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Suiran, A Luxury Collection Hotel, Kyoto

5.0 star property

Photo gallery for Suiran, A Luxury Collection Hotel, Kyoto

Down duvets, minibar, in-room safe, free cots/infant beds
Breakfast, lunch, dinner served; international cuisine
Property grounds
Presidential Suite, 1 Bedroom, Non Smoking, Balcony
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Spa
  • Laundry
  • Air conditioning
  • Parking available

Explore the area

Map
Saga-tenryuji, Ukyo-ku, 12 Susukinobaba-cho, Kyoto, Kyoto, 616-8385
  • Togetsukyo Bridge
    â€Ș6 min walk‬
  • Arashiyama Bamboo Grove
    â€Ș10 min walk‬
  • Arashiyama Monkey Park Iwatayama
    â€Ș10 min walk‬
  • Osaka (ITM-Itami)
    â€Ș60 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU)

Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU) | Living room

Executive Suite, 1 Bedroom, Non Smoking (AKATOKITSUYU)

  • 63 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Room, Multiple Beds, Non Smoking (Kyotsukikoto)

Room, Multiple Beds, Non Smoking (Kyotsukikoto)

  • 65 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Garden View

Suite, 1 Bedroom, Non Smoking, Garden View | Living room

Suite, 1 Bedroom, Non Smoking, Garden View

  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking (TOGETSU)

Executive Suite, 1 Bedroom, Non Smoking (TOGETSU) | Living room

Executive Suite, 1 Bedroom, Non Smoking (TOGETSU)

  • 60 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Balcony (View)

Room, 2 Single Beds, Non Smoking, Balcony (View)

Room, 2 Single Beds, Non Smoking, Balcony (View)

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed, Non Smoking (SHIROSUMIRE, Arashiyama view)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Garden View (YUZUNOHA)

Room, 2 Single Beds, Non Smoking, Garden View (YUZUNOHA)

Room, 2 Single Beds, Non Smoking, Garden View (YUZUNOHA)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Living room

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 100 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (YUZUNOHA)

Down duvets, minibar, in-room safe, free cots/infant beds

Room, 1 King Bed, Non Smoking, Garden View (YUZUNOHA)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking (View)

Room, 2 Single Beds, Non Smoking (View)

Room, 2 Single Beds, Non Smoking (View)

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Kyoto

Located in Kyoto (Arashiyama), Suiran, A Luxury Collection Hotel, Kyoto is within a 10-minute walk of Togetsukyo Bridge and Tenryu-ji Temple. .This luxury hotel is 0.5 mi (0.7 km) from Arashiyama Monkey Park Iwatayama and 0.8 mi (1.3 km) from Arashiyama Bamboo Grove.

What's nearby

  • Arashiyama Onsen - 1 min walk - 0.0 km
  • Togetsukyo Bridge - 6 min walk - 0.6 km
  • Tenryu-ji Temple - 6 min walk - 0.6 km
  • Arashiyama Bamboo Grove - 10 min walk - 0.8 km
  • Arashiyama Monkey Park Iwatayama - 10 min walk - 0.9 km

Getting around

  • Arashiyama Station - 7 min walk
  • Torokko Arashiyama Station - 10 min walk
  • Kansai Intl. Airport (KIX) - 104 min drive

Restaurants

  • â€Șć”ć±±ă‚ˆă—ă‚€ă‚‰ - ‬4 min walk
  • â€ȘArabica Arashiyama - ‬4 min walk
  • â€ȘOBU CAFE - ‬7 min walk
  • â€ȘäșŹçż ć” - ‬2 min walk
  • â€Șパンべスă‚čăƒ—ăƒŹăƒƒă‚œăšć”ć±±ćș­ćœ’ - ‬3 min walk

About this property

Suiran, A Luxury Collection Hotel, Kyoto

Boardwalk/promenade hotel with a full-service spa and a 24-hour fitness center
Suiran, A Luxury Collection Hotel, Kyoto offers 39 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished lanais. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and toilets with an electronic bidet.

This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. In-room massages, hair dryers, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature shared men and women areas. There are 2 hot springs open between 6:00 AM and 11:00 PM.

Make yourself at home in one of the 39 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished lanais. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by KyoSuiran, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
KyoSuiran - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Cafe Hassui - This café serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Parking on site (JPY 2,200 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 6,500 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Hassui
  • KyoSuiran

Things to do

  • 2 hot springs
  • 24-hour gym
  • Full-service spa

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 2 hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 42 ÂșC
  • In-room massages
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor mineral hot springs (onsen)
  • Shared men and women areas
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 8855.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 6500 per person
  • Self parking fee: JPY 2200 per night
  • Rollaway bed fee: JPY 8855.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Suiran Luxury Collection Hotel Kyoto
Suiran Luxury Collection Hotel
Suiran Luxury Collection Kyoto
Suiran Luxury Collection
Suiran, A Luxury Collection Hotel, Kyoto Hotel
Suiran, A Luxury Collection Hotel, Kyoto Kyoto
Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto

Suiran, A Luxury Collection Hotel, Kyoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 152 reviews
Rating 8 - Good. 28 out of 152 reviews
Rating 6 - Okay. 12 out of 152 reviews
Rating 4 - Poor. 6 out of 152 reviews
Rating 2 - Terrible. 3 out of 152 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

YONGLING, West Vancouver

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Chi Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel. What I love the most is the private onsen in the room. It's in a semi-open space (not in the room, but under a roof kind of in the back balcony). The private onsen refills itself, and temperature regulated. It was amazing. Beautiful scenery, excellent staff, exceptional breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with family
Very beautiful hotel, staff was friendly, but wished they explained the amenities around the hotel. I had to figure it out myself by looking at other people’s reviews. Beverages at the mini bar fridge are not cold, wish it was colder, the drinks were lukewarm. I arrived earlier than check in time so decided to go to the cafe to grab a coffee, some staff said “no” and another said “yes, I can come in.” Super confusing and then it took forever for the waitress and the ordered coffee to arrive. The onsen in the room was amazing though.
Stayed 2 nights in May 2024

10/10 Excellent

Angel

Travelled with family
Liked: Amenities
Everything was amazing about this place. It is one of the most memorable places for my daughter and I with strongly recommended and it’s definitely a place you must see and vacation.
Stayed 1 night in Jun 2024

8/10 Good

Myong

Liked: Cleanliness, property conditions & facilities, room comfort
Hot spring tub makes this a great hotel
The hot spring hot tub is the best part of the hotel! Overall hotel is fine- nothing special for the price but for the personal hot spring tub, which was amazing. Food was ok, service was as expected. It’s no where close to downtown Kyoto but so many amazing sights to see around the hotel. If you want quiet - this is the place.
Stayed 4 nights in May 2024

6/10 Okay

Jesse

Travelled with group
Liked: Cleanliness, staff & service
Staff and service great! A little overpriced for the rooms and unless you can book the special rooms the pictures can be deceiving! We were definitely not wowed by our room! Onsens were okay but nothing to brag about! And you have to pay extra to use the onsens 
 dinner at restaurants was great quality but overpriced! The reviews all show it to be very luxurious but it’s just a normal hotel
.staff was very helpful and accommodating but the area is quite boring!
Stayed 2 nights in Feb 2024

2/10 Terrible

Jiri, hollywood

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not a 5* Hotel. Outdated rooms, Terrible or nonexistent Facilities. Restaurant closes at 10pm. No bar opened. Personal unable to understand basic English. Everywhere else in Japan, hotel personnel speaks very good English , at least in 5* Hotels. They kept changing temperature in the suite from 25C to 19C so the room after returning from 34degrees summer heat outside felt like freezer. Stay somewhere else. It feels more like dead property with end near. Personal was trying, but without training and basic English is hard to help.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hiro

Stayed 2 nights in Mar 2023

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Renate, malibu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice area, nice property. Food was terrible, service was ok but not the best.
Stayed 4 nights in Mar 2023

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like valued guests in the property. Staff are available before the trip and during the trip for any requests, even if last minute.

10/10 Excellent

Zhengyuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, quite location.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
The view of the mountains and the Katsura River was worth the price of admission.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful room and food, upgraded room to room with its own hot spring. Amazing gardens.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
A lovely property and amazing service. They go above and beyond.
Stayed 1 night in Oct 2019

6/10 Okay

Lina

Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous grounds but small and unimpressive rooms
Beautiful hotel and grounds but too expensive for what it is. The location is great and the grounds are beautiful, like a classic Japanese garden. But the rooms are WAY too expensive for what they are, which is quite small. The grounds of the hotel, breakfast area, tea room etc. could not be more stunning but once you are in the room itself it is very small and ordinary, not particularly luxurious and not enough value for what we paid. It is located in a beautiful area on the outskirts of Kyoto however, right on the river. You can have coffee in the morning or tea/champagne/sake in their team room and watch the boats on the river. UNESCO heritage sites and the famous bamboo grove are both a short walk away.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful gardens and this temple was reconstructed into this luxury hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay (4rooms w private onsen in room)?was very enjoyable. Quality service byond our expectations. All staff were warm & friendly. Food was fantastic...worth the price paid for. Location - BEST! Highly recommended. We will definitely include Suiran in our next annual trip to Japan!
Stayed 2 nights in Feb 2019

8/10 Good

mr p c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very calm and comfortable but poor room service food and overpriced hotel compared with other 5* hotels
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the very best Arashiyama point. Best view of the river. Hotel room is big, clean, cosy and very good amenities. Onsen is good and private. Breakfast is superb. Staffs are very nice.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018