Hilton Columbus/Polaris

4.0 star property

Photo gallery for Hilton Columbus/Polaris

Exterior
Meeting facility
Terrace/patio
Bar (on property)
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar

Explore the area

Map
8700 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    ‪5 min walk‬
  • Easton Town Center
    ‪11 min drive‬
  • Ohio State University
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

One King and One Sofa Bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

  • Sleeps 3
  • 1 King Bed

executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Business Lounge Access

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

standard room,2king beds

  • 31 sq m
  • Sleeps 4
  • 2 King Beds

room, 1 King bed, accessible (mobility & hearing, roll-in shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

presidential suite,1king bedroom, one queen bedroom, business lounge access

  • 112 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

fitness room, 1king bed

  • Sleeps 2
  • 1 King Bed

fitness room, 1king bed accessible,bathub(mobility & hearing)

  • Sleeps 2
  • 1 King Bed

executive room,2 king beds,business lounge access

  • Sleeps 4
  • 2 King Beds

Standard, One King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

executive parlor suite,1king bed with one sofa bed, business lounge access

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Business Lounge Access

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

executive2- rooms suite,1 king bed with one sofabed,business lounge access

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

parlor suite, 1king bed with one sofa bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Executive, Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Columbus

With a stay at Hilton Columbus/Polaris in Columbus (Polaris), you'll be a 1-minute drive from Polaris Fashion Place and 11 minutes from Easton Town Center. .This hotel is 8.8 mi (14.2 km) from Columbus Zoo and Aquarium and 10 mi (16.1 km) from Historic Crew Stadium.

What's nearby

  • Polaris Fashion Place - 5 min walk - 0.4 km
  • Topgolf - 3 min drive - 2.4 km
  • Easton Town Center - 11 min drive - 16.1 km
  • Historic Crew Stadium - 11 min drive - 16.1 km
  • Ohio State University - 14 min drive - 18.7 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Twin Peaks - ‬6 min walk
  • ‪Brio Italian Grille - ‬8 min walk

About this property

Hilton Columbus/Polaris

Hotel with a 24-hour health club, a quick walk to Polaris Fashion Place
Hilton Columbus/Polaris offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A 24-hour health club and in-room fitness are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 254 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while MP3 docking stations and satellite programming provide entertainment. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a satisfying meal at 17 Arrows Craft Kitchen serving guests of Hilton Columbus/Polaris. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 15504 square feet (1440 square meters) of space consisting of conference space and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
17 Arrows Craft Kitchen - This restaurant serves breakfast, lunch, and dinner.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 17 Arrows Craft Kitchen

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 15,504 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbus/polaris Hilton
Hilton Columbus/polaris
Hilton Columbus/polaris Columbus
Hilton Columbus/polaris Hotel
Hilton Columbus/polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hilton Columbus/Polaris Ohio
Hilton ColumbusPolaris Columb
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Columbus
Hilton Columbus/Polaris Hotel Columbus

Hilton Columbus/Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 691 out of 1094 reviews
Rating 8 - Good. 231 out of 1094 reviews
Rating 6 - Okay. 91 out of 1094 reviews
Rating 4 - Poor. 41 out of 1094 reviews
Rating 2 - Terrible. 40 out of 1094 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Stayed 1 night in Dec 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Alec

Stayed 1 night in Dec 2024

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice. Really couldn’t ask for more. Nice room, excellent breakfast, and location adjacent to mall area.
Stayed 2 nights in Dec 2024

8/10 Good

Manny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Gabe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here and enjoyed our stay , lovey place and close to shopping.
Stayed 1 night in Dec 2024

6/10 Okay

Carmela

Business traveller
Liked: Staff & service
Disliked: Amenities
The shower looked like a child laid the tile, I couldn’t watch anything on TV without paying 19.95. The staff on the other hand was exceptionally wonderful. Very friendly and helpful! Excellent staff
Stayed 2 nights in Dec 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way. Quiet and comfortable, and very clean. No issues whatsoever.
Stayed 1 night in Dec 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smash and Grab Overnight Parking despite $10 fee.
DO NOT STAY HERE IF YOU OWN A NICE VEHICLE AND PARK OVERNIGHT!!! The Hotel will charge $10 fee for parking, however, they do not warn Customers that Pick-up trucks are ROUTINELY window smashed by young thugs looking for guns. They will only take guns or cash. They specifically target Pick up Trucks. Staff will not disclose this upon check in. Clean and comfortable, your vehicle is not safe in the lot overnight. They will do this right in front of the Security Guards since they are not allowed to have guns. They make a ton off of parking, however, will not hire an off duty Police Officer like they should for the amount they make off of the abundance of cars in the lot. Security risk. Don't stay there if you have a nice vehicle.
Stayed 3 nights in Dec 2024

2/10 Terrible

Teejay

Liked: Staff & service
The water pressure is extremely low, and there is not enough hot water.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our 2 night stay. Will book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Evelyn D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and accommodating. I like that once you check in you receive a text asking if everything in your room is good and you can ask questions or state concerns and an actual person text you back in a timely fashion. The only thing I didn’t like compared to other hotels is that you cannot sign into your app accounts from their TVs (e.g. Netflix, YouTube TV etc.). Overall it was an excellent experience. It was clean. The hotel lobby and restaurant/bar areas were inviting with a pleasant atmosphere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, executive lounge was nice and food was pretty good for a hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Annette F

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. It will become our new tradition to eat dinner at Eddie merlots and stay at your beautiful hotel afterwards.
Stayed 1 night in Nov 2024

10/10 Excellent

Tabor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms and nice service
Stayed 2 nights in Nov 2024

10/10 Excellent

Rassoul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We wasn't aware we had to pay for parking. As muchbas the stay is why are customers being charged to stay on the property
Stayed 1 night in Sep 2024

10/10 Excellent

Donte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great trip but digital key wouldn’t work
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Makeshia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Stayed 2 nights in Oct 2024