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Room type Options Nightly price Book
Master Suite, One King Bed
50 square metres
Select dates to see price
Other room types
Executive Suite, 1 King Bed
48 square metres
1 King Bed
Room sleeps 2 guests
(up to 3 children)
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Deluxe Room, 1 King Bed
47 square metres
1 King Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Deluxe Double Room, 2 Double Beds
48 square metres
2 Double Beds
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxury Mexico City hotel in Santa Fe with a full-service spa

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

Located in Mexico City (Santa Fe), Live Aqua Ciudad de México Bosques de las Lomas is within a 5-minute walk of Arcos Bosques and within a 5-minute drive of Paseo de la Reforma. This luxury hotel is 2.4 mi (3.8 km) from Parque La Mexicana and 4.5 mi (7.2 km) from Chapultepec Park.

Make yourself at home in one of the 135 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Shopping on site
  • Total number of rooms - 135
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Conference space
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Express check-in
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2012
  • Number of restaurants - 1
  • Snack bar/deli
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • 24-hour fitness facilities
  • Electric car charging station
  • Ballroom
  • Banquet hall
  • Living plant wall
  • Secured parking
  • Food and water bowls
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Water-efficient toilets only
  • Accessible airport shuttle

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

Live Aqua Ciudad de México Bosques de las Lomas offers 135 air-conditioned accommodations with minibars and safes. A pillow menu is available. 65-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Turndown service
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • TV size 65
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Energy-saving switches

Where to Eat

Live Aqua Ciudad de México Bosques de las Lomas has a restaurant on site.

Carnivore - Onsite steakhouse. Open daily.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 2320 per pet, per stay
  • Dogs only
  • Up to 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Cashless payment methods are available for all transactions.

No rollaway/extra beds available

Children stay free

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

LGBTQIA friendly

Children stay free - maximum age 12

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Airport shuttle fee: MXN 2250 per person
  • Secured valet parking fee: MXN 150 per night
  • Pet fee: MXN 2320 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Live Aqua Mexico City Hotel & Spa
  • Live Aqua México City Hotel Mexico City
  • Live Aqua México City Hotel
  • Live Aqua México City Mexico City
  • Live Aqua México City

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key (Gronne Nogle)
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