4/10 Poor
Bradley
Travelled with family
8 Mar 2020
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth it
We arrived during the week at 10:30 pm. They were going to charge us four times more than a taxi to come pick us up so we grabbed a taxi instead. When we got there they told us the 5 of us could not stay in the room we reserved because they were doing renovations to the third floor where the room was. They put my husband and I with our 3 small children in two separate rooms. We have lived in Peru for more than a year so our standards are not as high as North American's standards are. That being said, the conditions were not terrible but the entire house smelled like cat pee and all of our clothes smelled like it too when we got home. The reason I booked with them was because they had a great breakfast with eggs so my gluten-free son could eat something in the morning. The next morning we noticed that no one who was staying there ate anything but when we when tried to eat breakfast the server told us they were out of everything and only has a few rolls left. That is not ok with me. Even if everyone had eaten that morning, they knew how many people they were going to have there and did not make sure they had enough food. We had to leave earlier than intended to get to the airport in time to eat an expensive breakfast there. This was NOT worth the money and I will not be staying here again. There was a very nice place on the same street that I would rather have stayed at. There is not even a sign outside to tell you when you get there so we were lost at first that night.
Bradley
Stayed 1 night in Feb 2020