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Excellent location for the train station and buses. Staff very friendly and helpful. Good value.

The bathroom was a little dirty but the hotel was comfortable and walking distance from the airport

One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a hitch. The Bentley experience was lovely. Only minor complaints were the room smelt a bit musty, but I think the ventilation for the bathroom wasn't as strong as it needs to be. And there was a lot of noise from the room above when they had a shower at 6am on a Sunday - it sounded like water trickling into our room. But if I'm visiting again will definitely stay again. Highly recommended

Very good hotel, clean and modern. Excellent location if travelling by train and only 20 minute walk into the centre of town

The self check in was great with a late check in. Took 30 seconds

I was flying back to Spain next day reception very happy and helped me a lot Tryed to pay with my points but was two late so just paid I did not mi d just wanted to get to bed but my stay was perfect thank you.