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Hacienda Encantada Resort & Residences

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda Encantada Resort & Residences

3 outdoor pools, free pool cabanas, pool umbrellas
Luxury Studio Suite | Terrace/patio
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Front of property
Chapel

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
  • Breakfast available
  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Kilometro 7.3 Carretera Transpeninsular, Cabo San Lucas, BCS, 23410
  • Cabo del Sol Golf
    18 min walk
  • Cabo San Lucas Bay
    12 min drive
  • Monuments Beach
    18 min drive
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    38 min drive

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 149 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms, 2 Bathrooms

Premium Suite, 2 Bedrooms, 2 Bathrooms | Terrace/patio

Premium Suite, 2 Bedrooms, 2 Bathrooms

  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Encanto Studio

Encanto Studio

Encanto Studio

  • 43 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Executive Room

Executive Room | View from room

Executive Room

  • 133 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View | Terrace/patio

Deluxe Villa, 3 Bedrooms, Private Pool, Ocean View

  • 290 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Villa, 2 Bedrooms, Ocean View, Poolside

Deluxe Villa, 2 Bedrooms, Ocean View, Poolside | Living area

Deluxe Villa, 2 Bedrooms, Ocean View, Poolside

  • 220 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Large Twin Sofa Bed

Similar properties

Exterior

Playa Grande Resort & Grand Spa

On private beach
Pool
All-inclusive
Spa
4.4 out of 5, Excellent, (1197)
The price is NZ$606
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Playa Grande Resort & Grand Spa

About the area

Cabo San Lucas

Located in Cabo San Lucas, Hacienda Encantada Resort & Residences is by the ocean, a 3-minute drive from Cabo del Sol Golf and 15 minutes from Luxury Avenue. .This beach hotel is 3.9 mi (6.3 km) from Santa Maria Beach and 3.9 mi (6.3 km) from Las Viudas Beach.

What's nearby

  • Cabo del Sol Golf - 18 min walk
  • Marina Del Rey - 15 min drive
  • Santa Maria Beach - 15 min drive
  • Las Viudas Beach - 17 min drive
  • Medano Beach - 21 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 38 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪La Cevichería - ‬8 min drive
  • ‪RosaNegra - ‬15 min walk
  • ‪El Eden Tequila Bar - ‬3 min walk
  • ‪Sunset Da Mona Lisa - ‬12 min drive

About this property

Hacienda Encantada Resort & Residences

Stylish beach retreat with 3 outdoor pools
Hacienda Encantada Resort & Residences offers 222 accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 50-inch plasma televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, and hair dryers. This Cabo San Lucas hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court and a complimentary water park are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 18 years old are not allowed in the fitness facility or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 222 individually decorated guestrooms, featuring DVD players and plasma televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 15 km.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Las Marias Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 3 swim-up bars. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Las Marias Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
La Trajinera Restaurant - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
El Patio - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
La Pergola Restaurant - Overlooking the pool, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Los Riscos Mesquite Grill - This beachfront fine-dining restaurant specializes in international cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hacienda Encantada Resort & Residences are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Land activities

Tennis
Volleyball

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 15 km
  • Casino shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25 for adults and USD 12.5 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 3 swim-up bars and 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Las Marias Restaurant
  • La Trajinera Restaurant
  • El Patio
  • La Pergola Restaurant
  • Los Riscos Mesquite Grill

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Outdoor tennis court
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Trampoline

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar in shower
  • Pool access ramp on site
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch plasma TV
  • Digital channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 270.0 per night
Cribs (infant beds) are available for USD 270.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Airport shuttle fee: USD 85.00 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: USD 270.0 per night
  • Rollaway bed fee: USD 270.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the fitness facility or spa tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hacienda Encantada
Hacienda Encantada Cabo San Lucas
Hacienda Encantada Resort
Hacienda Encantada Resort Cabo San Lucas
Hacienda Encantada Hotel Cabo San Lucas
Hacienda Encantada Resort & Spa Cabo San Lucas, Los Cabos
Hacienda Encantada Resort And Spa
Hacienda Encantada Resort & Spa Cabo San Lucas Los Cabos
Hacienda Encantada Resort Residences
Hacienda Encantada Resort
Hacienda Encantada Resort & Residences Hotel
Hacienda Encantada Resort & Residences Cabo San Lucas
Hacienda Encantada Resort & Residences Hotel Cabo San Lucas
Hacienda Encantada Resort A La Carte All Inclusive Optional

Hacienda Encantada Resort & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 942 reviews" "
Rating 8 - Good. 256 out of 942 reviews" "
Rating 6 - Okay. 90 out of 942 reviews" "
Rating 4 - Poor. 37 out of 942 reviews" "
Rating 2 - Terrible. 58 out of 942 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 3 nights in Sep 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!! I loved my time and the staff. Everything was perfect!
Stayed 4 nights in Aug 2024

8/10 Good

Greg

Beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I can’t say enough great things about this property. The options for Restaurants and pools Are endless The staff is caring and attentive!
Stayed 4 nights in Aug 2024

2/10 Terrible

Edgar

Travelled with family
Disliked: Staff & service, amenities
They lied about promos I was promised by there staff and also about spending credit.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lauren, Long Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was the best I have had ant ann anll inclusive , every place we ate at, off and on the property. They do have partnerships with restaurants off the property that honor the all inclusive you purchase with them. Beautiful place and the rooms are top notch. It was great to have more food options at the pool other than hot dogs and hamburgers!
Stayed 3 nights in Jun 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was attentive, helpful and so kind. Our room was very quiet, clean and close to the ocean with an amazing view! The restaurants served food that was well prepared. The only drawback,(for us), was there was no “live” music to dance. Lack of night life activity made it boring after a late dinner.
Stayed 4 nights in May 2024

10/10 Excellent

Mike

Liked: Amenities
The property is absolutely beautiful!!
Stayed 3 nights in May 2024

8/10 Good

Quanico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Jennifer

Stayed 3 nights in Jun 2023

8/10 Good

braeden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property Just be wary that Cabo is in Mexico and is not as safe as most people claim. Just be cautious when not at the resort
Stayed 8 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

2/10 Terrible

Suman, Simi Valley

Stayed 4 nights in Mar 2024

8/10 Good

Annette, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property but no access to the beach. Not much in the surrounding area. Fantastic pool areas and food quality was very good. Polite staff but I didn’t care for the add-on pressure when we checked in. Trying to sell us on added activities, etc.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Lachelle Marie

Stayed 5 nights in Mar 2024

10/10 Excellent

Daniel Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the property, except the man who checked us in could have been much nicer. We've had him before and thought the same thing.
Stayed 7 nights in Mar 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

8/10 Good

Nanci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, but it shares the property with timeshare owners and you are treated very much second rate if you aren’t an owner. Best pool and gym are limited to owners. Pressure sales to get you to timeshare presentations and to get you to sign up for all inclusive. Exorbitant prices for food, drink and transportation to push you towards all inclusive, which isn’t worth it if you can’t get reservations or you want to explore off property. $95 for three smoothies and three medium coffees, as an example.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I reserved an Ocean View Room through Expedia. The room they wanted to give me was not an ocean view. When I showed the check-in associate the Expedia listing I booked it from, the associate threw the paper back at me and said, "That's not us, that's their ad". Upon me insisting that they should honor their ad, he told me that owners get the good ocean views. With further pressing by me, we ended up with a Partial Ocean View. The original rooms are starting to show their age. The toilet "ran water" the entire week even after us asking for service. The drain in the shower was slow. The water in the shower fluctuated between hot and cold. Tough to take a shower. The shuttle use to be free to their sister property in the Marina. Now it's $32 round trip for two people unless you are an owner. A cab ride into town is now $30. Unless you are an owner it's an expensive place to stay. The breakfast buffet in one restaurant on property is $50 a person. If the food was great it would be one thing but it's not. I have stayed there five times. We will be looking at other choices for our next trip.
Stayed 7 nights in Jan 2024

10/10 Excellent

Macaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible so kind and attentive, love the authentic Mexican food.
Stayed 2 nights in Jan 2024

2/10 Terrible

Cynthia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t waste your money!!
If you like pressure Timeshare sales go!! We will never stay here again we had NO hot water the entire time we stayed terrible and the concierge kept telling us that they would fix it again and again but apparently talking with others that have timeshares there it’s a on going thing and we had a problem with our toilet flapper randomly squealing in the middle of the night they said they would come fix it while we were at the pool for the day well again in the middle of the night loud squealing we would have to lift the back of toilet lid and pull on flapper to stop this went on for 3 nights asked to change rooms we had ocean view but nothing available to change anywhere 😡 so finally we said we are staying in the room until maintenance comes with a new flapper to install and fix hot water we waited over 2 hours and finally he arrives and we said did you bring a new flapper? No is that what it is OMG!! Couldn’t do anything about hot water it was several buildings they said we felt blessed because other hotel guests had backups of random sewage. Just stay somewhere else enjoy your trip to Cabo we go about 4 times a year and love it !! Stay at Le Blanc excellent we also love the Marina area hotels and Hyatt Ziva.. You work to hard to waste your money the only thing nice about it was the ocean pool and food at pool area only !!
Stayed 5 nights in Nov 2023