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9Hotel Mercy

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 9Hotel Mercy

Front of property
Bar (on property)
Business centre
Superior Double Room
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Rua da Misericordia, 76, Lisbon, 1200-273
  • Carmo Convent
    3 min walk
  • Bistro 100 Maneiras
    1 min walk
  • Largo Trindade Coelho Stop
    1 min walk
  • Lisbon (LIS-Humberto Delgado)
    27 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Mercy)

Suite (Mercy)

Suite (Mercy)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Double Room

View from room

Club Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, soundproofing

Superior Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

City view

Solar dos Poetas

Free WiFi
Air conditioning
Housekeeping
24/7 front desk
4.8 out of 5, Exceptional, (460)
The price is NZ$183
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Solar dos Poetas

About the area

Lisbon

A stay at 9Hotel Mercy places you in the heart of Lisbon, within a 10-minute walk of Rossio Square and Santa Justa Elevator. .This boutique hotel is 0.5 mi (0.8 km) from Avenida da Liberdade and 0.6 mi (0.9 km) from Commerce Square.

What's nearby

  • Rossio Square - 6 min walk
  • Santa Justa Elevator - 7 min walk
  • Avenida da Liberdade - 10 min walk
  • Commerce Square - 11 min walk
  • Castle of São Jorge - 15 min walk

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 27 min drive

Restaurants

  • ‪Bairro do Avillez - ‬1 min walk
  • ‪Cervejaria da Trindade - ‬2 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Taberna do Avillez - ‬1 min walk
  • ‪Restaurante Sinal Vermelho - ‬1 min walk

About this property

9Hotel Mercy

Hotel with a 24-hour front desk, a short walk to Rossio Square
9Hotel Mercy offers 47 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 47 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary newspapers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Le 9 Bar - This bar serves breakfast only.
Room service (during limited hours) is available.

Languages

English, French, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for EUR 21 per day; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Le 9 Bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)
  • Nearby parking fee: EUR 21 per day (328 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

9Hotel Mercy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1002 reviews" "
Rating 8 - Good. 337 out of 1002 reviews" "
Rating 6 - Okay. 74 out of 1002 reviews" "
Rating 4 - Poor. 25 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cole, San Francisco

Travelled with partner
Liked: Amenities, property conditions & facilities
Great place to stay. Walking distance to many tourist attractions. The staff was very kind and attentive
Stayed 2 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

daryl s

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

ELEANOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kudos to the housekeeping staff who found my granddaughter’s pearl earrings and we were able to retrieve it on our way back to Lisbon. Thank you so much , appreciate your honesty.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jade

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
This hotel is in a great area for tourist. We arrived a bit early around 11 am and no room was available. We were asked to return at 3pm for a room. I was a bit disappointed that after flying all night and arriving at 10am. Got to the hotel at 11am. We were told that the room would be ready at 3pm and however the room was not ready at 3pm. We had to wait longer to get a room. Besides the arrival problem the hotel was 8/10 to me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in an excellent location. Hotel is very clean and comfortable.
Stayed 2 nights in Aug 2024

8/10 Good

Narendra

Liked: Cleanliness
Good location but staff need to be more service oriented
Stayed 2 nights in Jul 2024

8/10 Good

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Stayed 4 nights in Aug 2024

8/10 Good

Neelam

Liked: Cleanliness, staff & service
Everything close
Stayed 4 nights in Aug 2024

8/10 Good

Robert T. Torres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.. very close to restaurants and main attractions.
Stayed 6 nights in Aug 2024

6/10 Okay

Sadjida

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

David, Manhattan

👍
Stayed 1 night in Jul 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I had stayed in Lisbon previously on this same trip--we left to go to The Algarve and needed a place when we returned. This location is much quieter than Chiado but still located near Bairro Alto and other restaurants, sights, etc are within easy walking distance. The hotel is definitely a boutique hotel--smaller, darker more modern rooms, but well-apppointed. I did not have breakfast but it is available. The only negative is that the power to the rooms kicks in when you open your room and insert your key --rooms heat up a bit during day while you are out touring but they do cool quickly. Depending the area of town you would like to be in --and for a reasonable rate --I was very comfortable here!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property last minute, as our previous reservation cancelled on us. It was perfect! Perfect location, nice breakfast included. It was quiet at night, great staff, clean and spacious room. We will definitely stay here again!
Stayed 3 nights in Aug 2024

6/10 Okay

Ivan

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is centrally located to everything and the staff was friendly and accommodating. Its a decent place, but the facilities could use an upgrade as it is a bit dated. AC was modest. I ended up changing hotels for a better than average experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an absolute blast in Lisbon staying at 9Hotel Mercy! Amazing location, great space, lovely staff. Shout out to Nita and her Espresso Martini!
Stayed 5 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Great location, near to bars and restaurants. 10 minute walk (downhill) to the main square (Praça do comércio). Hotel rooms are comfortable but showing signs of wear and tear.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kionia

Liked: Staff & service, amenities, property conditions & facilities
The property is VERY clean. The beds are VERY comfortable! It’s located perfectly near everything. They have restaurants, gelato and a mini store right by the hotel. Any time I had questions the staff were eager to assist and provide assistance. I highly recommend this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

katya catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff especially Isabella lovely breakfast options and well situated.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
The room decor was really nice. Spacious and clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Stayed 2 nights in Aug 2024

8/10 Good

Harbani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property
Stayed 2 nights in Jul 2024

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location close to carmo convent. 24/7 front desk staff, clean and spacious modern rooms and bathrooms. Great service overall and great value for price
Stayed 7 nights in Jul 2024