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Hilton Garden Inn Dallas Richardson

3.0 star property

Photo gallery for Hilton Garden Inn Dallas Richardson

Lobby
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Exterior
Room, 2 Queen Beds
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Hot tub
  • Breakfast available
  • Parking available

Explore the area

Map
1001 W. President George Bush Highway, Richardson, TX, 75080
  • University of Texas at Dallas
    ‪5 min drive‬
  • CityLine
    ‪5 min drive‬
  • Methodist Hospital Campus for Continuing Care
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

43-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility & Hearing Accessible (bathtub)

43-inch LCD TV with satellite channels, TV

Suite, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub)

Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub)

Room, 2 Queen Beds, Mobility & Hearing Accessible (Bathtub)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility & Hearing Accessible (RI Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Mobility & Hearing Accessible (RI Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility & Hearing Accessible (bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Mobility & Hearing Accessible (bathtub)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Plano East - Richardson by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is NZ$168
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Express & Suites Plano East - Richardson by IHG

About the area

Richardson

With a stay at Hilton Garden Inn Dallas Richardson, you'll be centrally located in Richardson, a 5-minute drive from University of Texas at Dallas and 13 minutes from Galleria Dallas. .This hotel is 14.2 mi (22.8 km) from Southern Methodist University and 11.1 mi (17.8 km) from Legacy West.

What's nearby

  • University of Texas at Dallas - 5 min drive
  • Eisemann Center for the Performing Arts - 5 min drive
  • CityLine - 5 min drive
  • Baylor Scott & White The Heart Hospital - 7 min drive
  • Galleria Dallas - 13 min drive

Getting around

  • Downtown Plano Station - 5 min drive
  • Dallas Medical-Market Center Station - 27 min drive
  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Northside Drafthouse & Eatery - ‬4 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Golden Chick - ‬18 min walk
  • ‪Taiwan Cafe - ‬4 min drive

About this property

Hilton Garden Inn Dallas Richardson

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Dallas Richardson offers 125 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LCD televisions come with premium satellite channels.

This Richardson hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Grab a bite to eat at Garden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Richardson? This hotel has 2520 square feet (234 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay), Free wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Motorhome/coach/lorry parking (free) on site
  • Self parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Garden Grille and Bar

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2520 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Firepit
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Renovated entire property – July 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.50 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Self parking fee: USD 3.87 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 7:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Dallas Hotel Richardson
Hilton Garden Inn Dallas Richardson
Hilton Garden Inn Richardson
Hilton Garden Inn Richardson Dallas
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garn Dallas Richardson
Hilton Dallas Richardson
Hilton Garden Inn Dallas Richardson Hotel
Hilton Garden Inn Dallas Richardson Richardson
Hilton Garden Inn Dallas Richardson Hotel Richardson

Hilton Garden Inn Dallas Richardson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 554 out of 958 reviews
Rating 8 - Good. 228 out of 958 reviews
Rating 6 - Okay. 89 out of 958 reviews
Rating 4 - Poor. 51 out of 958 reviews
Rating 2 - Terrible. 36 out of 958 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very clean and up to date. Very well kept.
Stayed 1 night in Nov 2024

6/10 Okay

Maricella

Travelled with family
Liked: Staff & service
Hot tub was under maintenance, also charged me over $50 more since I booked through a 3rd party (Expedia) neither of these issues were communicated prior to booking
Stayed 2 nights in Nov 2024

4/10 Poor

Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Associate working front desk was not friendly and I fear hates her job… a lot.
Stayed 1 night in Nov 2024

8/10 Good

Haley

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Stayed 1 night in Nov 2024

4/10 Poor

Savannah, Flint

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool area was very dirty. Terrible smell in the 2nd floor
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

6/10 Okay

FU GUO

Disliked: Staff & service, property conditions & facilities
The bathroom is not clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Srinibas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Big chain that nickels and dimes
I walked into the hotel after A long trip and was greeted by a gentleman At the desk who proceeded to tell me about all of the charges that I would be nickel and dimed for. Rather than accepting the fact that Hotels.com stated that there was free parking, he insisted that the four dollar charge per night was something that the Hilton had decided and did not “update the third-party about”. I was told that I should speak with the manager who never showed up that evening and did not come in until at least two days later. After waiting two days, I still could not get in touch with the manager and spoke with a gentleman by phone from my room named Carlos, who also refused to take any action because he is not the manager. He could hear that I was getting upset and had the audacity to tell me to relax, and then proceeded to tell me that the charges for the parking were not on my bill in the first place. Although it’s only four dollars per night, the principal is important because I was promised free parking and I did not deserve to be treated that way for a legitimate concern. I also found it ridiculous that they charge you $100 for incidentals so they can play with your money while you are staying there in the event of damage.
Stayed 4 nights in Oct 2024

8/10 Good

Gail

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

6/10 Okay

Holly

Travelled with family, Business traveller
The app was down. Could not check in without going to the counter
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one small problem
This is a great property, I just don’t love the fact that online it indicates free parking when in fact there is a small charge. I asked them to waive it since I specifically checked to see if parking was free before I booked, they said they would do that but I have not yet seen the evidence. Everything else was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Ferman

Stayed 1 night in Jul 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very limited services. Front desk people need additional training in customer care,
Stayed 4 nights in Oct 2024

10/10 Excellent

Tatsiana

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Oct 2024

10/10 Excellent

Dennis, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and the staff were friendly. The hot tub wasn't working, however the pool was nice. The exercise room was great as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Leveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

CESAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cesar's
This is my third time staying at the Hilton Garden Inn in Richardson, and the service has always been outstanding. I enjoyed the breakfast, which was superb and excellent service and could accommodate my taste for a large cup of coffee with milk.
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Liked: Staff & service, room comfort
Meh.
Room had a smell to it that could be because it was a smokers' room. Otherwise, it was all pretty average.
Stayed 1 night in Sep 2024