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3.6 of 5 guest rating
Room type Options Nightly price Book
Superior Family Room, 1 King Bed & 1 Twin Bed
26 square metres
1 King Bed and 1 Twin Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Standard Room, 1 King Bed
23 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed
26 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 2 Single Beds
26 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room
23 square metres
3 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 1 Queen Bed
23 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room, 2 Single Beds
23 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 2 Queen Beds
26 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Hotel with a 24-hour front desk, steps from Melbourne Central

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Mercure Welcome Melbourne, you'll be centrally located in Melbourne, steps from Melbourne Central and within a 10-minute walk of Princess Theatre. This hotel is 0.7 mi (1.2 km) from Queen Victoria Market and 0.9 mi (1.4 km) from SEA LIFE Melbourne.

Make yourself at home in one of the 330 individually decorated guestrooms, featuring refrigerators and minibars. 46-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.

Enjoy local cuisine at The Louden Kitchen Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 330
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Internet access - wireless
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Water dispenser
  • Designer stores on site
  • Shopping centre on site
  • Vending machine
  • Covered parking
  • Secured parking
  • Distance from property (ft) 984
  • Distance from property (metres) 300
  • Lot Hours - 24 hours
  • Coin laundry nearby
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • No accessible shuttle
  • Front entrance ramp
  • Lift door width (inches) - 39
  • Lift door width (centimetres) - 99

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless

Languages spoken

  • English
  • French
  • Italian
  • Spanish
  • Russian
  • Korean
  • Indonesian
  • Thai
  • Vietnamese
  • Greek
  • Hindi
  • Maltese
  • Chinese (Mandarin)
  • Chinese (Cantonese)

Room Amenities

Mercure Welcome Melbourne offers 330 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 46-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

  • Room service (limited hours)
  • Free newspaper
  • Fridge
  • Minibar
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Cable TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size 46
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Netflix
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Electrical adaptors/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Raised toilet seat
  • Grab bar – Near toilet
  • Wardrobe
  • Toothbrush and toothpaste available on request
  • Change of towels: Every number of days 3
  • Change of towels (on request)
  • Change of bed sheets: Every number of days 3
  • Change of bed sheets (on request)
  • Desk chair
  • Meal delivery service available
  • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
  • High pile carpet in room
  • Toilet grab bar height (inches) - 31
  • Toilet grab bar height (centimetres) - 79
  • Raised toilet seat height (inches) - 18
  • Raised toilet seat height (centimetres) - 46

Where to Eat

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Soul Cafe - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Bicycle rentals nearby
  • Casino nearby
  • Health or beauty spa nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses solar energy.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Children stay free

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Renewable energy source - solar

Security system

Children stay free - maximum age 12

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Contactless check-out is available

Cashless transactions are available

Mobile key entry is not available

Property does not offer on-site COVID-19 testing

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Comprehensive recycling policy

Fees

Optional extras

  • Fee for to-go breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Covered self parking fee: AUD 24 per night
  • Nearby parking fee: AUD 24 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Melbourne Mercure
  • Melbourne Welcome
  • Melbourne Welcome Mercure
  • Mercure Melbourne
  • Mercure Welcome
  • Mercure Welcome Hotel
  • Mercure Welcome Hotel Melbourne
  • Mercure Welcome Melbourne
  • Welcome Mercure
  • Welcome Mercure Melbourne
  • Accor Welcome Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne
  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Melbourne Hotel
  • Mercure Welcome Melbourne Melbourne
  • Mercure Welcome Melbourne Hotel Melbourne

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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