Volcano Lodge Hotel & Thermal Experience

4.0 star property

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Game room
Hot springs
Aerial view
4 outdoor pools, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417
  • Arenal Natura Ecological Park
    ‪3 min walk‬
  • Go Adventure Park
    ‪6 min walk‬
  • Los Lagos Hot Springs
    ‪15 min walk‬
  • La Fortuna (FON-Arenal)
    ‪11 min drive‬

Room options

Junior Double Room, 1 King Bed

  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room (Thermal)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Thermal)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

La Fortuna

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in the mountains, within a 5-minute drive of Ecotermales Fortuna and Ecoglide Arenal Park. .This family-friendly lodge is 3 mi (4.9 km) from Tabacon Hot Springs and 3.1 mi (5 km) from Arenal Volcano National Park.

What's nearby

  • Los Lagos Hot Springs - 15 min walk - 1.3 km
  • Baldi Hot Springs - 2 min drive - 2.2 km
  • Ecotermales Fortuna - 4 min drive - 2.7 km
  • Tabacon Hot Springs - 5 min drive - 4.9 km
  • La Fortuna Waterfall - 13 min drive - 8.6 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • ‪Virgita Ristorante - ‬2 min drive
  • ‪Ginger Sushi - ‬10 min drive
  • ‪La Saca Restaurant - ‬18 min walk
  • ‪Agua Ardiente Pool Bar - ‬5 min drive
  • ‪Restaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Family-friendly lodge with 4 outdoor pools and free breakfast
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include rainfall showerheads and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 10:00 AM and 10:00 PM.
Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and hair dryers.
Dip into one of the 4 outdoor swimming pools or enjoy other recreational amenities including hot springs and a sauna. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the lodge's restaurant, Restaurante Sura, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Restaurante Sura - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Arenal Lobby Bar - This bar serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Restaurante Sura
  • Arenal Lobby Bar

Things to do

  • 4 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM to 10:00 PM
  • Hot springs water temperature (Celsius) - 40

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1009 reviews
Rating 8 - Good. 195 out of 1009 reviews
Rating 6 - Okay. 49 out of 1009 reviews
Rating 4 - Poor. 22 out of 1009 reviews
Rating 2 - Terrible. 12 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Stayed 3 nights in Nov 2024

8/10 Good

Dewi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never saw the volcano :-(
Omg it was wet! Rainforest right?! Never saw the volcano in 2 days. Gutted - late Nov. Room great. Thermal pools nicely done. Dinner very disappointing - tough steak and limp asparagus and not cheap. Breakfast varied. Informal - people in towels by/in open restaurant. Staff v nice. Grounds fab.
Stayed 2 nights in Nov 2024

6/10 Okay

Kurt, Miami

Travelled with family
Liked: Cleanliness, staff & service
Staff very friendly! Rooms and amenities very rudimentary. It is ok but not great etc.
Stayed 4 nights in Nov 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and a lovely private thermal tub. Great food. I highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and loved it! The hot springs were incredible - there was so many hot springs for use, along with a sauce, pool, and outdoor showers. We absolutely loved the experience at the hotel, as well as the dinner at the on-site restaurant. We booked a room with a personal hot spring and barely used it because it was too hot the available ones for all guests were so amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Nov 2024

10/10 Excellent

Ada, nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing. Great to see the wildlife on the property. The pools were wonderful. Breakfast was great. Staff were friendly. Will go back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Astra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volcano Lodge exceeded my expectations in the best way. The grounds are gorgeous, immaculately kept by the groundskeepers. The hot springs are plentiful with varying temperatures and extremely clean. The resort is spacious with ample privacy while also feeling intimate and friendly. The staff are incredible. In particular, Denzel, Alejandro and Jordan went out of their way with their hospitality. They were so friendly and attentive while also patient with me practicing my Español! The housekeepers were also great. The rooms were spacious and comfortable. The location of the resort is great being both close to downtown La Fortuna and La Fortuna Waterfall as well as Mistico Bridges. Prior to our stay I was concerned that the resort seeming very family friendly would feel crowded with families and young children. This wasn’t the case at all even though I think the resort was fully booked. Nothing ever felt crowded at all. There are so many hot springs and spots to lounge that there is a great amount of privacy if you choose. On our second day the Volcano came into full view and it was spectacular. From the main pool and hot spring area we had a perfect view. I highly recommend Volcano Lodge and would stay here again. Extremely good value for a lovely luxurious resort.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jhonny, Alajuela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not my first time to visit the property, and always recommend it for friends too, is beautiful and always nice to stay here!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jenn Lamb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location! The food at the restaurant was delicious and they had a great happy hour! Staff was wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hot spring hotel
This hotel was amazing. Check in was fast and easy. Pool and property was clean. The room has A/C and a fan with a cute patio where you could hear the river. The staff was very friendly and greeting us with our first name. The hot spring was very relaxing and with a swim up bar we could have stayed all day. This hotel was also very close to all the attractions, only a 5-10 minute drive to everything. Buffet breakfast included made it nice to start our day without having to worry about waiting for food. I would recommend this hotel to anyone staying in La Fortuna.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce, Lancaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We loved the breakfast and happy hour and the pools/tubs. Nice shower. Our room was a little close to the busy street and a little noisy but not a big deal.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with view of Arenal from our patio.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thermal spas and pools are clean. Easy to book excursions
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, OLDSMAR

Stayed 1 night in Aug 2024

8/10 Good

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, amenities
A high quality hotel with bungalows set in impeccably manicured gardens with beautiful flowers and birdlife. Rooms were large and scrupulously clean, decor slightly plain. Staff were generally helpful and curteous, but we did have one problem in the restaurant with slow service which revealed the customer is not always seen to be right in this hotel! I read a recommendation to stick to the Costa Rican dishes, which we found to be good advice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Josue

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Servicio Excelente
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. The private hot tub was really nice. Thermal pools and sauna also really nice. On site restaurant has very good food.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a reasonable get away!
Enjoyed our stay, great location and love the hot springs bar!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Fantastic experience from start to finish.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything convenient and good practice
Stayed 2 nights in Oct 2024

6/10 Okay

Cristian, Laval

Travelled with partner
Liked: Staff & service, property conditions & facilities
View of the volcano from the terrace and gardens with the birds
Stayed 1 night in Nov 2024

10/10 Excellent

Kurt

Stayed 4 nights in Nov 2024