During check-in, the AC wasn’t working in the entire lobby, and I had to stand in line for about 20 minutes in the heat. After finally checking in and getting my key card, I went all the way to the 5th floor, to the last room at the end of the hallway—still no AC.
I tried the key multiple times, but it wouldn’t open the door. So, I had to go all the way back to the lobby, exhausted and carrying all my belongings, to get another key.
The same thing happened to my friend when he tried to check in.