6/10 Okay
Verified traveller
26 Sept 2024
On first glance the hotel is lovely. But my room had the following:
1. Blood-stained sheets
2. Lamp shade next to the bed was in rags
3. A sharp carpet tack sticking straight up out of the carpet next to the bed.
Additionally, this was a room with BRIGHT flood lights directly outside the windows. The light was impossible to keep out of the room. Had I been staying longer than one night I would have changed rooms.
At checkout I brought all of these issues to the attention of the hotel staff. She assured me that I would be getting an apology and a partial refund when the manager arrived at 2 PM! The Settles is the most expensive and historic hotel in the region. Sadly, it is NOT worth the money.
Verified traveller
Stayed 1 night in Sep 2024