Pros: The staff were friendly, answered all of my questions and were helpful. Housekeeping was very good: The room was generally clean and all of the linens, towels, etc. were cleaned and changed as needed. The grounds were well kept and the shared areas in lobby, fitness center, etc. were clean. The breakfast was about as expected with a few hot and/or DIY options, fresh fruit, yogurt, etc. Cons: The biggest negative was that my room, a King suite which I expected to be in good condition for the price I paid, smelled of stale cigarette smoke and some sort of deodorizer I assume used to mask it. Though the carpet was clean/vacuumed, there were stains and some sort of gunk embedded in it. It was not necessarily the hotels fault, but I feel like if a manager spent any time in the room it was not suitable to rent until the carpets were changed. Because no other rooms were available at that time and changing reservations is a pain, I was stuck with it. The hotel needs to at minimum regularly inspect the rooms and change carpets as needed. In addition to this major issue, there were a few minor issues: The pool didn’t open on time. I booked this hotel specifically so family could use the pool during downtime. Unfortunately we couldn’t use it because it opened late. Finally, as with most hotels in the US now, someone decided to vape on my floor and the whole floor smelled like weed. Hotels will need to find a way to resolve this issue, particularly in “family friendly” hotels.