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Arenal Paraíso Resort & Thermo Mineral Hot Springs

3.5 star property

Photo gallery for Arenal Paraíso Resort & Thermo Mineral Hot Springs

Outdoor pool, pool loungers
Superior Room
Hot springs
Couples treatment room(s), sauna, hot tub, hot springs/mineral springs
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
La Palma, La Fortuna, Alajuela, 21007
  • Los Lagos Hot Springs
    ‪2 min drive‬
  • Tabacon Hot Springs
    ‪5 min drive‬
  • Arenal Volcano
    ‪14 min drive‬
  • La Fortuna (FON-Arenal)
    ‪12 min drive‬

Room options

View all photos for Villa

Villa

Villa

  • 182 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room

Standard Room | Terrace/patio

Standard Room

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the area

La Fortuna

Located in La Fortuna, Arenal Paraíso Resort & Thermo Mineral Hot Springs is connected to the convention center, a 5-minute drive from Arenal Volcano National Park and 10 minutes from Lake Arenal. .This family-friendly lodge is 5.7 mi (9.2 km) from La Fortuna Waterfall and 6.3 mi (10.1 km) from Arenal Volcano.
View more Lodges in La FortunaOpens in a new window

What's nearby

  • Los Lagos Hot Springs - 2 min drive - 2.0 km
  • Baldi Hot Springs - 3 min drive - 2.8 km
  • Tabacon Hot Springs - 5 min drive - 4.2 km
  • La Fortuna Waterfall - 13 min drive - 9.3 km
  • Arenal Volcano - 14 min drive - 10.2 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 132 min drive

Restaurants

  • ‪Virgita Ristorante - ‬3 min drive
  • ‪Ginger Sushi - ‬9 min drive
  • ‪La Saca Restaurant - ‬5 min drive
  • ‪Agua Ardiente Pool Bar - ‬4 min drive
  • ‪Restaurante Ti-Cain - ‬19 min walk

About this property

Arenal Paraíso Resort & Thermo Mineral Hot Springs

Family-friendly lodge with 2 restaurants connected to the convention center in La Fortuna
Arenal Paraíso Resort & Thermo Mineral Hot Springs offers 118 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mayin Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub. There are hot springs on site.
Make yourself at home in one of the 118 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including hot springs, an outdoor pool, and a sauna. Additional features at this lodge include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Roxi Snack Bar, one of the lodge's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this lodge consist of a conference center and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Roxi Snack Bar - This poolside tapas bar specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Oscars Steak House - Overlooking the garden, this steakhouse specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Oscars Steak House
  • Roxi Snack Bar

Things to do

  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot springs
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ziplining

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Arenal Paraíso Resort & Thermo Mineral Hot Springs Lodge
Arenal Paraiso Hotel Resort And Spa
Arenal Paraíso Hotel Resort Fortuna
Arenal Paraíso Resort & Thermo Mineral Hot Springs La Fortuna
Arenal Paraíso Hotel Resort La Fortuna
Arenal Paraíso Hotel Resort

Arenal Paraíso Resort & Thermo Mineral Hot Springs Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 425 out of 1000 reviews
Rating 8 - Good. 329 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel with an amazing view of the volcano. Property is beautiful l, well maintained. Really liked the different hot spring pools with different temperatures. The wet bar was pretty nice. Liked better the breakfast than the lunch but very good food in general. Room looked old, specially the bathroom. They would need to take care of that. Overall a very nice hotel with friendly staff, good amenities, beautiful infrastructure and a great view of the volcano.
Stayed 2 nights in Jan 2025

10/10 Excellent

Youjie

Stayed 4 nights in Jan 2025

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception is supposed to be 24 hours but they don’t answer you if you call them on What’s app. The staff also doesn’t take into consideration noise complaints. The room next to us had a squeaky pipe sound that was happening for 2 days. I brought the issue up on What’s app but I got ignored. I had to go in person to the reception to talk about it. They still ignored me and didn’t take care of the issue. I didn’t sleep well for two nights because of this. The reception staff also said something to her coworker about me in Spanish while I was standing in front of her. I felt uncomfortable knowing that they are talking about me rudely.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leiming, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 3 days in December and spent most of our time exploring the surrounding area instead of utilizing the facilities. Overall it was a good value in a great location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hot springs
Stayed 1 night in Dec 2024

2/10 Terrible

Kara

Due to flight cancellations and delays we were physically unable to make it to the resort for our two night stay. Originally, when our flight was canceled and postponed to the next day, the resort agreed to refund our night upon checkout from our second night’s stay. However, when we were delayed yet again and unable to make it into a city until 4 AM the following morning, the resort refused to refund ANYTHING! Stuck in the United States with no way of getting there due to airline travel, they were unaccommodating and not sympathetic in the least. We intend to travel back to the area next winter but will most certainly pick somewhere else to stay. If you are traveling from outside the country and could possibly face travel delays, DO NOT BOOK HERE!
Stayed 2 nights in Dec 2024

10/10 Excellent

Manish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
views are amazing, facility is convenient with pool bar, hot springs, canopy etc
Stayed 3 nights in Jan 2025

10/10 Excellent

Kaitlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at arenal paraiso. It is right in the middle between fortuna and arenal, great location. For the price you cannot beat the property with hot springs, individual cabins and free breakfast. The restaurant is ok…but there are amazing food options convenient nearby.
Stayed 3 nights in Dec 2024

8/10 Good

Yelena

Travelled with family
Liked: Cleanliness, staff & service
Beautiful gardens and the view of the volcano
Stayed 4 nights in Dec 2024

10/10 Excellent

Fulvio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess was kind, amazing services, and also supporting restaurant staff
Stayed 2 nights in Dec 2024

8/10 Good

Narendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and nestled in the forest.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Deja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom and I had such a great stay at this property. Our room/cabin was clean and nice. We also loved the hot spring pools! Breakfast in the morning was also good.
Stayed 3 nights in Dec 2024

6/10 Okay

Melissa

Stayed 3 nights in Dec 2024

8/10 Good

Jajati

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed 3nights at Hotel Arenal Parasio resort and spa during Christmas holidays. Though property has excellent amenities like pools, bar, restaurants, and hots springs, the actual rooms are very old and dated. Many issues with room itself. Floors and bath rooms are stained and looks dirty due to lack of maintenances. Hot water in the room was a big issue many time you have to wait for several minutes to come and the water pressures was frustrating. The linens, towels and blankets were very cheap one. Many things were broken in the unit. But the rest of property common facilities were good. Restaurant was bit expensive but the pool bar was an amazing place to relax
Stayed 3 nights in Dec 2024

10/10 Excellent

Viruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, beautiful, helpful staff;
Stayed 2 nights in Dec 2024

4/10 Poor

Nina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are dated, grounds nice
The resort grounds are beautiful but the rooms are very dated. The buffet breakfast was not very good. It was hard to get spring towels. The air blew in the room but it was very humid.
Stayed 3 nights in Dec 2024

8/10 Good

Arvindkumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuniesky

Stayed 4 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Surendrasingh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff is terrible at customer service….They definitely need to improve; otherwise, customers will book this hotel only as a last option when other options are out.
Stayed 2 nights in Dec 2024

8/10 Good

Mizue

Liked: Staff & service, property conditions & facilities
Hot springs and the environment were good. But there was almost no outlets in the room. The bathroom was also outdated.
Stayed 1 night in Dec 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs
Stayed 1 night in Nov 2024