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CityBlue Creekside Hotel & Suites, Mombasa

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CityBlue Creekside Hotel & Suites, Mombasa

Outdoor pool, pool loungers
Front of property
Twin Room, Garden View
Balcony
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Nyali Road, Tudor Creek, Mombasa, Coast, 82386
  • Mombasa Marine National Park
    3 min drive
  • Sikh Temple
    4 min drive
  • Mombasa Island
    4 min drive
  • Mombasa (MBA-Moi Intl.)
    20 min drive

Room options

View all photos for Deluxe Room, Creek View

Deluxe Room, Creek View | Water view

Deluxe Room, Creek View

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (with Garden View)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (with Garden View)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View

Twin Room, Garden View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Mombasa

With a stay at CityBlue Creekside Hotel & Suites, Mombasa in Mombasa, you'll be within a 5-minute drive of Mombasa Marine National Park and Mamba Village. .This family-friendly hotel is 2.9 mi (4.7 km) from Wild Waters and 2.9 mi (4.7 km) from Haller Park.

What's nearby

  • Mombasa Marine National Park - 3 min drive - 2.5 km
  • Mamba Village - 4 min drive - 4.3 km
  • Wild Waters - 5 min drive - 4.8 km
  • Fort Jesus - 6 min drive - 5.3 km
  • Nyali Beach - 15 min drive - 6.0 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 20 min drive

Restaurants

  • ‪Mackinon Market (Markiti) - ‬3 min drive
  • ‪Rozinaz Restaurant - ‬19 min walk
  • ‪Capt Andy Marina - ‬13 min walk
  • ‪Mubins Cafe - ‬3 min drive
  • ‪Tamarind Mombasa - ‬2 min drive

About this property

CityBlue Creekside Hotel & Suites, Mombasa

Family-friendly hotel with 2 restaurants and a 24-hour fitness center
CityBlue Creekside Hotel & Suites, Mombasa offers 100 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Plasma televisions come with premium cable channels and pay movies.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 12 per person
  • 2 restaurants
  • 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

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CityBlue Creekside Hotel & Suites, Mombasa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 52 out of 139 reviews" "
Rating 8 - Good. 45 out of 139 reviews" "
Rating 6 - Okay. 21 out of 139 reviews" "
Rating 4 - Poor. 12 out of 139 reviews" "
Rating 2 - Terrible. 9 out of 139 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tehetna

Travelled with group
Liked: Staff & service
I had a good 3 day stay at the hotel. The staff were really nice and very helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
What we liked most about the property was its polite & courteous staff. Specifically, a young lady we met named Maggie. She was the first smile that greeted us as we entered the pool bar area. She was so kind & sweet. Maggie gave us wonderful ideas on things to do, places to go while visiting Mombasa. Her hospitality will be remembered by these Americans! The property is also very clean & the rooms are huge with great amenities.
Stayed 2 nights in Jul 2024

10/10 Excellent

COLLINS

Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live well in Monbasa
Very nice hotel. Best one I have stayed in in Mombasa. Friendly staff and a good cabana outside with good food
Stayed 2 nights in Jun 2024

8/10 Good

Ahmed Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really awesome staying there with great view
Stayed 10 nights in Jun 2024

8/10 Good

steven

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Service bad
Stayed 5 nights in Jun 2024

2/10 Terrible

Harsha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 10 pm after long flight and offered fresh mango juice at front desk which was thirst crunching. After this the horrible experience started when we taken to the room. Next to the room there was you g kids party going on and therefore requested for quieter room as we wanted to have shower and go to bed. After unpacking we found that there was no hot water to have shower which apparently the staff at the front desk was aware but despite we were taken to the room. After reporting the water issue we were asked to move third time. We were told tired to move so told them if we could just have shower in another room instead of moving. That was denied so we stayed in the room and went to bed. When we were sleep the phone rang and it was front desk asking us if we could move. We replied to the caller that we will talk in the morning and which we did to the staff. The manager was not available, the staff tried to contact but he would not answer. The staff gave us the contact card to which he was emailed. So far has not received any response back. We had paid at the time of booking with Expedia.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Jul 2024

6/10 Okay

Janielle

Travelled with partner
Liked: Staff & service
The hotel is located between Old Town and Nyali which is quite convenient. The room furnishings and ambience is lovely. The only complaint would be the noisy loud bar music coming from the pool bar until late hours and the pillows that are not very comfortable.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Jun 2024

10/10 Excellent

Josephus

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this property. I would recommend you stay here when you visit
Stayed 1 night in May 2024

10/10 Excellent

HCC

Stayed 4 nights in Apr 2024

8/10 Good

F

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Shamshudin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Brenda

Stayed 3 nights in Apr 2024

4/10 Poor

Marvin

Disliked: Property conditions & facilities
No water on nigh, no hot water next 2 days. Breakfast wasn’t great, the one other meal eaten there was “alright” The staff are very generous and friendly and should find jobs at a better property
Stayed 5 nights in Apr 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property overlooking Tudor Creek. Wonderful facilities. Friendly staff. A lovely pool. Very safe.
Stayed 25 nights in Mar 2024

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Best customer service experience so far, Fatma, you’re the best 🙌
Stayed 1 night in Apr 2024

6/10 Okay

SIMON, NAIROBI

Business traveller
Nice place next to highway. The noise from traffic can be high if you get the room in the block facing the highway.
Stayed 1 night in Feb 2024

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and I loved the ambiance. The staff at the reception was amazing
Stayed 1 night in Feb 2024

10/10 Excellent

ugas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have well trained employees wow
Stayed 4 nights in Jan 2024

2/10 Terrible

Mohamed, Pembroke

Disliked: Cleanliness, staff & service, property conditions & facilities
I was over charged and never stayed in the room I paid for . I would never use Expedia again to book anything as you don’t do your homework about properties as they don’t know how to treat their customer.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ugas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am in wheelchair ♿️ and they really treats me like a King the employees and their managers are fantastic. One guy his name was Douglas was really good.
Stayed 1 night in Jan 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024