Terrible. 5 out of 38 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

CHEE

Stayed 1 night in Jul 2024

10/10 Excellent

Lip Fong

Good
Stayed 1 night in Jun 2023

4/10 Poor

Chern Hau

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We change room 3 times, first time is because of the cooking smell, second time is the power cannot on, third time is the aircon got water came out and have cockroach on the floor..really bad impression on this hotel
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2019

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stay away!
This hotel was quite the experience. Our initial impressions of the small room were OK we can deal with it but over our stay of 4 nights, they didn't fail to make it worse. Our sheets and towels weren't clean to begin with and the room service gives you new sheets and towels that are stained as well. Don't plan on making any coffee/tea since they don't provide a kettle. We had to ask for toilet paper and it came half a day later when we were out, and they just put the toilet paper roll on the bed, didn't change it in the holder, not to mention the toilet leaks constantly. On our second day we came back and our room access was cut off for some reason and once we got back into our room, we noted that they hadn't cleaned anything even though we requested it. We came back at 5pm and it still wasn't cleaned so we had to go to the front desk to ask them to clean it while we left for dinner. Although the rooms are labelled non-smoking, you definitely smell smoke when you come into the building and sometimes when you walk on the floors. Also, wifi access randomly fails and the password on the information card in the room is incorrect, look for it on your room card. Don't pay for a city view, the window is literally a foot wide! The "smile" part of this hotel is non-existent. There is someone that sits at the front desk but you can't see them. They never say hello or anything! I don't have enough characters to finish my rant!
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Bed bug
Overall OK. But the bed got big. Cannot sleep whole night
Stayed 1 night in Jul 2019

6/10 Okay

Bradley

Liked: Cleanliness
Smile! There's a Great Country Bar Next Door
For what you pay, Smile Hotel is decent. It's a bit ghetto, though - neon flashing hotel sign, located down an industrial/business ally type street, stinky cigarette smell in lobby and rooms, and small cramped rooms. The staff is not too friendly (my hunch is that they have to deal with a lot of lowbrow types and thus have their guard up) but they are helpful. The first night I was awoken by some fighting (domestic violence) in another room but after complaining at the front desk and the hotel attendant confronting the couple, it stopped. The best thing about Smile Hotel is not anything to do with the hotel itself but this quaint little local country bar that's right across the street. It's a great place to grab a good meal, a few beers, and play a game of pool (snooker). The staff at the country bar are extremely friendly and make up for what's missing at Smile Hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Quiet place and room
Basic room with necessary items provided. But there was small roaches running around in the toilet.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced for the service provided
Toilet was dirty, towels yellowish. Only advantage is easy to find parking at night. Night time very few eateries by walking distance
Stayed 1 night in Nov 2018

8/10 Good

Finaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is near many shops, so it is easy for us to find food and beverages.
Stayed 1 night in Nov 2018

6/10 Okay

Naresh

Liked: Cleanliness, room comfort
Disliked: Staff & service
When I booked I requested for a dressing table but there didn’t put it.
Stayed 1 night in Jul 2018

6/10 Okay

Chee

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and comfartable
Room big, comfartable for family.. Overall good i give 4****
Stayed 1 night in Jan 2018

6/10 Okay

David, Singapore

Liked: Staff & service, room comfort
Nice and clean hotel at a convenient location
I have stayed in this hotel more than once. I find the price rather affordable at Smile Hotel. The rooms and toilets are quite clean and the hotel's location is conveniently located close to many malls and amenities with some even within walking distance.
Stayed 2 nights in Jan 2018

8/10 Good

JJ, Penang

Liked: Cleanliness, staff & service, room comfort
Good budget Hotel
Everything is fine for overnight. Some detail can be improved such as use air perfume in the room and lobby, improve lighting at the reception. My room has 4 pillow however one of them has little small black spot .
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Photos look larger than it is, really tiny.
Really small compared to what is pictured. Nothing great, just enough for one night stay. Cannot access Wi-Fi.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Misleading Statements
They told me 24 hours check in but I could not checked in at arrival time and charge me extra amount. And very small room as well.

8/10 Good

Edward Yeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smile Hotel
Consider quite clean and quiet during the weekends

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Booked this hotel on last-minute-basis. A great choice of hotel compared to those hotels opposite of Sunway Pyramid, as over opposite of Sunway Pyramid, there are clubs and pubs which are noisy and not suitable for family stay or for girls. Around Smile Hotel, it's pretty okay, clean and not too noisy, especially during the night

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
budget style stay
room was clean and facilities are in working condition good for a night or few night stay for simple bed and bath. budget style hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Poh Chuan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
The location is convenient but the room is terrible. The bed is noisy and feel it is collapsing. The room is fUllman of smoking smell and practically no service at all. I don't think i will ever stay there again .