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DoubleTree Suites by Hilton Hotel McAllen

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree Suites by Hilton Hotel McAllen

Reception
Indoor pool, pool umbrellas
Reception
Exterior
Suite, 2 Double Beds (Conference Table) | Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
1800 S 2nd St, McAllen, TX, 78503
  • Rio Grande Regional Hospital
    1 min walk
  • McAllen Medical Center
    4 min walk
  • La Plaza Mall
    17 min walk
  • McAllen, TX (MFE-Miller Intl.)
    3 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

  • 120 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms (Conference Table)

Suite, 2 Bedrooms (Conference Table) | Reception

Suite, 2 Bedrooms (Conference Table)

  • 104 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table)

  • 87 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

McAllen

When you stay at DoubleTree Suites by Hilton Hotel McAllen in McAllen, you'll be in the business district, within a 5-minute drive of La Plaza Mall and McAllen Convention Center. .This family-friendly hotel is 7.9 mi (12.8 km) from Puente Internacional Reynosa-Hidalgo and 0.1 mi (0.1 km) from Rio Grande Regional Hospital.

What's nearby

  • Rio Grande Regional Hospital - 1 min walk - 0.2 km
  • McAllen Medical Center - 4 min walk - 0.3 km
  • La Plaza Mall - 17 min walk - 1.5 km
  • 17th Street Entertainment District - 3 min drive - 2.9 km
  • McAllen Convention Center - 5 min drive - 5.6 km

Getting around

  • Miller Intl. Airport (MFE) - 3 min drive

Restaurants

  • ‪Taco Palenque - ‬19 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Whataburger - ‬19 min walk
  • ‪Starbucks - ‬16 min walk

About this property

DoubleTree Suites by Hilton Hotel McAllen

Family-friendly hotel with airport shuttle service and area shuttle service
DoubleTree Suites by Hilton Hotel McAllen offers 262 accommodations with video-game consoles and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 2 mi.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in McAllen? This hotel has 5759 square feet (535 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
DoubleTree Suites by Hilton Hotel McAllen has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 9:00 AM to 5:00 PM
  • Airport shuttle on request
  • Free local area shuttle up to 2 mi
  • Free shopping centre shuttle

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: USD 13.00 for adults and USD 7.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Access to nearby indoor pool
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Separate living room

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (5759 square feet)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Fridge

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13.00 for adults and USD 7.00 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel McAllen
Embassy Suites McAllen
McAllen Embassy Suites
DoubleTree Suites Hilton Hotel McAllen
DoubleTree Suites Hilton McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel
DoubleTree Suites by Hilton Hotel McAllen McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

DoubleTree Suites by Hilton Hotel McAllen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews" "
Rating 8 - Good. 205 out of 1001 reviews" "
Rating 6 - Okay. 92 out of 1001 reviews" "
Rating 4 - Poor. 51 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities
all good customer service excellente only thing it was raining and water was dripping thru the window getting floor rug wet.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Looked great
Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love staying at this hotel, staff is always friendly. This time I gave a 4 on the category for comfort due to the bed mattress not being too firm. Usually, the times I stay here the beds have been pretty firm. The carpet was a bit dirty, had my grandbaby crawling and when I picked her up her knees were black which meant the carpets were not completely clean. Which I understand they will not be 100% clean.
Stayed 1 night in Jul 2024

8/10 Good

Paloma

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, room comfort
Adriana Williams 508
Bath was for handicap people and the ceiling is oxidized No vanity in the bathroom No trash cans in the main bedroom
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bonito buen servicio y limpio
Stayed 1 night in Jul 2024

10/10 Excellent

Seung Joo

Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Benito.

Stayed 1 night in Mar 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location was amazing super close to the mall and many shopping centers, the hotel itself was amazing going up the elevator is so cool because of the view of the courtyard. The rooms themselves were super nice and clean, the room size was perfect!
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great
Stayed 1 night in Jun 2024

4/10 Poor

Arturo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I received a room with television that only works for 5 minutes, then the picture dies and theres only sound. I would have to turn it off and on to see picturea again. Since maintenance took a long time to report, they moved me to another room.
Stayed 1 night in Jun 2024

10/10 Excellent

Perla

Travelled with family
Liked: Property conditions & facilities
Staff is great, rooms are great and overall hotel is well kept
Stayed 1 night in Jun 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, room comfort
Our stay.
Lovely hotel. Breakfast was great. Nice amenities. Only slight complaint was the hot water was so so. Service was excellent. We will be back!
Stayed 2 nights in Jun 2024

8/10 Good

Gerhard

Stayed 4 nights in Jun 2024

8/10 Good

Jose

Liked: Amenities
Awesome
Stayed 1 night in Jun 2024

10/10 Excellent

Juanmiguel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2024