In the heart of Lakeland, Imperial Swan Hotel & Suites is within a 5-minute drive of Family Fun Center and Lakeside Village. .This hotel is 2.6 mi (4.2 km) from Veterans Park and 4.1 mi (6.6 km) from Polk Museum of Art.
What's nearby
Family Fun Center - 19 min walk - 1.7 km
Lakeside Village - 4 min drive - 3.6 km
RP Funding Center - 8 min drive - 6.9 km
Publix Field at Joker Marchant Stadium - 11 min drive - 10.2 km
Sun N Fun Air Museum - 11 min drive - 9.6 km
Getting around
Lakeland Station - 12 min drive
Tampa Intl. Airport (TPA) - 46 min drive
Restaurants
Chick-fil-A - 12 min walk
Taco Bell - 13 min walk
Texas Roadhouse - 12 min walk
Chipotle Mexican Grill - 16 min walk
New Moon Sushi - 3 min walk
About this property
Imperial Swan Hotel & Suites
Hotel with a conference center, near Family Fun Center
Imperial Swan Hotel & Suites offers 168 accommodations with bathrobes and hair dryers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 168 guestrooms featuring refrigerators and microwaves. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Make use of convenient amenities such as wedding services, a television in a common area, and complimentary use of a nearby fitness facility.
Featured amenities include a computer station, ATM/banking services, and an elevator. Planning an event in Lakeland? This hotel has 7500 square feet (697 square meters) of space consisting of a conference center and 5 meeting rooms.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Spanish
Property amenities
Internet
Available in all rooms: WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
Wheelchair-accessible parking available
Things to do
Outdoor pool (guest access)
TV in common areas
Family friendly
Access to nearby outdoor pool
Cot (surcharge)
In-room microwave
In-room refrigerator
Living room
Rollaway/extra bed (surcharge)
Conveniences
ATM
Limited-hour front desk
Guest services
Housekeeping (on request)
Wedding services
Business services
5 meeting rooms
Computer station
Conference centre (7,500 square foot of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Deep soaking bathtub
Dressing gowns
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Living room
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.0
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 10:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of USD 25.00 per pet, per day, plus a deposit of USD 25.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 8.99 per accommodation, per night
The resort fee includes:
Internet access
Self parking
We have included all charges provided to us by the property.
Optional extras
Pet deposit: USD 25.00 per stay
Pet fee: USD 25.00 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 25.0 (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 10.0 per stay
Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Imperial Swan
Imperial Swan Hotel
Imperial Swan Hotel Lakeland
Imperial Swan Lakeland
Imperial Swan Lakeland Hotel Lakeland
Imperial Swan & Suites
Imperial Swan Hotel & Suites Hotel
Imperial Swan Hotel & Suites Lakeland
Imperial Swan Hotel & Suites Hotel Lakeland
Imperial Swan Hotel & Suites Reviews
Reviews
4.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel is filthy , all bathrooms are locked , others the bathroom doors have metal brackets and screws to the wall so no useable restrooms except in ur room , rooms are old and outdated , will never go there again
Absolute worst service I've ever received checking in!!! They could not keep track of who was in what room and there was a hour long wait!! Never stay here!!!
That was the worst experience for us staying in that hotel. Entrance hall and elevator floor was dirty (black spots all over). Bathroom made a terrible impression: Dirty stain in a toilet, black spots all over the bathtub, mirror and sink all covered with dried splashes. In the coffeemaker there was an old coffee bag left with 1/8 inch of mold. How many days it was not cleaned? But they charged us a cleaning fee $8.99. Tried to talk to the clerk at the desk - he did not speak or understand English. All he could say: Yes, yes - with a big smile. I wonder how this hotel was able to pass Health Department inspection. And it is, definitely, not worth it to pay $140 for that experience. I wish to be able to attach my pictures to this note.
The room smelled like smoke and old garbage. The bathroom was very dirt and the room was supposedly a King size bed and it was two twins just horrible.
And with a no refund policy there was nothing i could do. Would never stay again.
Very dirty. No staff at all to check anybody in. People who booked had been waiting 2 and 3 hours for someone to check them in. No one ever came.
SCAMMING people out of money. Overflowing garbage on the floors. Restaurant attached claim they don't know anything about the hotel or staff. They have nothing to do with it.
Some lady later said she didn't understand english.and couldn't help. She sure understood when I said I'm calling the police. She comes out immediately with a translating device. Which was stupid. They do have some association with the hotel. Don't be fooled by them. BELIEVE all the BAD reviews. They are true. I witnessed it with my own eyes!
SCAMMING people out of money! I did call the police. Fire exit blocked. Men and women's bathroom door locked. Garbage overflowing from the garbage cans on the floors. I went looking for some form of life.
Sheets in the middle of the hallway. Filthy all over. Very, very rundown! Do not book!
Joanna
Stayed 2 nights in Nov 2024
2/10 Terrible
JRedd
18 Nov 2024
Disliked: Cleanliness
JRedd
Stayed 1 night in Nov 2024
2/10 Terrible
Raquel
Business traveller, Travelled with partner
18 Nov 2024
Disliked: Cleanliness
I never checked in to facility when we arrived they were no longer doing check ins and site never we had to be there before 10 pm
No one in the front to check in. Waited over 40 minutes. Could not get a key card with no time to get in. Upon entering hallway, you were greeted with a suffocating smell of cat urine. Trash cans overflowing with trash and trash and dirty diaper on floor around. Bathtub unsafe to shower in.