Located in La Chapelle-d'Abondance, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) is on the boardwalk/promenade, within a 10-minute drive of Super Chatel Ski Lift and Forme d'O Aquatic Center. .This family-friendly hotel is 10.9 mi (17.6 km) from Tour and 20.2 mi (32.5 km) from Evian Casino.
What's nearby
Panthiaz Gondola - 14 min walk - 1.2 km
Super Chatel Ski Lift - 7 min drive - 6.0 km
Forme d'O Aquatic Center - 8 min drive - 6.4 km
Petit Chatel Ski Lift - 8 min drive - 6.5 km
Pre-la-Joux Ski Lift - 13 min drive - 10.6 km
Getting around
Troistorrents Station - 22 min drive
Geneva International Airport (GVA) - 70 min drive
Restaurants
Restaurant la Ripaille - 8 min drive
Avalanche Bar - 7 min drive
Restaurant la cheminee - 7 min drive
Wood Café - 7 min drive
Cornettes de Bise - 1 min walk
About this property
Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)
Family-friendly ski hotel with a full-service spa
Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) offers 34 accommodations with safes and bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Swedish massages, facials, and body treatments.
Make yourself at home in one of the 34 individually decorated guestrooms. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy French cuisine at Gentianettes, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, luggage storage, and laundry facilities. Limited parking is available onsite.
A complimentary manager's reception is offered each day.
Gentianettes - Overlooking the pool, this restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
La Barratte - This brasserie specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Bar de l'hôtel - Onsite bar. Happy hour is offered. Open daily.
Room service is available.
Languages
English, French
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Limited on-site parking
Electric car charging station on site
Free ski shuttle
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 24 for adults and EUR 15 for children
2 restaurants
1 poolside bar and 1 bar
Free daily reception
Room service available
Coffee/tea in a common area
Restaurants on site
Gentianettes
La Barratte
Bar de l'hôtel
Things to do
4 outdoor tennis courts
Arcade/games room
Cross-country skiing
Full-service spa
Indoor pool
Playground
Sauna
Seasonal outdoor pool
Shopping
Snowshoeing
A hot tub
Steam room
Tennis
Family friendly
Arcade/games room
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Library
Newspapers in reception
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Ski passes
Ski storage
Snow sports gear
Tour/ticket assistance
Business services
Business centre
A meeting room
Outdoors
Garden
Pool sunloungers
Pool umbrellas
Terrace
Spa
Body treatments
Facials
Massage - Swedish
Massage/treatment rooms
Treatment room
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Heating
Pillow menu
Premium bedding
Bathroom
Dressing gowns
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Food and drink
Electric kettle
Free tea bags/instant coffee
More
Desk
Desk chair
Free local calls
Free long-distance calls
Individually decorated
Iron/ironing board (on request)
Mobile key entry
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Renovations and closures
The property is closed between September 15 and December 15.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 24 for adults and EUR 15 for children
Pet fee: EUR 25 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Gentianettes Hôtels-Chalets Tradition
Gentianettes Hôtels-Chalets Tradition Hotel
Gentianettes Hôtels-Chalets Tradition La Chapelle-d'Abondance
Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.
Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.
Very nice hotel. Staff very helpful and pleasant. Can't comment on restaurants as we are both vegetarian and there wasn't really a great veggie offering. This is true of France in general so is not particularly a criticism of this hotel. From what we could see of the menus the other food did look good.
My one disappointment was the size of the room. It was clean and the shower/bathroom very good but for the sort of money charged I would not expect a cramped room. Fortunately I did not need to swing any cats. Everything else about the hotel, including the pool and saunas, was very good.
Le cadre de l’hôtel est juste magnifique !
Le staff de l’hôtel/restaurant est super gentil et toujours à l’écoute, je recommande vivement les gentianettes !
Certaines chambres sont refaite donc très agréable mais ce n'est pas le cas de toute.
Verified traveller
6/10 Okay
Corinne
31 Mar 2016
Liked: Cleanliness, staff & service
Bel Hotel au calme
Joli hôtel et personnel accueillant, la chambres triple est très petite avec peu de rangements, même pas d'endroit pour poser la valise. En revanche la salle de bain est top avec pour une fois un bon plan de travail et une étagère.
Nous avons mangé au restaurant qui nous a été présenté comme gastronomique, mais avons été déçus. 2h pour recevoir l'entrée et le plat, qui étaient "quelconques". Pas mauvais mais rien d'exceptionnel, bémol sur un nouveau plat : Brochette gambas-St jacques curry lait de coco, alors qu'il y avait une belle cuisson des produits, les accompagnements et sauces étaient tout simplement beaucoup trop sucrés et de fait le plat en était déséquilibré.
Nous avons bien profité de la piscine et du jacuzzi, malheureusement la météo n'a pas contribué à notre séjour.
En conclusion, et dans l'ensemble nous avons trouvé les prestations agréables mais trop chères.
Week-end très agréable. Hôtel restaurant très chaleureux, la Famille Trincaz et son personnel sympathique, commerçante et à votre écoute. Nous avons pris une heure de massage très agréable. Nous recommandons cet hôtel.
Fue una experiencia lindisima. Nos quedamos maravillados. Una espectacular vista a las montañas, el personal super maravilloso, realmente un sueño.
La habitacion pequeña pero acogedora. Nos toco la tematica de oso y a mis hijos les encanto.
Una muy buena idea de separa el wc de la ducha.
Super recomendable