Great customer service, kids enjoyed the swimming pool, lovely spacious room for all 4 of us. Only drawback was the breakfast options, for a full English breakfast it was not the standard as the sausages were just mini cocktail sausags, no baked veans but a different type of beans more like for lunch type, and no mushrooms, or hash browns ortomatoes. The scrambled eggs were dry so I opted for fried instead but the orange juice seemed off both tines we went for breakfast. Could have been the machine needed cleaning maybe.