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Plaza Mayor Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Mayor Hotel

Lobby
Triple Room
Separate bathtub and shower, hair dryer, towels, soap
Interior
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

Map
Jr Deustua 342, Puno, PUNO, 21001
  • Puno Plaza de Armas
    2 min walk
  • Casa grill
    1 min walk
  • Puno Station
    8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    77 min drive

Room options

View all photos for Room

Room

Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | Safe

Room

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • Sleeps 2
  • 2 Double Beds

Similar properties

Restaurant

Kaaro Hotel El Buho

Breakfast included
Free WiFi
Restaurant
Housekeeping
4.6 out of 5, Wonderful, (9)
The price is NZ$47
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Kaaro Hotel El Buho

About the area

Puno

With a stay at Plaza Mayor Hotel in Puno, you'll be in the historical district, within a 5-minute drive of Lake Titicaca and Casa del Corregidor. .This hotel is 0.1 mi (0.2 km) from Carlos Dreyer Museum and 0.1 mi (0.2 km) from Puno Plaza de Armas.

What's nearby

  • Puno Plaza de Armas - 2 min walk
  • Puno Cathedral - 3 min walk
  • Puno Central Market - 3 min walk
  • Pine Park - 3 min walk
  • Puno Port - 18 min walk

Getting around

  • Puno Station - 8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.) - 77 min drive

Restaurants

  • ‪La Casona - ‬2 min walk
  • ‪Mojsa Restaurant - ‬2 min walk
  • ‪Ricos Pan - ‬2 min walk
  • ‪La Casa del Corregidor - ‬2 min walk
  • ‪La Hacienda Restaurant - ‬1 min walk

About this property

Plaza Mayor Hotel

Hotel with free breakfast, near Lake Titicaca
Plaza Mayor Hotel offers 34 accommodations with safes and hair dryers. Pillowtop beds feature Frette Italian sheets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 34 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with Frette Italian sheets. Cable television is provided for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puno? This hotel has 20 square feet (2 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM. An additional breakfast (subject to charges) is served daily. A complimentary manager's reception is offered each day.
Plaza Mayor Hotel has a restaurant on site.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Off-site parking available (PEN 4 per night)
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (20 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Frette Italian sheets
  • Heating
  • Pillow-top mattress

Bathroom

  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: PEN 10 per person (roundtrip)
  • Airport shuttle fee per child: PEN 10 (roundtrip), (from 5 to 8 years old)
  • Nearby parking fee: PEN 4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 20447803641

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Plaza Mayor Hotel
Plaza Mayor Hotel Puno
Plaza Mayor Puno
Plaza Mayor Hotel Puno
Plaza Mayor Hotel Hotel
Plaza Mayor Hotel Hotel Puno

Plaza Mayor Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 51 reviews" "
Rating 8 - Good. 22 out of 51 reviews" "
Rating 6 - Okay. 7 out of 51 reviews" "
Rating 4 - Poor. 5 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

william

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Get what you pay for I guess…
Booked a queen, given 3twin beds instead. Construction going on so noise early in the AM and into the evening as well. Beds and pillows very uncomfortable. Luke warm water at best for showering, toilet bowl ran for hours until I had fix the float myself. Cold, no heat, thank goodness I had my own blanket along.
Stayed 2 nights in Aug 2024

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, closed to the main plaza. Friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

Amnon, CALABASAS

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is under poor maintenance to noisy from outside
Stayed 1 night in Aug 2024

6/10 Okay

Elliot

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Iryna, Denver

Travelled with family and small children
Liked: Cleanliness, staff & service
Located in the middle of the city, close to everything. The staff is fantastic and they let us check in early(which was actually the reason why this hotel was chosen- someone in reviews mentioned that they were able to do it with no problem). The room was spacious, the double bed was really huge, bedding and towels were clean, beds were comfortable. This hotel though still has a lot of problems- it’s pretty outdated, nightstand lamps are broken, other lamps don’t have light bulbs, we basically had no hot water except for maybe for 2 hours in the evening (staff said it’s renovation going on, so this is not typical, so not sure about that). Breakfast was okay if you are not too shy to ask for fried eggs.
Stayed 1 night in Jun 2024

10/10 Excellent

Hanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for five days. The breakfast each morning was probably my favorite part. I loved the fresh fruit and drink options. The staff was very helpful and friendly. Our rooms were spacious and kept clean. Also there was a shower door that closed! I was sad to leave. We had a great stay.
Stayed 2 nights in Dec 2023

4/10 Poor

Tigra

Liked: Cleanliness, property conditions & facilities
Didn’t get the room I booked
I had booked a room with a queen bed with a city view. I was given a room with a small bed and it looked nothing like the photos. The window opened directly I to the lobby, no privacy. I was really looking forward to a hit shower; the water was only like warm, when I asked the receptionist about this she came into my room and checked the temperature and said I was fine. It was not hot at all. The breakfast was decent and they made eggs to order which were cooked really well.
Stayed 1 night in Dec 2023

10/10 Excellent

Nelida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early from our prior destination at around 5am in the morning. While the check-in to the hotel was later, the hotel accommodated us by allowing us to check in at this early time of 5:30am. The hotel was very clean and the staff were attentive, polite, and friendly. The staff immensely helped us with directions. The breakfast buffet is one of the best hotel buffets we have ever had. The rooms were cost, but comfortable, with plenty of hot water.
Stayed 1 night in Jul 2022

6/10 Okay

Meredith

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Mediocre but fine
Stayed 1 night in Jul 2022

8/10 Good

A.B., Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's conveniently located near Plaza De Armas. From the outside you would not expect the spacious interior of this modern hotel. It's clean, it has a nice fireplace in the foyer. The hotel staff is very nice and attentive. A previous guest left a locked safe in the room. It was a small problem but it was important to me. No problem at all, for the hotel staff. The safe was unlocked and reset in 10 minutes. Bravo! I've had a similar issue in Cusco. It took that hotel staff TWO DAYS to show up in my room. But I digress. In the morning, before my trip to Uros Islands, a tasty breakfast (included in the price of the room) made my belly happy. I'd recommend this hotel to anyone, and if I ever travel to Puno again I'll stay at Plaza Mayor.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Not bad for one night
The hotel is very basic, horrible decor, the room is terribly cold and the person who was at the reception when I arrived couldn’t be less interested in welcoming me. The location tough is excellent, just a few steps from the main square, close to good restaurants, shopping and banks. The place is clean and breakfast quite decent. For one night it is not bad.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Corinna

Liked: Cleanliness, staff & service, room comfort
Puno
The hotel is near the main plaza and the staff were very friendly and helpful.
Stayed 1 night in Aug 2018

10/10 Excellent

Alex, Minsk, Belarus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. The room was clean and nice. The staff was friendly and helpfull.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Very nice comfortable hotel in center of Puno

8/10 Good

Marco, Fort Worth, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location at a fair cost.
I spent a couple of days at this hotel and it provided a decent room at a fair price. It was close to plaza de armas and easy access to bars and restaurants as well as plaza de armas. It could be a bit noisy at night with all kind of sounds. I would suggest bringing ear plugs for a good night sleep. Then again you will be so tired from all the day activities that you may not care. Safe travels.

10/10 Excellent

AVNER

Liked: Staff & service, room comfort
Not worth the price
puno

6/10 Okay

Verified traveller

Liked: Cleanliness
Okay place, but not a great deal.
Location is good and breakfast is included. Rooms are a decent size. Wifi is virtually useless.

4/10 Poor

Wayne, Vavcouver, Canada

Disliked: Staff & service
give this one a miss
We were one of 2 couples in the hotel during our 3 night stay. Unfortunately they gave us a room next to the only other guests. Walls are paper thin and unfortunately I had to go down to the main desk twice at 2:00 am to complain about loud tv and voices which eventually rectified. As the hotel was relatively empty hot water was turned OFF and it took us one day to figure out that we had to call down in advance of a shower to get the hot water turned back on. Breakfast was so so but we have had worse. There have to be better values available. We would not stay there again.

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mislav, Quito, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to spend the night in Puno
Nice hotel, near Plaza de las Armas and all the restaurants.