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Sheraton Ontario Airport Hotel

3.5 star property

Photo gallery for Sheraton Ontario Airport Hotel

Premium bedding, in-room safe, desk, laptop workspace
Outdoor pool
Exterior
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast available
  • Bar
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
429 N Vineyard Ave, Ontario, CA, 91764
  • Ontario Convention Center
    ‪7 min walk‬
  • Cucamonga-Guasti Regional Park
    ‪2 min drive‬
  • Toyota Arena
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Corner

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Club Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Ontario

When you stay at Sheraton Ontario Airport Hotel in Ontario, you'll be near the airport, within a 5-minute drive of Ontario Convention Center and Ontario Mills Shopping Mall. .This hotel is 1.5 mi (2.5 km) from Cucamonga-Guasti Regional Park and 1.6 mi (2.7 km) from Schimmel Dog Park.

What's nearby

  • Ontario Convention Center - 7 min walk
  • Ontario Mills Shopping Mall - 5 min drive
  • Toyota Arena - 5 min drive
  • Pomona College - 8 min drive
  • Victoria Gardens - 8 min drive

Getting around

  • Upland Station - 5 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 5 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Jack in the Box - ‬2 min drive
  • ‪Corner Pub - ‬19 min walk
  • ‪The O Lounge - ‬8 min walk
  • ‪Del Taco - ‬16 min walk

About this property

Sheraton Ontario Airport Hotel

Hotel in Ontario with airport shuttle service and a 24-hour fitness center
Sheraton Ontario Airport Hotel offers 164 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Stay in one of 164 guestrooms featuring flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary at scheduled times.
Buffet breakfasts are available for a surcharge.
Sheraton Ontario Airport Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Secured uncovered extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 3:00 AM to midnight
  • Airport shuttle at scheduled times

Food and drink

  • Breakfast available for a fee: USD 6.5-18.5 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 6.5 to 18.5 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Uncovered extended parking fee: USD 15 per day
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ontario Airport Sheraton
Sheraton Hotel Ontario Airport
Sheraton Ontario Airport
Sheraton Ontario Airport Hotel
Ontario Sheraton
Sheraton Ontario
Sheraton Ontario Hotel Ontario
Sheraton Ontario Airport Hotel Hotel
Sheraton Ontario Airport Hotel Ontario
Sheraton Ontario Airport Hotel Hotel Ontario

Sheraton Ontario Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bridgett

Liked: Cleanliness, staff & service, property conditions & facilities
These were probably the most comfortable pillows and bed I have ever slept in and with exception of the neighboring noise, because there is no insulation between the walls.It was a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They need to install USB-C charging ports everywhere. They only offered USB, but that’s my only complaint.
Stayed 4 nights in Nov 2024

4/10 Poor

John D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
The Restaurant in hotel had Happy Hour until 7pm, I arrived at 6:45 was not waited on until 7:01 even after motioning to bar tender, then was told Happy Hour was over. Chicken order was extremely dry.
Stayed 2 nights in Nov 2024

10/10 Excellent

TERRANCE

Stayed 3 nights in Oct 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Heather

Stayed 1 night in Oct 2024

10/10 Excellent

Eva

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. The staff during my stay was spot on. The room was very nice and the bed comfy. I used the yoga room, gym and swam my lap in the pool, all of which were clean and well kept. I could not have asked for anything more. I absolutely appreciated the 24/7 shuttle service from the airport and how easy it was to schedule shuttle service back to the airport. I liked the 15 minute walk to the convention center because it allowed me a little exercise after long days of sitting at meetings. I will never stay in the hotels I've chosen before. Thank you for a most excellent stay and a BIG thank you to the front office staff. You made me feel like I was home.
Stayed 2 nights in Oct 2024

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alberto

Liked: Cleanliness, amenities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Steven A., Upland

Great Service. Calm environment
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia Inga

Liked: Cleanliness, amenities, property conditions & facilities
Very nice clean and safe. Very close to the airport too
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business travel location
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! And they don’t charge for parking like some hotels nearby. Highly recommended!
Stayed 1 night in Sep 2024

8/10 Good

Gilad

Travelled with partner
Liked: Cleanliness, staff & service
The property is in a good location, but the facility is a little outdated.
Stayed 1 night in Sep 2024

10/10 Excellent

Damon Elliott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 3 nights in Sep 2024

10/10 Excellent

Lazara

Stayed 1 night in Sep 2024

10/10 Excellent

Ashley D

Liked: Staff & service, amenities
Out dated
Stayed 1 night in Sep 2024

8/10 Good

Kyle

Stayed 2 nights in Aug 2024

10/10 Excellent

aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had been newly renovated and is a big improvement from my previous stay. I love the new look of the lobby, bar, and guest rooms. I did not see nor hear any construction so I am assuming all renovations is now complete. Service was great as usual, and the free airport shuttle is the cherry on top. Highly recommended!
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. There was no more construction as mentioned in other reviews, it appears that renovations have been completed, everything looks nice and new. The restaurant and bar was great value and the service overall was fantastic. Would not hesitate to stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay.
Stayed 2 nights in Aug 2024

8/10 Good

GEMMA

Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good and i will recommend it to all.
Stayed 1 night in Aug 2024

10/10 Excellent

Edwin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024