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Holiday Inn Santo Domingo, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Santo Domingo, an IHG Hotel

Sundeck
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Exterior
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Blue Mall
    9 min walk
  • Agora Mall
    11 min walk
  • Acropolis Center
    13 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    10 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Business Lounge Access (High Floor)

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Business Lounge Access (High Floor)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access (High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Business Lounge Access (High Floor)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Double Beds, Business Lounge Access

Suite, 2 Double Beds, Club lounge access

Suite, 2 Double Beds, Business Lounge Access

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Business Lounge Access

Suite, 1 King Bed, Club lounge access

Suite, 1 King Bed, Business Lounge Access

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Homewood Suites by Hilton Santo Domingo, Dominican Republic

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (550)
The price is NZ$286
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Homewood Suites by Hilton Santo Domingo, Dominican Republic

About the area

Santo Domingo

With a stay at Holiday Inn Santo Domingo, an IHG Hotel, you'll be centrally located in Santo Domingo, within a 5-minute drive of Blue Mall and Malecon. .This luxury hotel is 0.7 mi (1.1 km) from Acropolis Center and 0.8 mi (1.3 km) from Agora Mall.

What's nearby

  • Blue Mall - 9 min walk
  • Agora Mall - 11 min walk
  • Quisqueya Stadium - 3 min drive
  • Centro Olimpico - 4 min drive
  • Malecon - 4 min drive

Getting around

  • Pedro Mir Station - 12 min walk
  • Las Americas Intl. Airport (SDQ) - 35 min drive

Restaurants

  • ‪Ciao - ‬4 min walk
  • ‪Lincoln Road - ‬4 min walk
  • ‪O.dette - ‬3 min walk
  • ‪La Barrica - ‬4 min walk
  • ‪Holiday Inn Level 2 Bar & Lounge - ‬1 min walk

About this property

Holiday Inn Santo Domingo, an IHG Hotel

Luxury Santo Domingo hotel in Downtown Santo Domingo with free parking
Holiday Inn Santo Domingo, an IHG Hotel offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 201 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at Aromas, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has 2511 square feet (233 square meters) of space consisting of conference space and 6 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Aromas - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 22 per person
  • 1 restaurant
  • 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Aromas

Things to do

  • 24-hour fitness centre
  • Motorised watercraft
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2511 square feet)
  • Meeting rooms - 6

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Holiday Inn Santo Domingo, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 843 reviews" "
Rating 8 - Good. 229 out of 843 reviews" "
Rating 6 - Okay. 53 out of 843 reviews" "
Rating 4 - Poor. 21 out of 843 reviews" "
Rating 2 - Terrible. 30 out of 843 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my upgrade 🙂
It was amazing. I had a medical procedure early the next day, so I was grateful for my upgrade.
Stayed 1 night in Sep 2024

10/10 Excellent

nataly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Staff is exceptional and food is amazing. The room was immaculate and the bathroom
Stayed 2 nights in Aug 2024

6/10 Okay

Brisis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room did not appear to be that clean. In fact the bathroom had mold every where, which for the price I paid you would figure I would get a very clean place. Don't think I would stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

SALOME

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Good
Stayed 1 night in Aug 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal maravilloso
Siempre buen servicio y limpio lo único es que las habitaciones que dan a la calle son muy ruidosas
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Stayed 1 night in Jul 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Good zone
Good
Stayed 1 night in Jul 2024

4/10 Poor

Miguel

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Al llegar al hotel, me indicaron que no tenían la habitación premium que había pagado. Según el hotel, solo tienen habitaciones standard y suite; entonces, ¿por qué en expedia ofrecen una habitación “premium”? No recibí la habitación por la cual pagué. Ni siquiera se parecía a las fotos que tienen publicadas. Al final, en contra de mi gusto, me tuve que quedar en el hotel, pues ya teníamos planificado quedarnos en la ciudad. Pero ha sido una experiencia muy desagradable.
Stayed 1 night in Jul 2024

4/10 Poor

Laurence

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok Well here we go Upon check in was told construction will be occurring outside balcony of suite and we should close curtains during work hours That’s no good but they put us in different suite and as we exit elevator mold smell was unbearable and quick frankly toxic Once inside suite a bit better but still mold smell Then went to use safe….. it didn’t work so a new one was haphazardly installed and for the most part was not secured correctly Then turn on floor lamp and it’s missing plug adapter, so another call to front desk Then ordered food to room which was horrible at best and way overpriced sorry but truth hurts Then the elevator doesn’t permit you to go to parking level for some reason? Walk up stairs to Lobby? Why?????? Insanity Sorry I wouldn’t stay again Staff was professional but management is not steering the ship on right course Also location is a busy street and loud
Stayed 3 nights in Jun 2024

10/10 Excellent

Keny

Stayed 1 night in Jun 2024

10/10 Excellent

Jildas Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super buena ubicación
Stayed 1 night in Jun 2024

10/10 Excellent

Raquel Cristina

Stayed 2 nights in May 2024

10/10 Excellent

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice hotel good internet and rooftop area with a small pool. Its not by the beach so good for a busness trip in a bussling citi area
Stayed 4 nights in Apr 2024

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located in a very nice area. The facilities were very nice. Customer service was great. I enjoyed my overall stay here. I stayed there because a conference that I attended recommended it, and they were spot on with that.
Stayed 3 nights in May 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Wilma

Travelled with partner
Extra clean and excelente service.
Stayed 3 nights in Apr 2024

8/10 Good

mamoud

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice but outside night time seems dangerous as doorman keep telling us to be careful with our phones
Stayed 5 nights in Apr 2024