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SureStay Hotel by Best Western Laredo

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Laredo

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Lobby
Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Lobby
Outdoor pool, open 11:00 AM to 10:00 PM, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
4820 San Bernardo Ave., Laredo, TX, 78041
  • Imaginarium of South Texas
    10 min walk
  • Mall Del Norte
    10 min walk
  • Laredo Medical Center
    4 min drive
  • Laredo, TX (LRD-Laredo Intl.)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn Laredo

Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (1409)
The price is NZ$129
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Red Roof Inn Laredo

About the area

Laredo

With a stay at SureStay Hotel by Best Western Laredo in Laredo, you'll be on the Strip, within a 10-minute drive of United States Consulate and Imaginarium of South Texas. .This hotel is 0.5 mi (0.9 km) from Mall Del Norte and 1.2 mi (2 km) from Rio Grande.

What's nearby

  • Mall Del Norte - 10 min walk - 0.9 km
  • Laredo Medical Center - 4 min drive - 3.4 km
  • The Outlet Shoppes at Laredo - 5 min drive - 5.6 km
  • Sames Auto Arena - 9 min drive - 7.6 km
  • Texas A&M International University - 10 min drive - 9.6 km

Getting around

  • Laredo, TX (LRD-Laredo Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Main Event Laredo - ‬15 min walk
  • ‪Olive Garden - ‬17 min walk
  • ‪Starbucks - ‬15 min walk

About this property

SureStay Hotel by Best Western Laredo

Hotel in Laredo with free breakfast and airport shuttle service
SureStay Hotel by Best Western Laredo offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Laredo hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 72 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine. Guests can get around on the complimentary shuttle, which operates within 5 miles.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request), and a bus station shuttle is also provided at no charge.
A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:30 AM to midnight
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle up to 5 miles
  • Free bus station shuttle
  • Free shopping centre shuttle

Food and drink

  • Free breakfast available

Things to do

  • Access to nearby outdoor pool
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • In-room accessibility
  • Low-height door lock
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Designated smoking areas (fines apply)
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from March to October
Pool access available from 11:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

Paradise Inn Laredo
SureStay Hotel Best Western Laredo
SureStay Best Western Laredo
Surestay By Best Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel
SureStay Hotel by Best Western Laredo Laredo
SureStay Hotel by Best Western Laredo Hotel Laredo

SureStay Hotel by Best Western Laredo Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 271 reviews" "
Rating 8 - Good. 88 out of 271 reviews" "
Rating 6 - Okay. 35 out of 271 reviews" "
Rating 4 - Poor. 20 out of 271 reviews" "
Rating 2 - Terrible. 23 out of 271 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No Cold water, No Internet, and nobody to try to fix the problems.
Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Ashley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Silvia Paola

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2024

8/10 Good

Samir

Stayed 1 night in Jul 2024

6/10 Okay

Antonio

Stayed 7 nights in Jul 2024

6/10 Okay

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Amenities, property conditions & facilities
Good overall
Stayed 1 night in Jul 2024

10/10 Excellent

Albert

Stayed 2 nights in Jul 2024

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Monty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jose, Santa Clara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No water bottle in the room. WiFi was off and on.
Stayed 1 night in Jul 2024

6/10 Okay

Cindy

Liked: Staff & service, amenities, property conditions & facilities
Needs some update on tv
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive and helpful.
Stayed 15 nights in Jun 2024

8/10 Good

Phyllis

Stayed 3 nights in Jun 2024

8/10 Good

Jose

Stayed 1 night in Jun 2024

6/10 Okay

Erika

Travelled with family and small children, Business traveller
Liked: Staff & service, property conditions & facilities
Sheets were wet at the time of our stay.
Stayed 1 night in May 2024

10/10 Excellent

crystal, Oglethorpe

Stayed 1 night in Jun 2024

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Phyllis

Stayed 1 night in May 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is certainly much nicer than it was 4 years ago. It seems to get better every year. I stay here often and currently have no plans to stay anywhere else when in Laredo.
Stayed 3 nights in Mar 2024

8/10 Good

Obed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Floor
Everything was ok, I just don't know why always assigns 2nd floor rooms... if there are plenty 1sr floor available rooms...
Stayed 2 nights in Mar 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024