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Embassy Suites Louisville East

3.5 star property

Photo gallery for Embassy Suites Louisville East

Lobby
Suite
Indoor pool
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Pet-friendly

Explore the area

Map
9940 Corporate Campus Dr, Louisville, KY, 40223
  • E.P. Tom Sawyer State Park
    ‪19 min walk‬
  • Oxmoor Center
    ‪6 min drive‬
  • Mall St. Matthews
    ‪8 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Double Beds, Accessible, Non Smoking (Bathtub)

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

VIP

  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

Executive, One King Bed, Non-Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) | Living area

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Living area

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub) | Living area

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Drury Inn & Suites Louisville East

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, (1010)
The price is NZ$854
for 1 room
includes taxes & fees
3 May - 4 May
Drury Inn & Suites Louisville East

About the area

Louisville

Located in Louisville, Embassy Suites Louisville East is in the business district, within a 10-minute drive of Oxmoor Center and Mall St. Matthews. .This hotel is 10.2 mi (16.4 km) from Louisville Zoo and 11.5 mi (18.5 km) from Louisville Slugger Field.

What's nearby

  • E.P. Tom Sawyer State Park - 19 min walk - 1.6 km
  • Oxmoor Center - 6 min drive - 5.5 km
  • Springhurst Towne Center Shopping Center - 6 min drive - 5.8 km
  • Mall St. Matthews - 8 min drive - 6.1 km
  • Louisville Zoo - 16 min drive - 16.5 km

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪R Place - ‬11 min walk
  • ‪Wingstop - ‬4 min drive

About this property

Embassy Suites Louisville East

Hotel with free breakfast, in the vicinity of Oxmoor Center
Embassy Suites Louisville East offers 150 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
You can enjoy a meal at the restaurant serving the guests of Embassy Suites Louisville East, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Louisville? This hotel has 2046 square feet (184 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Post - This bar serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Atrium Cafe - Onsite restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Atrium Cafe
  • The Post

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 2,046 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Louisville
Embassy Suites Louisville
Louisville Embassy Suites
Embassy Suites Louisville Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Hotel
Embassy Suites Louisville East Louisville
Embassy Suites Louisville East Hotel Louisville

Embassy Suites Louisville East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Stayed 2 nights in Dec 2024

8/10 Good

Shawne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful inside and out. I liked that we didn't have to leave the building to go eat, the food was good.
Stayed 1 night in Jan 2025

4/10 Poor

Marolyn

Food order was burned, not complete. Pet fee had not been conveyed prior to arrival which for a “pet friendly” hotel was upsetting. Have stayed at Embassy Suites with no complaints but I would not recommend this one to anyone.
Stayed 1 night in Jan 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean but spartan.
Stayed 3 nights in Jan 2025

8/10 Good

dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clarify rooms with 2 queen beds ...

We are a family of four and reserved a room with 2 queen beds. When we arrived we discovered that 1 of the 2 beds was pinned up against the wall so you could only get into it from one side, requiring one of the people sleeping in the bed to have to literally climb over the other to get to their spot I asked the manager about this and she said there are number of rooms like this. She was very sweet and reduced my room charge to compensate. But I suggest you clarify what you are getting before you reserve. Of course, the hotels room pictures do not show this type of setup
Stayed 3 nights in Dec 2024

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We always enjoy our stay with Embassy Suites everywhere we travel
Stayed 3 nights in Dec 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property only has 1 working elevator which made it a challenge to get to your room. The room was clean, the breakfast was really good
Stayed 1 night in Dec 2024

8/10 Good

Amil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A good stay for rate

Check in and check out were hassle free. On a scale of great, good, and okay, room was good. Only true complaints were conditions of the dining room during peak breakfast hours and only one working elevator during a rather busy holiday season creating huge wait times.
Stayed 3 nights in Dec 2024

10/10 Excellent

Brittany

Stayed 1 night in Dec 2024

4/10 Poor

Tabark

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Family trip Very rude house keeping took forever to bring towels Elevator only one working took 15 mins to get to my room on the fifth floor
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Dec 2024

2/10 Terrible

Nicole

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The elevator was down and it took at least 15-30 minutes to get up or down from the room. We stayed on the 3rd floor and the down button did not work for the one working elevator. There were no towels at the pool. Kids ran around with no adult supervision playing on elevators and running halls.
Stayed 2 nights in Dec 2024

8/10 Good

Ann

Okay place to stay.

Quiet room. Stains on the carpet. No restaurant or bar except during manager's reception. Very few snacks that were not replenished during the 1.5 hour manager's reception. Friendly omelet maker and very friendly bartender. Front desk not that friendly.
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Staff & service

Quiet place

Room was quiet. Somewhat clean - found plastic wrap in several places. Given only 1 hand towel instead of 2. Stains on the carpeting. No restaurant at first stay and second stay had restaurant only during manager's reception. No bar except for during manager's reception. Friendly omelet maker and very friendly bar tender.
Stayed 1 night in Nov 2024

6/10 Okay

Shala

Travelled with family
Liked: Staff & service, room comfort

TRASH THE LINEN

The kind host made the check-in process quick and efficient. There was only 1 guest elevator that worked the entire weekend. There was a sign that said an additional elevator was through the housekeeping washroom. It certainly seemed like an area guests should not walk through. When we got to our room (#320) it was clean, spacious, and very warm and stuffy. We turned on the air conditioner that made a buzzing noise but it never came on. A service guy came up and began tinkering, but they eventually asked us to move rooms. We nephew's room on the 2nd floor never had working heat or air. On day two, we requested a 2 fresh sets of towels. They only brought 2 large drying towels that were a dingy yellow color. When they brought the face towels they looked so awful they should be trashed. I wish I had taken pics. Summary... • They need to repair elevators. • Fix the heat/air units. • Invest in new linen. • Breakfast was greeeat!!!
Stayed 2 nights in Nov 2024

8/10 Good

Hani, Brookings

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They should operate the second elevator. One elevator is not enough for a huge facility.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and nice. We loved the large breakfast bar with the made-to-order omelets. Also the complimentary drinks in the evening were great. The staff was very nice and helpful. Our friend had a medical emergency and the staff was extremely accommodating and helpful. They were very supportive and allowed us to have the space and time to take care of the crisis we were having. We were very thankful for their help.
Stayed 3 nights in Nov 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
One of the elevators wasn't working and our shower leaked. But otherwise very nice and great breakfast in the morning. We enjoyed our stay and will use again.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend? Get away with grand kids

Trip was a weekend.Get away with my grand kids to visit lights under louisville was an excellent hotel with a made order omelet bar. and breakfast buffet
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was beautiful.They offer a happy hour and had made to order omlets in the morning which was great. The only thing questionable during the stay was that they claimed to have a restaurant and didnt have it operating. They had salads,soups,and cold sandwhiches you could purchase instead at the bar. Also the times of the piol had changed feom what the website said. I think their information should be updated because right now they are giving some false information,and aome people are relying on that and may have chosen to stay somewhere else if they knew this.
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024