The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Exterior
Waterslide
Reception
Family Room, Non Smoking
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available

Explore the area

Map
705 Cherokee Orchard Road, Gatlinburg, TN, 37738
  • Traffic Light #5
    11 min walk
  • Ripley's Aquarium of the Smokies
    11 min walk
  • Anakeesta
    12 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

Room, 1 King Bed, Balcony, Partial View (Partial View)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Two King Beds, Non Smoking, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Room, 2 King Beds, Balcony, Partial View (Partial View)

  • 33 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Family Room, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Room, Two King Beds, Non Smoking, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Non Smoking, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Mountain View

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (Partial View, Lower Floor)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Gatlinburg

When you stay at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. .This family-friendly hotel is 0.7 mi (1.2 km) from Gatlinburg Convention Center and 0.8 mi (1.2 km) from SkyPark.

What's nearby

  • Ripley's Aquarium of the Smokies - 11 min walk - 1.0 km
  • Anakeesta - 12 min walk - 1.0 km
  • Gatlinburg Convention Center - 14 min walk - 1.3 km
  • SkyPark - 15 min walk - 1.3 km
  • Gatlinburg Space Needle - 16 min walk - 1.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬16 min walk
  • ‪Cliff Top Grill & Bar - ‬10 min walk
  • ‪Anakeesta Smokehouse - ‬14 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬14 min walk
  • ‪Subway - ‬10 min walk

About this property

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Family-friendly hotel with 2 restaurants and a fitness center
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers 300 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 300 guestrooms featuring refrigerators and MP3 docking stations. Rooms have private balconies. 42-inch LCD televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Gatlinburg? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 16.95 for adults and USD 6.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Playground
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (25000 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gatlinburg Park Vista
Gatlinburg Park Vista DoubleTree
Hilton Gatlinburg Park Vista
Park Vista DoubleTree Hilton
Park Vista DoubleTree Hilton Gatlinburg Hotel
Vista DoubleTree Hilton
Vista DoubleTree Hilton Hotel
Park Vista DoubleTree Hilton Hotel Gatlinburg
Park Vista DoubleTree Hilton Gatlinburg
The Park Vista a DoubleTree by Hilton Gatlinburg
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotel

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 933 out of 1507 reviews" "
Rating 8 - Good. 334 out of 1507 reviews" "
Rating 6 - Okay. 150 out of 1507 reviews" "
Rating 4 - Poor. 53 out of 1507 reviews" "
Rating 2 - Terrible. 37 out of 1507 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lea

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from all other places which provides quitness. Friendly staff. Clean. Really nice hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Matthew

Travelled with family, Business traveller
Liked: Amenities
Cool
Stayed 1 night in Aug 2024

10/10 Excellent

sammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere! All staff were very friendly and the hotel was beautiful
Stayed 2 nights in Aug 2024

6/10 Okay

david

Stayed 2 nights in Aug 2024

6/10 Okay

ELIZABETH

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was once magnificent — years ago. Still has an amazing location. Can’t change the Smokies. But the hotel is aged and seems uncared for. Carpets are dirty. My ‘view’ was over the parking lot. My balcony was dirty. The staff may have been tired—it was 9:30pm & busy—but their brusqueness bordered on rude. Certainly no smiles.
Stayed 1 night in Aug 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Beautiful views. Parking was completely full when I arrived back and I had to walk a long distance alone at night. It would have been nice to park closer for safety. It is not in walking distance to anything. There is a free trolley that is nice but limited on time of stops.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! It overlooks the mountains and the city depending on which view you prefer when booking. When walking in, it’s breath taking! The lobby is amazingly beautiful, it smells clean as soon as you walk in, there’s two amazing restaurants to dine in, the elevators are glass made! You are literally able to see the lobby and the room floors as you proceed up! I stayed on the 12th floor and couldn’t ask for a better room or hotel to stay in for my vacation! Will definitely recommend to others and even come back to stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jane

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the view of the 15th floor 😎 the option of eating there and not fighting the crowds. More options on the menu might be nice; what we had was excellent! Everyone we had contact with was more than happy to help. Only when we checked in he was not very friendly. He seemed preoccupied with with looking at something else and I was a bother to him. I asked a question and he tore off a paper and told me to scan the code it would give me the trolley times without looking up at me. Overall, we had a wonderful experience with Park Vista! Thank you! Matt & Jane Letsinger
Stayed 4 nights in Aug 2024

4/10 Poor

Robin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area with the slide could be really cool. It needs to be updated and thoroughly cleaned. It was a very dirty. The hotel has cheap towels, especially those down by the pool. When it was renovated five years ago, they did it cheaply and looks like they did not complete everything. They put the name Hilton on it, but it is very deceiving. However, the hotel does have a great view. The pizza is awesome. I don’t believe I would stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views and very clean! An adult pool is all that is missing!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities
Very clean and everyone was very nice.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with friends. Saw a few updates. Wish the beds were firmer and firmer pillows. Trolley was busy in the evenings but it is a free lift to town. Overall had a great time and the staff is excellent!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Very nice clean and updated. Enjoyed a great 6th Anniversary
Stayed 2 nights in Aug 2024

10/10 Excellent

Chelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Gatlinburg
Unique property with cleanest room in the Smokies. Loved the amenities, views, and seclusion of the location!
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the only complaints are the inside balcony walls were a little dirty from what looked like alot of dust from a fan. The tub in our room could've been cleaner ( it had hair in the tub and on the walls of the tub/shower and also had a little mold in the cracks. I also found q-tips in the corner of the vanity floor ( that did not belong to us) other than that the experience was excellent. I will recommend to family and friends, i will also return.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with needs attended to quickly but surprised only 1 roll of toilet paper in room. A/C did not cool well so staff advised to leave cooling grate open which he did so comfortable. Surprised to find daily room service which is unheard of for multi-day stay in many hotels so kudos to The Park Vista. Issue with in-room refrigerator freezing all of our food for picnic was compensated graciously by hotel management.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here several times and always feel the same way. We get a room with a Mountain View and love it every time . It is also nice that it is an easy access to Gatlinburg.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is clean and check in is easy. Ver few amenities. Parking cost an extra $15 and no complimentary breakfast as many offer. Long distance from town and attractions. Free trolley but we spent 45 min one way on it. We will probably choose a more accessible hotel next time.
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

The refrigerator didn’t work and the lobby smells like sewage
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views from the rooms, clean and good restaurant. Breakfasts are very large.
Stayed 4 nights in Jul 2024

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Could Use A Couple Updates
We have stayed here several times and enjoy it every time, but I would suggest that the pool be upgraded. It is a great concept, but it was dirty. I think it needs drained and repainted and the filters replaced, because it did not seem like the filters were working properly. Other than that the beds were very comfortable, our room was great, and the service was excellent. One other thing I would suggest would be to get more luggage carts because there was not enough available for everyone to use.
Stayed 4 nights in Aug 2024

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great spot. I’m not a big Gatlinburg person, but I really like where this was and you can take the trolley down. It was great.
Stayed 3 nights in Aug 2024