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Rusutsu Resort Hotel & Convention

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rusutsu Resort Hotel & Convention

Exterior
Indoor pool
Exterior
Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)
Daily buffet breakfast (JPY 3300 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
13, Izumikawa, Rusutsu, Hokkaido, 048-1711
  • Rusutsu Resort
    5 min walk
  • Road Station Makkari Flower Center
    12 min drive
  • Lake Toya
    19 min drive

Room options

View all photos for Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

Twin Room with 1 Extra bed, Non Smoking, North & South Wing

  • 33 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Junior Suite, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi

Junior Suite, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • Sleeps 6
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

In-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 3 People, North Wing)

  • 66 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room, Non Smoking, For 1 Person, North & South Wing

In-room safe, free WiFi

Twin Room, Non Smoking, For 1 Person, North & South Wing

  • 33 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, North & South Wing

In-room safe, free WiFi

Twin Room, Non Smoking, North & South Wing

  • 33 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking, For 2 People, North & South Wing

Japanese Style Room, Non Smoking, For 2 People, North & South Wing

Japanese Style Room, Non Smoking, For 2 People, North & South Wing

  • 33 sq m
  • Sleeps 4
  • 2 Twin Futons

View all photos for Japanese Style Room, Non Smoking, For 3 People, North & South Wing

In-room safe, free WiFi

Japanese Style Room, Non Smoking, For 3 People, North & South Wing

  • 33 sq m
  • Sleeps 6
  • 3 Twin Futons

View all photos for Japanese Style Room, Non Smoking, For 4 People, North & South Wing

In-room safe, free WiFi

Japanese Style Room, Non Smoking, For 4 People, North & South Wing

  • 33 sq m
  • Sleeps 7
  • 4 Twin Futons

View all photos for Triple Room with 1 Extra bed, Non Smoking, North & South Wing

In-room safe, free WiFi

Triple Room with 1 Extra bed, Non Smoking, North & South Wing

  • 33 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Kids Friendly Room, Non Smoking (for 3 People, South Wing)

In-room safe, free WiFi

Kids Friendly Room, Non Smoking (for 3 People, South Wing)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, Non Smoking (for 2 People, North Wing)

In-room safe, free WiFi

Junior Suite, Non Smoking (for 2 People, North Wing)

  • 66 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

In-room safe, free WiFi

Junior Suite Mountain Side, Non Smoking (for 4 People, North Wing)

  • 66 sq m
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, Non Smoking (for 4 People,North Wing)

In-room safe, free WiFi

Junior Suite, Non Smoking (for 4 People,North Wing)

  • 66 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Kids Friendly Room, Non Smoking (for 2 People, South Wing)

In-room safe, free WiFi

Kids Friendly Room, Non Smoking (for 2 People, South Wing)

  • 33 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

Wellness Room Suite with Sauna, Non Smoking (for 2 People, North Wing)

  • 66.00 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Exterior
The Westin Rusutsu Resort
Spa
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (309)
The price is NZ$467
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Westin Rusutsu Resort

About the area

Rusutsu

Located in Rusutsu, Rusutsu Resort Hotel & Convention is in a regional park, a 1-minute drive from Rusutsu Resort and 12 minutes from Road Station Makkari Flower Center. .This family-friendly hotel is 6.5 mi (10.5 km) from Makkarigawa Kasenkoen and 7.5 mi (12.1 km) from Lily Park.

What's nearby

  • Rusutsu Resort - 5 min walk - 0.5 km
  • Fukidashi Park - 17 min drive - 18.9 km
  • Lake Toya - 19 min drive - 18.9 km
  • Mount Yotei - 20 min drive - 15.9 km
  • Niseko Mountain Resort Grand Hirafu - 36 min drive - 30.6 km

Getting around

  • Niseko Station - 27 min drive
  • New Chitose Intl. Airport (CTS) - 90 min drive

Restaurants

  • ‪クラブラウンジ - ‬5 min walk
  • ‪Oktober Fest - ‬7 min walk
  • ‪ルスツピザドゥ - ‬2 min drive
  • カフェテリア スティームボード
  • ‪郷の駅 ホッときもべつ - ‬7 min drive

About this property

Rusutsu Resort Hotel & Convention

Family-friendly slopeside fun with a lazy river
Rusutsu Resort Hotel & Convention offers 500 accommodations with safes and slippers. 32-inch flat-screen televisions come with satellite channels and smart speakers.

Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access.

Hot springs and 9 outdoor tennis courts are featured at the hotel. In addition to an indoor pool, other recreational amenities include a lazy river, a waterslide, and ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). There are hot springs open between 2:00 PM and midnight.
Make yourself at home in one of the 500 guestrooms featuring refrigerators and flat-screen televisions. Satellite programming and smart speakers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones and safes.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features hot springs and outdoor tennis courts. This hotel also features babysitting (surcharge), an arcade/game room, and ski storage.
Grab a bite to eat at Belle Vue, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Rusutsu? This hotel has 904 square feet (84 square meters) of space consisting of conference space and 11 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Belle Vue - This restaurant serves dinner only.
Oktober Fest - This buffet restaurant serves breakfast and dinner. Open select days.
Kakashi - This gastropub specializes in local cuisine and serves dinner only. Open select days.
Sekkatei - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Open select days.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 8:30 AM to 4:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 3300 for adults and JPY 2310 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • Belle Vue
  • Oktober Fest
  • Kakashi
  • Sekkatei

Things to do

  • 9 outdoor tennis courts
  • Arcade/games room
  • Bike rentals
  • Golf
  • Horse riding/hire
  • Hot springs
  • Indoor pool
  • Mountain biking
  • Playground
  • Rock climbing
  • Shopping
  • Sledging
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Golf clubhouse
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski storage

Business services

  • Conference space (904 square feet)
  • Meeting rooms - 11

Outdoors

  • BBQ grill(s)
  • Garden

Spa

  • Hot springs
  • Hot springs open from 2:00 PM to midnight
  • Hot springs water temperature (Celsius) - 41
  • Indoor public bath (no minerals)
  • Outdoor mineral hot springs (onsen)

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels
  • Smart speaker

Food and drink

  • Fridge

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between April 1 and April 26.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children
  • Airport shuttle fee: JPY 4500 per person (one-way)
  • Airport shuttle fee per child: JPY 4500 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 2 PM to 5:00 PM
Hot springs access available from 2:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rusutsu Resort
Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Mura
Rusutsu Hotel Convention
Resort Hotel Convention
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Rusutsu Resort Hotel & Convention Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 284 reviews" "
Rating 8 - Good. 110 out of 284 reviews" "
Rating 6 - Okay. 36 out of 284 reviews" "
Rating 4 - Poor. 10 out of 284 reviews" "
Rating 2 - Terrible. 2 out of 284 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Jun 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic resort with everything to keep you entertained. Unfortunately, there was a fire in our building and we had to evacuate. The hotel relocated us 5 hours later, but it ruined most of our stay that day.

8/10 Good

Aubrey

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

KIN MING

Liked: Amenities
Friendly and helpful
Stayed 6 nights in Mar 2024

8/10 Good

Ward

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location at the base of West Mt. Thats what you're really paying for. Otherwise, like other snow resorts, you're paying inflated dining prices. Dining options are limited to certain times. Facilities are mostly nice, however, it could be done up to freshen up the resort. Staff are helpful when approached. Most speak enough english to get you by.
Stayed 4 nights in Feb 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and worth the money
The Onsen was very nice, and there were lots of good and affordable food options. The staff wasn't very helpful in getting a taxi and we basically had to do it on our own. At first I was skeptical of the ski locker system, but it actually worked out well. We'd like to return.
Stayed 5 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski-in walk-out. Very large onsen
Stayed 2 nights in Feb 2024

6/10 Okay

Agnes

Travelled with family
Liked: Staff & service
Disliked: Amenities
There should be more fast food shops that open till 8pm
Stayed 3 nights in Dec 2023

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic location and many options for dining after a day skiing, but the hotel feels a bit antiquated and in need of renovation.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well equipped ski resort. Food are not bad, price is ok with the current exchange rate. Staffs are generally friendly. But it doesn’t allow non ski school beginner to use the magic carpet close to north building. A little bit inconvenient.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Wei-Kai Victor

Liked: Cleanliness, staff & service, property conditions & facilities
No regrets.this is the pace ti be. Great place and easy to the slopes. Must stay here again
Stayed 3 nights in Jan 2024

10/10 Excellent

Miho, Rockville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Allan

Liked: Cleanliness
Great place for family. Very limited eating places so please make your reservations ahead of time.
Stayed 2 nights in Dec 2023

6/10 Okay

jiaming

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms are old and amenities dated. Staff services were good.
Stayed 3 nights in Dec 2023

4/10 Poor

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Xiang

Stayed 4 nights in Dec 2023

10/10 Excellent

Chai Gek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose this hotel because the ski slope is just outside of the hotel. Third time staying in this hotel. Most restaurants close early so need to plan your activities well.
Stayed 2 nights in Dec 2023

8/10 Good

Rong

Stayed 5 nights in Dec 2023

10/10 Excellent

Ngoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Nana

Stayed 3 nights in Oct 2023