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Best Western Downtown Phoenix

2.5 star property

Photo gallery for Best Western Downtown Phoenix

Outdoor pool, pool loungers
Lobby
Lobby
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
620 N 6th St, Phoenix, AZ, 85004
  • Roosevelt Row
    ‪1 min walk‬
  • Arizona Center
    ‪4 min walk‬
  • Arizona State University - Downtown Phoenix
    ‪5 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Phoenix Downtown

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1267)
The price is NZ$640
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hampton Inn & Suites Phoenix Downtown

About the area

Phoenix

A stay at Best Western Downtown Phoenix places you in the heart of Phoenix, within a 15-minute walk of Phoenix Convention Center and Chase Field. .This hotel is 7.1 mi (11.4 km) from Grand Canyon University and 9.9 mi (16 km) from Arizona State University.

What's nearby

  • Arizona Center - 4 min walk
  • Phoenix Convention Center - 9 min walk
  • Chase Field - 14 min walk
  • Footprint Center - 16 min walk
  • The Van Buren - 19 min walk

Getting around

  • Roosevelt - Central Ave Station - 13 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 10 min drive

Restaurants

  • ‪Taco Boys - ‬8 min walk
  • ‪Cheba Hut - ‬6 min walk
  • ‪Sazerac - ‬8 min walk
  • ‪Cobra Arcade Bar - ‬7 min walk
  • ‪Jobot Coffee, Diner & Bar - ‬7 min walk

About this property

Best Western Downtown Phoenix

Hotel with free breakfast, near Chase Field
Best Western Downtown Phoenix offers 90 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 90 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a fireplace in the lobby.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Shopping
  • A hot tub

Family friendly

  • Dining table
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is possible if rooms are available. P

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 18 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel
Holiday Inn Hotel Downtown-Ballpark
Holiday Inn Express Hotel Phoenix Downtown-Ballpark
Holiday Inn Express Hotel Downtown-Ballpark
Holiday Inn Express Phoenix Downtown-Ballpark
Holiday Inn Express Downtown-Ballpark
Best Western Downtown Phoenix Phoenix
Best Western Downtown Phoenix Hotel Phoenix
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark
Express Phoenix Ballpark
Holiday Inn Express Hotel Suites Phoenix Downtown Ballpark

Best Western Downtown Phoenix Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1004 reviews
Rating 8 - Good. 254 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 50 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Travelled with family
You can find a better place to stay
We stayed her for a Stay and Play soccer tournament. It’s just a hotel. Nothing special or super nice to report. Not a particularly great neighborhood, they can’t leave the doors unlocked. That becomes annoying to find a room key just to enter the lobby. I would definitely pick a different hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

vanesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great my mom loved it
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our one night stay. The walls are pretty thin- could hear toilets flushing, but tolerable. Staff was super kind and helpful
Stayed 1 night in Nov 2024

8/10 Good

Philip

Stayed 1 night in Oct 2024

10/10 Excellent

Jacklene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there were more in-house food options. Other than that, everything was great!
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this property with onsite parking and included breakfast. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
What I was looking for in my work trip. Walkable to many restaurants and stores. Quiet
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality for the price.
Everything about the room was great. The night table with the centralized electric adapter was great for my CPAP machine, and charging my iPhone.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Markos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s quite
Stayed 2 nights in Nov 2024

10/10 Excellent

andrea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Stayed 2 nights in Nov 2024

8/10 Good

Cassandra

Everything was okay
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The decor is from the 80s and has seen better days. The room was nasty and dirty. Stained curtains, scratches on the walls, dirty carped, and plenty of mold in the bathroom.
Stayed 2 nights in Nov 2024

8/10 Good

Ranj

Liked: Staff & service
Location is ok. For some reason it didn’t feel safe walking back to this location in the evening. Staff was excellent. Hotel pricing is what you pay for. So definitely not 5 star, but alright for a quick stop.
Stayed 3 nights in Nov 2024

8/10 Good

Ras

Liked: Staff & service, property conditions & facilities
Lucia and the staff were very helpful in everything
Stayed 2 nights in Nov 2024

8/10 Good

Hanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent! The breakfast was great. Pool was nice. Unfortunately the ac in the room was very noisey. Fair price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Isaac

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled on extremely short notice and had to kill quite a bit of time alone on the first day. I really appreciated the walkability to Roosevelt Row for all of the shopping and dining options. Staff was excellent, answered all my questions, and helped me out with a few things I forgot to pack. Would absolutely stay at this location again.
Stayed 1 night in Oct 2024

8/10 Good

Terrance

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Id come back
Everything was good. Only issue was the 18 dollar parking fee a night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Client serves Rep Jennifer, she is awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Jose, Ontario

Business traveller, Travelled with group
Liked: Amenities
Hospitality was outstanding superved