8/10 Good
Lynn
25 Sept 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one night stay
Our one night stay was perfect for a place to stay close to a wedding venue that we were attending. We had asked about early checkin so we could use the room to get ready for the wedding. I called and were told our room was ready for check in. When we arrived, the room was a 2 queen bed, accessable room (which we do not need) and not the king room we had reserved. We were told that our king room would not be available until at least 45 minutes later (which would also have been after the 4:00 check in time). That did not leave us enough time to change for the wedding. We begged to be able to change in the queen room and then get the room we wanted when available. Reluctantly they allowed us to change in the queen room. We did understand their reluctance and promised not to touch a thing in the room, just change our clothes. We then brought our luggage back to the desk and then we were able to get into the correct room. It all worked out, but was very disconcerting at first, as we would have prepared for the wedding before arriving if we knew the room was not ready.
Lynn
Stayed 1 night in Sep 2024