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Richmond Marriott

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richmond Marriott

Terrace/patio
Restaurant
Exterior
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
500 E Broad St, Richmond, VA, 23219
  • Broad Street
    1 min walk
  • Greater Richmond Convention Center
    2 min walk
  • The National
    3 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    13 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Richmond

With a stay at Richmond Marriott, you'll be centrally located in Richmond, steps from Broad Street and Greater Richmond Convention Center. .This hotel is 0.4 mi (0.6 km) from The National and 0.6 mi (1 km) from Virginia Commonwealth University.

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • Greater Richmond Convention Center - 2 min walk - 0.2 km
  • The National - 3 min walk - 0.3 km
  • Virginia Commonwealth University - 12 min walk - 1.0 km
  • Altria Theater - 20 min walk - 1.7 km

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Richmond Marriott

Central Richmond hotel connected to the convention center, steps from Broad Street
Richmond Marriott offers 413 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 413 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Richmond? This hotel has 26760 square feet (2408 square meters) of space consisting of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Corner Rapid Bar - Onsite lobby lounge.
Fall Line Kitchen & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This coffee shop serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 41.00 per day; includes in/out privileges)
  • 24 hours off-site parking (USD 20.00 per day)
  • Free local area shuttle up to 2 miles

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-18 for adults and USD 10-18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Corner Rapid Bar
  • Fall Line Kitchen & Bar
  • Starbucks

Things to do

  • 24-hour fitness centre

Family friendly

  • Free area shuttle
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (26760 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 102
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Transfer shower
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – September 2020
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV
  • TV/satellite channels
  • First-run films
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults, and USD 10 to 18 for children
  • Valet parking fee: USD 41.00 per day (in/out privileges)
  • Nearby parking fee: USD 20.00 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Richmond Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service
At first check in went well, then the neighbors being loud yelling, screaming banging on the walls. We called the front desk, they said security would talk to them. Not 5 mins later, same commotion and ruckus came form the thin walled neighbors. After multiple calls and being redirected, i was finally able to move rooms. Then upon check out i was doubled charged for the valet charge.. the manager is not helpful, nor very pleasant to talk to.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Property conditions & facilities
Everyone was helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Richmond Marriott is a very nice place to stay. Every single staff member was kind and helpful. The place is comfortable, beautiful and clean. The restaurant is incredible! The food was SO good. Will definitely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Roger

Stayed 1 night in Jul 2024

10/10 Excellent

Fernando E

Liked: Cleanliness, staff & service, property conditions & facilities
clean room
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Fabiana

Stayed 1 night in Jul 2024

2/10 Terrible

Jesse

Travelled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great very polite and approachable and knowledgeable about the questions i had ...💯
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant at the lobby
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. However, I took a walk and didn’t feel too safe a few blocks from the property.
Stayed 1 night in Jul 2024

10/10 Excellent

Zeba

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent including shuttle service.
Stayed 5 nights in Jun 2024

6/10 Okay

Nadim

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Malik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and understanding staff/representative. Rooms are extremely clean. Bathrooms, views are beautiful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nela

Stayed 2 nights in Jun 2024

10/10 Excellent

Lubna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Rachel

Disliked: Cleanliness
Stayed 2 nights in Jun 2024

2/10 Terrible

Serena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is located in a central location in the city however the valet parking area is challenging when they are busy. Took quite some time to get someone to get the car at check-in. Went to front desk and the wait was about 20 minutes and they didn't have the room we reserved. The person helping us just said she would be back and didn't return and sent someone else over, very unprofessional. Then after being told they didn't have a room and they realized we were upset, a room became available. The restaurant was the bright spot, food was amazing. Around 2am there was a random knock on the door, that woke us up. Then around 9am the housekeeper came and aggressively knocking again and woke us up again. Definitely not a restful stay. Other than the food, I will be going back to Hilton. Sorry Hilton, I should have known not to betray you!
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it will be back again thank you
Stayed 1 night in Jun 2024