2/10 Terrible
Rayjeana
Business traveller
2 Nov 2024
Verbal abuse and bullying are not acceptable
Not a fan of this place anymore because I was treated like trash by a woman named Purdue and some other guy that was working there and he said I was going to have to pay more than what I was paying and he was calling the cops if I didn’t have the keys to him by 11am. So let’s see what I did to deserve to get this treatment from a hotel owner that I was not able to get a late check out for my friend because she was late getting our clothes washed and I had nothing to wear but I was forced to get out or told I was going to jail so I had to grab her stuff and mine and I was met by the housekeeper and she was not friendly to me and I was trying to talk to her because I couldn’t find my keys and she just ignored me and never did bring me some towels or Kleenex so the day before I got up and it was pouring down rain so I had to plan to stay another night and at 9 am I went to the front desk and I told them I booked another day and could I stay in the same room and they let me have my lunch and dinner and I was told that I was going to have to pay another deposit and they didn’t know if I would get the other one back now or later and then I was told to pay the early check in fee of $15 dollars or I needed to get out of the room and come back at 3pm, so I was trying to be responsible and take care of business early enough to make arrangements to accommodate me and them; but they were not going to be nice to me and I was told that Purdue was being a responsible and I was not.
Rayjeana
Stayed 1 night in Oct 2024