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The hotel was lovely and the staff were amazing and friendly! Highly recommend!

The staff was fabulous. They all made sure our stay was wonderful. The hotel had some repairs being done however it did not interfere with our stay. We had a wonderful time.

Friendliness and helpfulness of the staff was amazing.

We spent one night at this hotel before the safari trip. We were given a better room. Overall impression very positive.

I didn’t expect much from this place before I booked it but I was completely surprised after the first day. The property was right on the beach and the staff was great and friendly. The only slight problem was the wifi connection. It was slow at times. I would recommend this place to anyone considering staying on Nyali beach.

My wife and I, along with our 10-month-old baby, had the pleasure of staying at Southern Palms in Mombasa in September 2024, and it was an absolutely delightful experience. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. We were made to feel right at home from the moment we arrived. The food at the resort was nothing short of amazing – we truly could spend the entire day indulging in the variety of delicious offerings. We would like to acknowledge the incredible staff who made our stay extra special: - John (porter) for his cheerful welcome and helpful nature. - Walter in the buffet restaurant, who went above and beyond to ensure our baby was comfortable and happy during meal times. - Rodgers for his friendly greetings every evening at dinner. - Winnie for taking the time to play with our baby and keeping him entertained, adding a personal touch to every meal. - Defence, whom we have a special thanks for. She made sure all of our baby’s meals were prepared exactly as needed with fresh ingredients, showing genuine care for his well-being. - Elias for his warm hospitality at the restaurant. - Katherine for her bubbly personality and always having fresh fruit ready for our baby. - Sande from housekeeping, who was incredibly attentive and made sure we had everything we needed for a comfortable stay. - Benjamin for helping us with beach beds and providing such friendly service