We had a 5 night stay. First time in Lisbon and, in fact, first time in Portugal. A very pleasant experience. The hotel is spotless with extremely friendly and professional staff. The room was excellent with comfortable beds, plenty of wardrobe space and spacious bathroom . The AC didn't work but that wasn't a problem this time of year. Im surprised that the hotel room contained a kettle and cups but no tea/coffee, milk or sugar. Again, not a problem, just an observation. Location is superb being very close to the metro and only a few hundred metres from the train station. Bars and restaurants all around but despite being in the center of everything we weren't bothered at all with any noise. Breakfast was really nice and plentiful. There really isn't anything to dislike and we will return to this hotel next time we visit Lisbon.