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JM Marvel Hotel & Spa

4.0 star property

Photo gallery for JM Marvel Hotel & Spa

Front of property
View from property
Marvel Balcony | View from room
Lobby lounge
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hoan Kiem Lake
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪23 min drive‬

Room options

View all photos for Honeymoon Suite

Minibar, in-room safe, desk, rollaway beds

Honeymoon Suite

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Marvel Balcony

Marvel Balcony | View from room

Marvel Balcony

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Cozy Twin Room

Minibar, in-room safe, desk, rollaway beds

Deluxe Cozy Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Minibar, in-room safe, desk, rollaway beds

Junior Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Cozy Room

Minibar, in-room safe, desk, rollaway beds

Family Cozy Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Cozy Double Room

Deluxe Cozy Double Room

Deluxe Cozy Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Marvel Balcony

Honeymoon Marvel Balcony | View from room

Honeymoon Marvel Balcony

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (3980)
The price is NZ$121
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Hanoi Royal Palace Hotel 2

About the area

Hanoi

A stay at JM Marvel Hotel & Spa places you in the heart of Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This spa hotel is 0.5 mi (0.7 km) from Hanoi Old Town Night Market and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 9 min walk - 0.8 km
  • Hoan Kiem Lake - 9 min walk - 0.8 km
  • Thang Long Water Puppet Theatre - 11 min walk - 1.0 km
  • Hanoi Opera House - 3 min drive - 1.8 km

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬2 min walk
  • ‪AHA Cafe - ‬1 min walk
  • ‪Bún Chả Đắc Kim - ‬2 min walk
  • ‪Phở Bò 8A - Hàng Da - ‬1 min walk
  • ‪Nghĩa Cafe - Hàng Da - ‬1 min walk

About this property

JM Marvel Hotel & Spa

Art Deco hotel with a full-service spa and free breakfast
JM Marvel Hotel & Spa offers 45 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Make yourself at home in one of the 45 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, free babysitting, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
JM Marvel Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Free babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Facials
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

JM Marvel Hotel & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 622 out of 724 reviews
Rating 8 - Good. 74 out of 724 reviews
Rating 6 - Okay. 19 out of 724 reviews
Rating 4 - Poor. 4 out of 724 reviews
Rating 2 - Terrible. 5 out of 724 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sahanna, Springboro

Stayed 3 nights in Nov 2024

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good services
Stayed 2 nights in Dec 2024

10/10 Excellent

Jayantpriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very welcoming and could not do enough to please us from the time we arrived. Location is good in the old quarter, lots of action around the hotel. Breakfast and Dining options were good, the bar on the roof top is precious, Couples massage at spa was an added bonus feature! Special shout out to Ny An and Hien Bui for their excellent customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim, Santa Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great quaint and lovely property and the staff was excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

bryce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful. Jayce went out of his way to make sure we had excellent time. He offered info about destination and local food. All of recommendations we wonderful and greatly added to our vacation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. I wish I could always stay at such a well maintained facility.
Stayed 3 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, helping us plan trips
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Staff were lovely. Would definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Cecilia, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Dilan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and the staff are really humble and helpful. The breakfast was great. Easy walking distance to shopping and lake area. Recommend this hotel to whoever is looking at it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, location. The staff is very attentive and friendly. The room was very clean, spacious with many amenities. The balcony was big with spectacular views of the city. Breakfast had a big spread of local and western food. I highly recommend this hotel to other travelers to Ha Noi.
Stayed 6 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel & Location
If you are venturing to Hanoi you would definitely not be disappointed staying at JM Marvel Hotel & Spa. After making my booking I contacted the hotel and they arranged collection and return to the airport which was excellent. Arriving at the hotel you are made to feel like royalty and that you are the only guests in the hotel. The staff are fabulous. We had 2 rooms at the hotel (2 separate stays) and each was extremely comfortable and clean. The roof top bar serves excellent food and the views are very nice in the evening. I would highly recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Afroza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Afroza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, staff always ready to help. Smile with great customer service. Beautiful decor and comfortable bed. Would definitely recommend this hotel when in Hanoi.
Stayed 1 night in Nov 2024

10/10 Excellent

Lupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress and pillows very comfortable. Knowledge and friendly staff. Aways attentive. Ms. Ny and Bui were always very attentive. Ms. Nguyen, fromt office manager, went above her duties in helping us book a flight to Da Nang. When we return to Hanoi, will definitely stay here.
Stayed 4 nights in Nov 2024

10/10 Excellent

candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel and very friendly staff, esp Pineapple (Thom). They also were soo helpful, it was so easy to book our transportation esp when we arrived and gave us the best tour to Ninh Binh! The spa treatment was tge best, esp from my service with Kim! Loved staying here and really grateful that we chose this hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was a good walking distance to everything in the old quarter which was very convenient… We found our room was very noisey as there was a restaurant above us by a floor, we heard every chair being moved, people walking down the stairs, their full conversations ect. Although this was a big downside we overlooked it as the property was a great location. Room was tidy and clean, window that we had in our room looked out into a drain so we had no natural light coming into the room. Apart from these two downfalls we did enjoy our stay to the best we could. Staff we super friendly and helpful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this property. Worth paying a little extra to stay in the french quarter. Within walking distance to a lot of shops and food.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at JM Marvel in Hanoi. I checked in quite late but everything was well prepared in the room. The room had a very comfy bed and a powerful shower. The location is excellent as well woth it being central but not too loud. I would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shirley Shuk lin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are incredibly friendly! From the moment we arrived at the hotel, we felt warmly welcomed. Jayce was especially helpful, assisting us in finding a tour and offering great suggestions for attractions and the best restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel stay in Hanoi. Staff very friendly and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at JW Marvel hotel in the old quarter in Hanoi in late October 2024. I initially selected the hotel because of its location within old quarter of Hanoi. Upon my arrival, I could not have been more pleased with my selection. The hotel location made it easy to walk everywhere in the old quarter. The staff were exceptionally helpful and attentive, assisting me with bookings and offering suggestions on location to visit. My room was spacious in the junior suite and so comfortable. The rooftop lounge became a favourite place to for me have dinner and watch busy the city below. The breakfast they offered was also fantastic. As a solo traveler I felt cared for and safe and I would certainly use this hotel again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved this hotel and Thom The guest services manager was outstanding. Hotel is spotless, quiet and the breakfast was delicious. What more can youask for.
Stayed 1 night in Nov 2024