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Regent of Rotorua

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regent of Rotorua

View from property
Outdoor pool, pool umbrellas, pool loungers
Superior Room
Outdoor pool, pool umbrellas, pool loungers
Executive Suite, 2 Bedrooms | Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
1191 Pukaki St, Rotorua, 3010
  • Eat Street
    1 min walk
  • Kuirau Park
    5 min walk
  • Rotorua Night Market
    5 min walk
  • Rotorua (ROT-Rotorua Regional)
    14 min drive

Room options

View all photos for Boutique Suites

Boutique Suites | Living area

Boutique Suites

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Living area

Executive Suite, 2 Bedrooms

  • 55 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the area

Rotorua

With a stay at Regent of Rotorua in Rotorua, you'll be a 2-minute drive from Polynesian Spa and 6 minutes from Skyline Rotorua. .This luxury hotel is 0.1 mi (0.1 km) from Eat Street and 0.3 mi (0.5 km) from Matariki Hangi & Maori Cultural Performance.

What's nearby

  • Eat Street - 1 min walk - 0.2 km
  • Rotorua Night Market - 5 min walk - 0.5 km
  • Tamaki Maori Village - 9 min walk - 0.8 km
  • Rotorua Central Mall - 11 min walk - 1.0 km
  • Polynesian Spa - 12 min walk - 1.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Lone Star - ‬3 min walk
  • ‪Social Club - ‬3 min walk
  • ‪Brew | Craft Beer Pub - ‬2 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬2 min walk

About this property

Regent of Rotorua

Luxury hotel with a 24-hour front desk and an outdoor pool
Regent of Rotorua offers 35 accommodations with DVD players and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Rotorua hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 35 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a fireplace in the lobby, and a banquet hall.
Enjoy international cuisine at Regent Room, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Regent Room - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11 AM: NZD 35.80 for adults and NZD 17.90 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Regent Room

Things to do

  • Bike cleaning
  • Bike storage
  • Outdoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • DVD player
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Microwave
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 35.80 for adults and NZD 17.90 for children
  • Rollaway bed fee: NZD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Regent Rotorua
Regent Boutique
Regent Boutique Hotel
Regent Boutique Hotel Rotorua
Regent Rotorua
Regent Rotorua Boutique
Regent Rotorua Boutique Hotel
Regent Rotorua Hotel
Rotorua Boutique Hotel
Rotorua Regent Hotel
Regent Of Rotorua Hotel Rotorua
Rotorua Regent
Regent Rotorua Lodge
Regent of Rotorua Boutique Hotel Spa
Rotorua Regent
Regent Rotorua
Regent of Rotorua Hotel
Regent of Rotorua Rotorua
Regent Of Rotorua Hotel Rotorua

Regent of Rotorua Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 598 out of 854 reviews" "
Rating 8 - Good. 185 out of 854 reviews" "
Rating 6 - Okay. 51 out of 854 reviews" "
Rating 4 - Poor. 17 out of 854 reviews" "
Rating 2 - Terrible. 3 out of 854 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regent of Vegas
Always enjoyed staying and Regent of Rotorua rooms in the new wing are very nice Staff always very friendly and helpful Very central location, car parking can be limited best to get one early
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimmo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is bit tight but otherwise a great place.
Stayed 1 night in Aug 2024

4/10 Poor

Heleni

Disliked: Cleanliness, staff & service, property conditions & facilities
Some nice employees. 3 spiders webs ( and a big spider, I have photos and one video) above my bed and in bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Johnathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really central stay which is quiet and comfortable, and handy to my gym. My go to when in town on business
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Accommodation and would recommend
Once checked in the receptionist walked me to my room and let me know how to access the pool, which was a lovely touch. The room was large and had sky tv. The only thing was it was abit noisy from the noise from the bars a few doors down but that was due to staying over the weekend and really shouldn't complain as the location was about a minute walk to eat street and all tourist spots.l
Stayed 2 nights in Jul 2024

10/10 Excellent

virgilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location 50 ft from eat street and the main turist street in the quiet side of downtown. Great room (2 room suite) if you travel with family.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Absolutely top notch! Could not fault anything. Perfect location, friendly staff. Would definitely stay again
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful stay comfortable room
Stayed 1 night in Jun 2024

8/10 Good

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 24
Excellent stay as always Warm and helpful staff Heat pump in room playing up and moved to new room promptly Superb food See you next time !
Stayed 1 night in Jun 2024

6/10 Okay

Andrea, Auckland

Travelled with family
Disliked: Amenities
The Regent is really well located for an evening out in the many nearby restaurants. It still feels relatively new and well looked after. We have stayed before and really enjoyed it, however, this time there were a couple of disappointments. The mineral pool was advertised as being open from 9am so I had planned a dip before having to head away around 10.30am. When I noticed it was still closed at 9am I was told that it was only half full and not ready until 10am. Unfortunately, this did not leave me enough time to use it. Bit frustrating because it seemed like bad planning on a busy holiday weekend. Super important to manage guest expectations - and the mineral pool was definitely one of the draw cards for deciding to book this hotel. It seems that the importance of these features to guests has been overlooked. The other disappointment is the lack of parking now that their large dedicated parking space has been taken up by a new accommodation block. We had to park just outside on the street - not a major given parking was free over the weekend, but another unexpected. One final minor annoyance is the fact that the housekeeping station was next door to our room and in the morning the housekeepers had positioned their trolley outside our window and were chatting - a bit disruptive when trying to have a lie-in. Having said all of this, the hotel still has plenty of good points, including, comfy beds, good check-in and out experience, so would consider staying again.
Stayed 1 night in Jun 2024

8/10 Good

Arlene, Armstrong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a uniquely decorated boutique hotel. It was about a 10 minute walk from the tourist info bldg. and a quick walk to the food alley and the waterfront promenade. We were allocated a very spacious suite on ground level in the bdlg. close to the hotel entrance. However, the room had its drawbacks. The TV is located too far from the beds for easy viewing ... we assume the designers assumed people would sit on the sofa to watch . Our room had a locked connecting door to an adjacent room . The door was beside our bathroom and in the area where there was a mini kitchen. However, we could hear the smallest of sounds through the door and we assume the guest on the other side could hear us too. Our room was located right beside the entrance to this wing. The door was left standing wide open and unsecured in the daytime, leaving us feel a little vulnerable as people could conceivably wander in from the street as it was not being watched from the front desk. At night, the door was closed and patrons needed to use their room key to access the entry. However, it was noisy for us hearing people enter and slam the entry door right beside us. Another drawback to our room was that the blinds needed to be kept closed at all times. We did have a patio right outside our sliding doors, but beyond that was the street where passerbys could look in. We did sit by the pool one morning. It was a lovely little setting. We did eat breakfast off the menu in the restaurant .
Stayed 3 nights in Apr 2024

4/10 Poor

Paul

Travelled with partner
Room 19 Mattress had more bumps and lumps than the Himalayas - not easy to sleep on Won't be back
Stayed 1 night in May 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional - 11/10!
Our favourite accommodation in NZ. A beautiful hotel with just the best location. A minute’s walk to Eat Street and just a few more to the CBD and other attractions around town. We had a lovely room with a private courtyard, the bed and pillows were super comfy and it was all very clean. The bathroom was great - large shower with good water pressure and double vanity basins and mirrors. Wonderful smelling toiletries and they even provided toothbrushes. The weekend staff were very helpful and friendly. Cannot recommend highly enough.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in May 2024

4/10 Poor

Ruth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A Total Disappointment.
We booked this hotel after reading that it had a rating of 9.4, but we’re sooo disappointed. Nothing about this hotel warranted it’s description as luxury. We booked a 2 bdrm apartment but there was barely enough room for 2 in the sitting room. There were holes in the walls, lights didn’t work, the wood of bathroom sink was swollen from water. The ‘patio’ was two plastic chairs under the outdoor staircase, honestly I thought I was staying in a dingy student flat. The house keeper we met was super friendly, but front office staff gave no eye contact, didn’t asked if we enjoyed our stay and dismissed me with a ‘you’re good to go’. Whatever you do, don’t let them check you in to Room 9. It’s just not good enough.
Stayed 2 nights in Apr 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service
No longer have much onsite parking but otherwise a lovely property.
Stayed 1 night in Apr 2024

10/10 Excellent

Jordan

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Best hotel of we have stayed in, in NewZealand
Two nights and it couldn't have been a better stop over. The hotel is very well presented with lovely rooms, swimming pool (warm) and mineral pool (hot) which you can reserve for your own use. Minutes walk to lots of places to eat but we had breakfast in both mornings as so good. The staff could not be better. When we spoke to any staff or asked for help/advice they went out of their way to be helpful. Only downside is parking but is not a show stopper as lots of free parking on the top road, a minutes walk away, is available if needed. Check-in and out was quick and smooth.
Stayed 2 nights in Mar 2024

6/10 Okay

Debra

Travelled with partner
Liked: Staff & service, amenities
Was expecting to love this place based on some of its previous reviews but just didn't. Room was hot and stuffy and you couldn't leave the windows open due to seasonal flies (this per hotel) and yet the ac was very poor. Restaurant was also a let down - with all their awards I was expecting something special but just wasn't.
Stayed 2 nights in Mar 2024

10/10 Excellent

Supapat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and modern walkable to stores and foods Very centralized Strongly recommended
Stayed 1 night in Mar 2024

10/10 Excellent

Meira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, close to many restaurants
Stayed 2 nights in Mar 2024

10/10 Excellent

Jiyao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in beautiful town.
Regent of Rotorua is a very beautiful hotel located at Rotorua city center. Staff members were really friendly and helpful. The hotel room is very spacious, conformable and beautiful. We enjoyed the private swimming pool with mineral water and delicious breakfast at the hotel restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Ronghai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is very spacious. Only complaint is the noise from nearby restaurants but it stops at midnight.
Stayed 1 night in Feb 2024