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Basel Marriott Hotel

4.0 star property

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View from property
Sundeck
Presidential Suite, 1 Double Bed
Daily buffet breakfast (CHF 40 per person)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Messeplatz 25, Basel, BS, 4005
  • Congress Center Basel
    ‪1 min walk‬
  • Musical Theater Basel
    ‪9 min walk‬
  • Basel University
    ‪13 min walk‬
  • Mulhouse (MLH-EuroAirport)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Executive Suite, 1 Double Bed, Non Smoking | Living room

Executive Suite, 1 Double Bed, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

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4.2 out of 5, Very good, (390)
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About the area

Basel

With a stay at Basel Marriott Hotel, you'll be centrally located in Basel, steps from Congress Center Basel and within a 5-minute walk of Rosentalanlage. .This family-friendly hotel is 0.8 mi (1.2 km) from Jean Tinguely Museum and 1.1 mi (1.8 km) from Basel Paper Mill.

What's nearby

  • Congress Center Basel - 1 min walk - 0.1 km
  • Basel Town Hall - 14 min walk - 1.2 km
  • Marktplatz - 14 min walk - 1.2 km
  • Basler Muenster - 18 min walk - 1.5 km
  • Basel Zoo - 4 min drive - 2.8 km

Getting around

  • Basel Bad Station - 10 min walk
  • Marktplatz Tram Stop - 13 min walk
  • EuroAirport Airport (BSL) - 15 min drive

Restaurants

  • ‪Klara - ‬4 min walk
  • ‪La Manufacture - ‬4 min walk
  • ‪Bar Rouge - ‬4 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Che Vuoi - ‬1 min walk

About this property

Basel Marriott Hotel

Family-friendly Basel hotel connected to the convention center, steps from Congress Center Basel
Basel Marriott Hotel offers 239 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 239 air-conditioned rooms featuring minibars and espresso makers. Wired and wireless internet access is complimentary, and Smart televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Basel Marriott Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CHF 50 per day)
  • Valet parking on site (CHF 50 per day)
  • Off-site parking within 984 ft (CHF 50 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: CHF 40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 40 per person
  • Self parking fee: CHF 50 per day
  • Valet parking fee: CHF 50 per day
  • Nearby parking fee: CHF 50 per day (984 ft away)
  • Pet fee: CHF 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The BaselCard is available at this property and guarantees several benefits including public transportation and discounts on various cultural and leisure activities.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Swissotel Basel Plaza
Swissotel Hotel Basel Plaza
Swissotel Plaza Basel
Basel Swissotel Le Plaza
Swissotel Le Plaza Basel Hotel Basel
Swissotel Le Plaza Hotel Basel
Swissotel Plaza Basel Hotel
Swissotel Le Plaza Basel
Basel Marriott Hotel Hotel
Basel Marriott Hotel Basel
Basel Marriott Hotel Hotel Basel

Basel Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 322 out of 589 reviews
Rating 8 - Good. 194 out of 589 reviews
Rating 6 - Okay. 40 out of 589 reviews
Rating 4 - Poor. 22 out of 589 reviews
Rating 2 - Terrible. 11 out of 589 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very nice with upgrades
Stayed 1 night in Dec 2024

4/10 Poor

Karleen

Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Comfortable and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Taejin

Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family - great location and very comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Donald L

Liked: Cleanliness, staff & service, property conditions & facilities
Property and rooms/employees all excellent. Surrounding area under construction and a carnival active across the street. These problems hopefully will clear up soon.
Stayed 1 night in Oct 2024

2/10 Terrible

Einav

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Cheryl, Seattle

Liked: Staff & service, property conditions & facilities
Construction
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well appointed room Comfortable Bed & Pillows Great expresso machine Fabulous Breakfast Excellent customer service Close to restaurants Nice late check out accommodation
Stayed 1 night in Oct 2024

10/10 Excellent

Amirhossein

Stayed 1 night in Sep 2024

4/10 Poor

Roberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Not recomended. No garage. No help to carry
Stayed 5 nights in Sep 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was friendly and informative.The rooms were clean. Only thing wrong was the construction that was taking place next to the hotel. The hotel was centrally located to what I wanted see and explore. Will stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Sep 2024

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were nice. Unfortunately there was lots of road construction.
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Sonali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the hotel was clean and conveniently located, I found the staff to be rude and service not upto the Marriott standard.
Stayed 5 nights in Aug 2024

10/10 Excellent

HYUK

Liked: Staff & service, amenities, property conditions & facilities
Best of best in Switzerland hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more than expected. Very roomy and comfortable. The staff was very helpful and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Saul

Stayed 1 night in Sep 2024

6/10 Okay

Felise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,not accommodating when flight delays.
The hotel was very nice and most of the staff were quite wonderful. I greatly enjoyed the gym, up to date equipment. However due to problems with my flights I didn't arrive until the next day and you charged me anyway as I was a few hours after the deadline but I was traveling. I thought that wasn't very understanding or accommodating. And it was particularly irritating that Stefan tried to blame it on hotels.com even though they called to advocate for me.
Stayed 5 nights in Aug 2024