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The Ritz-Carlton, Toronto

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Toronto

Lobby
Lunch and dinner served, Italian cuisine
Exterior
Room, 1 King Bed, Non Smoking (Terrace)
Lunch and dinner served, Italian cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Pool

Explore the area

Map
181 Wellington St W, Toronto, ON, ON M5V 3G7
  • Princess of Wales Theatre
    4 min walk
  • Metro Toronto Convention Centre
    5 min walk
  • Royal Alexandra Theatre
    6 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    10 min drive

Room options

View all photos for Family Suite, 1 Double Bed, Lake View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Family Suite, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 8
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run films

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Tower

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Corner

Club Suite, 1 Bedroom, Non Smoking, Corner | Lounge

Club Suite, 1 Bedroom, Non Smoking, Corner

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking, City View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Tower

Club Suite, 1 King Bed, View, Tower | Living room

Club Suite, 1 King Bed, Tower

  • 224 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking

Signature Suite, 1 Bedroom, Non Smoking | Living room

Signature Suite, 1 Bedroom, Non Smoking

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed (View)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 Double Bed (View)

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area

Executive Suite, 1 Bedroom, Non Smoking

  • 84 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Tower

  • 42 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Shangri-La Toronto

Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (1001)
The price is NZ$959
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Shangri-La Toronto

About the area

Toronto

With a stay at The Ritz-Carlton, Toronto, you'll be centrally located in Toronto, within a 10-minute walk of Rogers Centre and CN Tower. .This family-friendly hotel is 0.7 mi (1.1 km) from Ripley's Aquarium of Canada and 0.8 mi (1.2 km) from Scotiabank Arena.

What's nearby

  • Rogers Centre - 6 min walk
  • CN Tower - 6 min walk
  • Ripley's Aquarium of Canada - 8 min walk
  • Scotiabank Arena - 10 min walk
  • CF Toronto Eaton Centre - 16 min walk

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 8 min walk
  • Billy Bishop Toronto City Airport (YTZ) - 11 min drive

Restaurants

  • ‪Boston Pizza - ‬3 min walk
  • ‪The Pint Public House - ‬5 min walk
  • ‪Scaddabush Italian Kitchen & Bar - ‬3 min walk
  • ‪A&W Restaurant - ‬3 min walk
  • ‪Minami - ‬4 min walk

About this property

The Ritz-Carlton, Toronto

Luxury Toronto hotel in Downtown Toronto with a full-service spa
The Ritz-Carlton, Toronto offers 263 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa myBlend has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 263 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Frette Italian sheets. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by TOCA, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Toronto? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge between 7:00 AM and 11:30 AM on weekdays.
TOCA - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
EPOCH Bar & Kitchen - Onsite gastropub. Open select days.
LANO - This wine bar specializes in local and international cuisine and serves dinner and light fare. A children's menu is available. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, Belarusian, Bulgarian, Chinese (Mandarin), Croatian, Czech, English, Farsi, Filipino, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Thai, Ukrainian, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–11:30 AM: CAD 38-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • TOCA
  • EPOCH Bar & Kitchen
  • LANO

Things to do

  • Art gallery
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Private winery tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (20000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 106
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 75
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Portable bath seat
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • First-run films
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 38 to 45 per person
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto

The Ritz-Carlton, Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 866 reviews" "
Rating 8 - Good. 89 out of 866 reviews" "
Rating 6 - Okay. 38 out of 866 reviews" "
Rating 4 - Poor. 7 out of 866 reviews" "
Rating 2 - Terrible. 20 out of 866 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. Amazing staff (we love you Nikos!), spectacular amenities, perfect location, fabulous dining. We love the Ritz! Will always come back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Mychal Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service. Exactly what you’d expect from the Ritz. Highly recommend. Great staff, very nice rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was everything we expected of a Ritz Carlton. The staff was friendly and accommodating. The room was spacious with outside views our family of 3 adults absolutely loved. Definitely recommend this property
Stayed 4 nights in Aug 2024

8/10 Good

Alasdair, St Johns

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the Ritz, what more is there to say other than it lives up to the reputation.
Stayed 1 night in Aug 2024

10/10 Excellent

Urvibahen, Woodbine

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Friendly Room service Clean The lobby construction was a minus
Stayed 5 nights in Aug 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The room was great but there was significant building work going on in the foyer that was very noisy. It spoilt the only breakfast we had in the hotel, and was unpleasant each time we had to walk through.
Stayed 5 nights in Aug 2024

10/10 Excellent

FRANKLIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with most major sites very close
Stayed 5 nights in Aug 2024

6/10 Okay

Frank

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohammad, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Aug 2024

10/10 Excellent

Mohammad, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotel stays I’ve ever had. Hands down. Everything was great. Ritz Carlton makes all the competition look like pretenders.
Stayed 1 night in Aug 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
impeccable service, lovely facilities and a prime location.
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa, Seattle

Stayed 2 nights in Jul 2024

10/10 Excellent

Liane

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Jul 2024

10/10 Excellent

John, Alpharetta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great location! Hotel is beautiful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing place.
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Natasha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was disappointing
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely family stay at the Ritz Carlton. The hotel is luxurious and in a very convenient location for all the main tourist sites. The staff were helpful, courteous, friendly and efficient and the facilities excellent and kept in immaculate order. Thankyou for making our stay memorable. We hope to visit again in the future.
Stayed 6 nights in Jul 2024